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Show Results For
- All HBS Web
(899)
- People (6)
- News (258)
- Research (399)
- Multimedia (3)
- Faculty Publications (84)
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- 28 Oct 2008
- First Look
First Look: October 28, 2008
who regulate access to, and interactions around, the platform. We present evidence on Facebook, TopCoder, Roppongi Hills, and Harvard Business School to document the "regulatory" role played by MSPs. We find MSPs use nuanced... View Details
Keywords: Martha Lagace
- 26 Aug 2002
- Research & Ideas
High-Stakes Decision Making: The Lessons of Mount Everest
that day hold lessons, some of them for business managers. Roberto's new working paper describes how. Here follows an excerpt from "Lessons From Everest: The Interaction of Cognitive Bias, Psychological Safety, and System... View Details
Keywords: by Michael A. Roberto
- Research Summary
Current working papers
Organizational restructuring: the influence of formal and informal structure on tie formation. This paper considers how changes in formal structure and a key element of informal structure – the embeddedness of employee... View Details
- 05 Dec 2016
- Research & Ideas
How To Deceive Others With Truthful Statements (It's Called 'Paltering,' And It's Risky)
Business executives regularly use sly tactics to get a better deal during negotiations—often making statements that are technically true, but are purposely skewed to mislead the other side. It’s a distinct form of deception called... View Details
Keywords: by Dina Gerdeman
- 11 Sep 2007
- First Look
First Look: September 11, 2007
Working PapersStrategic Interactions in Two-Sided Market Oligopolies Authors:Emmanuel Farhi and Andrei Hagiu Abstract Strategic interactions between two-sided platforms depend not only on whether their... View Details
Keywords: Martha Lagace
- 25 Jun 2012
- Research & Ideas
Collaborating Across Cultures
psychology along with management, Chua was born and raised in Singapore, itself a multicultural society. "I've always been fascinated by how culture changes the way people interact and innovate, and how collaboration is affected by... View Details
Keywords: by Michael Blanding
- 11 Jan 2011
- First Look
First Look: Jan. 11
E. Ricart Publication:Harvard Business Review 89 Abstract Most executives believe that competing through business models is critical for success, but few have come to grips with how best to do so. One common mistake, the authors' studies... View Details
Keywords: Sean Silverthorne
- 01 Nov 2020
- Research & Ideas
Good Leadership Is an Act of Kindness
Executive Education programs. With the COVID-19 pandemic transforming our lives at every level, a growing number of students and former students have sought my advice about how to lead in a time of great uncertainty and unprecedented... View Details
Keywords: by Boris Groysberg and Susan Seligson
- 29 Oct 2012
- Research & Ideas
Are You Paying a Tip--or a Bribe?
acceptable," explains Torfason. It's important for companies to have clear rules about what kinds of "favors" are acceptable when employees are interacting with business associates outside the company. And even within an... View Details
Keywords: by Dina Gerdeman
- 16 Nov 2010
- Lessons from the Classroom
Data.gov: Matching Government Data with Rapid Innovation
may have not ” Joined in class by the Chief Information Office (CIO) of the United States, Vivek Kundra, who oversees Data.gov, Lakhani led the case discussion for 50 technology executives in a weeklong HBS View Details
- 07 Apr 2021
- Research & Ideas
How Teams Work: Lessons from the Pandemic
interactions they needed to succeed. When managers understand the building blocks for team work, they can allocate time better and select the right communication tools, whether teams are dispersed or together, a new study from Harvard... View Details
Keywords: by Kristen Senz
- 28 Nov 2018
- HBS Case
On Target: Rethinking the Retail Website
Minneapolis. “It was a big decision to stay in Silicon Valley,” Datar says. “The demand for data-science professionals is through the roof, so you have to go where the experts are. Desai credits the success of data science at Target to this team.” Experiment and View Details
- 20 Mar 2018
- First Look
First Look at New Research and Ideas, March 20, 2018
account for 96%–97% of this variance. Further analysis reveals that customers report relatively consistent satisfaction across transactions, but that some customers are habitually more satisfied than others. An empirical investigation of the satisfaction of 149,389... View Details
Keywords: Sean Silverthorne
- 08 Oct 2020
- Research & Ideas
Keep Your Weary Workers Engaged and Motivated
executives motivated who were asked to take a 50% salary reduction. Because we are now closed and have no revenue, we asked senior staff to take a 50% pay reduction until we reopen. Our CEO took a 100% pay reduction.” On the positive side... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- Teaching Interest
Managing the Future of Work (MBA Education—Elective Curriculum)
The nature and scope of work is changing rapidly, creating massive business challenges in the shadow of broader political and social shifts. HBS launched a major initiative in 2017 on Managing the Future of Work to define these workplace issues and... View Details
- 17 Apr 2022
- Book
How to Avoid the 'Ethical Slide' That Leads Companies Astray
question-and-answer format that’s accessible for everyone from C-suite executives to business students. It covers a wide range of topics, from the basics of ethical behavior and legal liabilities to the cultivation of best practices and... View Details
Keywords: by Lane Lambert
- 27 Apr 2016
- Research & Ideas
How the FBI Reinvented Itself After 9/11
depend on the circumstances and, if so, how?” Drawing on 138 interviews with FBI officials and an analysis of 45 congressional testimonies from 2001 to 2013, the paper details the ways in which design change and identity change interacted... View Details
Keywords: by Carmen Nobel
- 09 Jul 2020
- Research & Ideas
It’s Time to Reset Decision-Making in Your Organization
positioning. Strategy execution and implementation Strategic planning, converting strategic objectives into activities, is central to most organizations. Still, it is not possible to anticipate every event that might impact those plans.... View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 19 Mar 2013
- First Look
First Look: March 19
negotiation have much in common. Specifically, both involve the interaction of motivated agents with distinct interests, perceptions, and values (especially in high-stakes contexts). As a result, robust strategy, creativity, and nimble... View Details
Keywords: Sean Silverthorne
- 06 Mar 2020
- Book
A Great Teacher's Lessons for Leading
Click to watch. “The best teachers are leaders, and the best leaders are also teachers,” says Harvard Business School Professor Thomas DeLong, who since 1997 has taught more than 20,000 MBAs and executives on campus and around the globe.... View Details