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Show Results For
- All HBS Web
(197)
- People (1)
- News (41)
- Research (122)
- Multimedia (2)
- Faculty Publications (91)
- Article
Buyer-Initiated vs. Seller-Initiated Information Revelation
Sales presentations are the core of the selling process where salespeople provide information to prospects. One challenge is that the amount of information available to be potentially communicated may exceed salespeople's ability to communicate or customers' ability to... View Details
- Research Summary
The Role of Information Technology in the Provision of Services
By: James I. Cash
James I. Cash, Jr. is exploring the role of information technology in service management. Specifically, he is studying the implications of the ubiquity of information technology at three levels in service-providing organizations. (In the United States today, service... View Details
- 19 Dec 2023
- Research & Ideas
$15 Billion in Five Years: What Data Tells Us About MacKenzie Scott’s Philanthropy
real people face-to-face at bedsides and tables, in prisons and courtrooms and classrooms, on streets and hospital wards and hotlines and frontlines of all types and sizes, day after day after day.” We also know that she believes that the collective View Details
- 17 Mar 2009
- First Look
First Look: March 17, 2009
Working PapersFemale Empowerment: Impact of a Commitment Savings Product in the Philippines Authors:Nava Ashraf, Dean Karlan, and Wesley Yin Abstract Female 'empowerment' has increasingly become a policy goal, both as an end to itself and as a means to achieving... View Details
Keywords: Martha Lagace
- 23 Jun 2023
- HBS Case
This Company Lets Employees Take Charge—Even with Life and Death Decisions
about anything, even if it could be controversial,” Sandino says. How to think like a self-managed team Sandino and Bernstein, who study structured empowerment and self-managed teams, respectively, say three factors make the... View Details
- 14 May 2018
- Research & Ideas
Amazon vs. Whole Foods: When Cultures Collide
Campbell. “It’s a story about what the limits are to scaling this high-empowerment model, and what are the limits to a model where it’s all about standardization and data.” A model of empowerment For decades after its founding in 1980,... View Details
- 01 Dec 2023
- News
Endless Possibilities
Faye Iosotaluno (MBA 2008) met her husband through friends when she was only 19 years old. It was 1999, and the mobile-first app Tinder—which launched in 2012 and where Iosotaluno is currently COO—was not even a distant glimmer on the dating horizon. While the app... View Details
Keywords: Julia Hanna
- Web
Entrepreneurship - Faculty & Research
empowerment, others condemned it as a disaster for the poor. Female empowerment has often been seen as one of the key promises of the industry. In part, this is based on the fact that more than 80% of its poorest clients, i.e., those who... View Details
- Research Summary
Management Control Systems in Multiunit Companies
By: Tatiana Sandino
Professor Sandino conducts research on early-stage multiunit companies that introduce management control systems to help maintain operations, as well as company culture, as they grow, but also to enable adaptation to the different markets that they serve. Building... View Details
- 01 Feb 2001
- News
What Makes a Good Leader
this is a good idea,' in order for them to be willing to change," he says. Rosabeth Moss Kanter observes: "Personal passion and force of personality aren't enough. Other people must become believers, too." Empowerment is also vital to... View Details
Keywords: Management
- Web
2023 Reunion Presentations - Alumni
empowerment and hinder their entrepreneurial spirit. Professor Sandino will share insights from her research with multi-unit organizations on how to build systems that promote adaptability and entrepreneurship in growing service... View Details
- 10 Feb 2021
- Research & Ideas
Has #MeToo Changed How Hollywood Hires?
importance of having women in senior positions with decision-making latitude and empowerment to enact change,” Zhang says. It could be that women are more likely to hire women because issues highlighted by #MeToo “resonate more with... View Details
- Web
Women’s Leadership Summit - Alumni
connection to HBS. Came away inspired and energized.” — HBS Alumna (MBA 1996) “...Many other women’s conferences do a lot of cheerleading but not enough true empowerment and thought leadership.” — HBS Alumna (MBA 1995 Watch Video... View Details
- 26 Apr 2022
- Book
What Does Your Business Stand For? Why Building Trust Starts with Purpose
that empowerment and collaboration are not just aspirations but achieved reality. Purpose goes from being a slogan to a set of lived principles. In the video below, Starbucks CEO Kevin Johnson explains the enormous challenge he faced in... View Details
Keywords: by Ranjay Gulati
- 16 Dec 2019
- Research & Ideas
Taking on the Taboos That Keep Women Out of India's Workforce
work less.” Empowerment through financial access Conducted in partnership with state and bank authorities, the study, which took place from 2013 to 2017, looked at 5,851 married couples in 197 villages in the northern India state of... View Details
Keywords: by Julia Hanna
- 01 Jan 2013
- News
Roger W. Sant, MBA 1960
at DC's Community Foundation to support issues they believe in, primarily empowerment of women and girls, ocean conservation, and sustainable cities. Organizations that have benefited from their involvement include numerous... View Details
Keywords: Susan Young
- 22 Oct 2007
- Research & Ideas
Bringing ‘Lean’ Principles to Service Industries
is true in software, where you have the added benefit of being able to give some of your work to a computer, which can process it more reliably and quickly than a human." More time, coupled with a better understanding of the different moving parts of a project,... View Details
- 16 Mar 2020
- Research & Ideas
How the Coronavirus Is Already Rewriting the Future of Business
not simply time spent. Empowerment of people at lower levels to make quick decisions. Broad purpose. An emphasis on mission and values that drive the company and how employees can contribute. One way to accomplish both "outside the... View Details
Keywords: by Dina Gerdeman
- 17 Oct 2022
- Research & Ideas
Why Quiet Quitters Need More Than Money to Re-Engage
can reduce feelings of anxiety and isolation and replace them with feelings of empowerment and connectedness, the authors write. That, in turn, benefits both workers and companies. “If we focus on how, at the micro level, we can restore a... View Details
Keywords: by Michael Blanding
- 15 Dec 2003
- Research & Ideas
The New Global Business Manager
moving that you can't haul all the information to the top for someone to make all those calls. In a world that's moving in nanoseconds, empowerment is driving more strategic decisions down to people who are closest to the customers,... View Details
Keywords: by Cynthia Churchwell