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Publications

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  • All HBS Web  (197)
    • People  (1)
    • News  (41)
    • Research  (122)
    • Multimedia  (2)
  • Faculty Publications  (91)

Show Results For

  • All HBS Web  (197)
    • People  (1)
    • News  (41)
    • Research  (122)
    • Multimedia  (2)
  • Faculty Publications  (91)
← Page 6 of 197 Results →
  • Article

Buyer-Initiated vs. Seller-Initiated Information Revelation

Sales presentations are the core of the selling process where salespeople provide information to prospects. One challenge is that the amount of information available to be potentially communicated may exceed salespeople's ability to communicate or customers' ability to... View Details
Keywords: Information; Quality; Marketing Communications; Game Theory; Sales
Citation
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Bhardwaj, Pradeep, Yuxin Chen, and David Godes. "Buyer-Initiated vs. Seller-Initiated Information Revelation." Management Science 54, no. 6 (June 2008).
  • 19 Dec 2023
  • Research & Ideas

$15 Billion in Five Years: What Data Tells Us About MacKenzie Scott’s Philanthropy

real people face-to-face at bedsides and tables, in prisons and courtrooms and classrooms, on streets and hospital wards and hotlines and frontlines of all types and sizes, day after day after day.” We also know that she believes that the collective View Details
Keywords: by Matthew Lee, Brian Trelstad, and Ethan Tran
  • Research Summary

The Role of Information Technology in the Provision of Services

By: James I. Cash
James I. Cash, Jr. is exploring the role of information technology in service management. Specifically, he is studying the implications of the ubiquity of information technology at three levels in service-providing organizations. (In the United States today, service... View Details
  • 17 Mar 2009
  • First Look

First Look: March 17, 2009

  Working PapersFemale Empowerment: Impact of a Commitment Savings Product in the Philippines Authors:Nava Ashraf, Dean Karlan, and Wesley Yin Abstract Female 'empowerment' has increasingly become a policy goal, both as an end to itself and as a means to achieving... View Details
Keywords: Martha Lagace
  • 23 Jun 2023
  • HBS Case

This Company Lets Employees Take Charge—Even with Life and Death Decisions

about anything, even if it could be controversial,” Sandino says. How to think like a self-managed team Sandino and Bernstein, who study structured empowerment and self-managed teams, respectively, say three factors make the... View Details
Keywords: by Annelena Lobb; Health
  • 14 May 2018
  • Research & Ideas

Amazon vs. Whole Foods: When Cultures Collide

Campbell. “It’s a story about what the limits are to scaling this high-empowerment model, and what are the limits to a model where it’s all about standardization and data.” A model of empowerment For decades after its founding in 1980,... View Details
Keywords: by Michael Blanding; Food & Beverage
  • 01 Dec 2023
  • News

Endless Possibilities

Faye Iosotaluno (MBA 2008) met her husband through friends when she was only 19 years old. It was 1999, and the mobile-first app Tinder—which launched in 2012 and where Iosotaluno is currently COO—was not even a distant glimmer on the dating horizon. While the app... View Details
Keywords: Julia Hanna
  • Research Summary

Management Control Systems in Multiunit Companies

By: Tatiana Sandino

Professor Sandino conducts research on early-stage multiunit companies that introduce management control systems to help maintain operations, as well as company culture, as they grow, but also to enable adaptation to the different markets that they serve. Building... View Details

  • Web

Entrepreneurship - Faculty & Research

empowerment, others condemned it as a disaster for the poor. Female empowerment has often been seen as one of the key promises of the industry. In part, this is based on the fact that more than 80% of its poorest clients, i.e., those who... View Details
  • 01 Feb 2001
  • News

What Makes a Good Leader

this is a good idea,' in order for them to be willing to change," he says. Rosabeth Moss Kanter observes: "Personal passion and force of personality aren't enough. Other people must become believers, too." Empowerment is also vital to... View Details
Keywords: Management
  • Web

2023 Reunion Presentations - Alumni

empowerment and hinder their entrepreneurial spirit. Professor Sandino will share insights from her research with multi-unit organizations on how to build systems that promote adaptability and entrepreneurship in growing service... View Details
  • 10 Feb 2021
  • Research & Ideas

Has #MeToo Changed How Hollywood Hires?

importance of having women in senior positions with decision-making latitude and empowerment to enact change,” Zhang says. It could be that women are more likely to hire women because issues highlighted by #MeToo “resonate more with... View Details
Keywords: by Rachel Layne; Media & Broadcasting
  • Web

Women’s Leadership Summit - Alumni

connection to HBS. Came away inspired and energized.” — HBS Alumna (MBA 1996) “...Many other women’s conferences do a lot of cheerleading but not enough true empowerment and thought leadership.” — HBS Alumna (MBA 1995 Watch Video... View Details
  • 26 Apr 2022
  • Book

What Does Your Business Stand For? Why Building Trust Starts with Purpose

that empowerment and collaboration are not just aspirations but achieved reality. Purpose goes from being a slogan to a set of lived principles. In the video below, Starbucks CEO Kevin Johnson explains the enormous challenge he faced in... View Details
Keywords: by Ranjay Gulati
  • 01 Jan 2013
  • News

Roger W. Sant, MBA 1960

at DC's Community Foundation to support issues they believe in, primarily empowerment of women and girls, ocean conservation, and sustainable cities. Organizations that have benefited from their involvement include numerous... View Details
Keywords: Susan Young
  • 16 Dec 2019
  • Research & Ideas

Taking on the Taboos That Keep Women Out of India's Workforce

work less.” Empowerment through financial access Conducted in partnership with state and bank authorities, the study, which took place from 2013 to 2017, looked at 5,851 married couples in 197 villages in the northern India state of... View Details
Keywords: by Julia Hanna
  • 22 Oct 2007
  • Research & Ideas

Bringing ‘Lean’ Principles to Service Industries

is true in software, where you have the added benefit of being able to give some of your work to a computer, which can process it more reliably and quickly than a human." More time, coupled with a better understanding of the different moving parts of a project,... View Details
Keywords: by Julia Hanna; Computer
  • 16 Mar 2020
  • Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

not simply time spent. Empowerment of people at lower levels to make quick decisions. Broad purpose. An emphasis on mission and values that drive the company and how employees can contribute. One way to accomplish both "outside the... View Details
Keywords: by Dina Gerdeman
  • 17 Oct 2022
  • Research & Ideas

Why Quiet Quitters Need More Than Money to Re-Engage

can reduce feelings of anxiety and isolation and replace them with feelings of empowerment and connectedness, the authors write. That, in turn, benefits both workers and companies. “If we focus on how, at the micro level, we can restore a... View Details
Keywords: by Michael Blanding
  • 15 Dec 2003
  • Research & Ideas

The New Global Business Manager

moving that you can't haul all the information to the top for someone to make all those calls. In a world that's moving in nanoseconds, empowerment is driving more strategic decisions down to people who are closest to the customers,... View Details
Keywords: by Cynthia Churchwell
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