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Show Results For
- All HBS Web
(170)
- News (26)
- Research (134)
- Events (2)
- Multimedia (2)
- Faculty Publications (45)
- 01 Aug 1998
- News
High Honors
but relatively unknown organization with assets of $200 million. The firm was drowning in paperwork, and its employee turnover rate was 43 percent. McDermott changed all that, successfully diversifying USAA... View Details
- 18 Jul 2011
- Research & Ideas
Looking in the Mirror: Questions Every Leader Must Ask
an organization where employees are expending their energies in a number of divergent and uncoordinated directions." Leaders need to ask whether they articulate a clear vision and, just as importantly, whether their key View Details
Keywords: by Carmen Nobel
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
more likely to cite work environment over compensation issues. However, that is not to say that good call centers have the luxury of offering lower salaries and still expecting employees to stay. Turnover at... View Details
James D. Sinegal
40 million members, Sinegal is best known for his progressive management practices which have enabled Costco to benefit from low employee turnover and high productivity. View Details
Keywords: Retail
- 25 May 2021
- Blog Post
The Surprising Power of Nostalgia at Work
reported a greater sense of meaning at work and lower turnover intentions. These effects were most pronounced among employees reporting high levels of burnout. By encouraging View Details
Keywords: All Industries
- 25 Apr 2018
- Research & Ideas
We May Have Taken Too Much Credit for Easing Workplace Segregation
guard—largely because it flies in the face of other studies and anecdotal evidence showing that, within many businesses, the employee pool has grown more racially mixed over time. “There’s this assumption that firms are more diverse,”... View Details
Keywords: by Dina Gerdeman
- 27 Feb 2020
- Sharpening Your Skills
How Following Best Business Practices Can Improve Health Care
Harvard Business School spends a significant amount of research funds each year on the health care industry, answering questions such as: How can the business of health care be made more efficient? What can a business do to motivate View Details
- 04 Nov 2002
- What Do You Think?
What’s Best for the Corporate Brain?
organizations, like Southwest Airlines, seek to minimize employee turnover and go to great lengths to avoid downsizing, concentrating instead on very careful hiring and training. Others, like GE, in addition... View Details
Keywords: by James Heskett
- 01 Aug 2008
- What Do You Think?
Has the Time Come for “Stretch” in Management?
the long-term vision and short-term realities of the need for performance. Mike Flanagan asked, "Why have goals that are strived for in 10 years when the CEO and others will be gone?" And Kathryn Alexander asked why, in those companies in which View Details
Keywords: by Jim Heskett
- 05 Dec 2013
- What Do You Think?
Is Walmart Defying Economic Gravity?
contributions to put food, including Thanksgiving turkeys, on the tables of their less-fortunate coworkers, regardless of what a cynical outside world might think. The annual employee turnover rate is 70... View Details
- 13 Oct 2015
- First Look
October 13, 2015
contribution rates differ between employees hired before versus after the Roth introduction, which means that the amount of retirement consumption being purchased by 401(k) contributions increases after the Roth introduction. A survey... View Details
- 29 May 2001
- Research & Ideas
Good News, Not Blues, For the Inner City
suburb of Lenexa, near Kansas City, but was burdened by high employee turnover. When Sprint changed course and opened a call center at 18th Street and Vine, in the inner city of Kansas City, the company was "overwhelmed" with... View Details
Keywords: by Martha Lagace
- 18 Jul 2024
- Research & Ideas
New Hires Lose Psychological Safety After Year One. How to Fix It.
welcome. In fact, new hires often enter fresh roles feeling optimistic and confident their organizations are eager to hear from them, but over time, employees increasingly feel less “psychologically safe” to contribute ideas, new research... View Details
- 16 Apr 2012
- Research & Ideas
The Inner Workings of Corporate Headquarters
based on who communicates with whom. A large, multidivisional information technology company (referred to in the paper as "BigCo") agreed to let the researchers have access to internal e-mails among more than 30,000 employees... View Details
Keywords: by Michael Blanding
- 03 Jun 2015
- What Do You Think?
Is the Time Right for Self-Management?
societies in ancient Australia (Kai Akerberg). Stephens Jr., who loves the idea, said, it does not come without extensive time, cost, and involvement in employee development. "I not only say yes (to the question of whether the time... View Details
- 30 Oct 2018
- News
Paths of Victory
platform that screens temporary employees and places them where they would fit best, within 24 hours. In Latin America, 5 billion days of work are lost annually due to turnover and absenteeism. At the same... View Details
- 26 Feb 2008
- First Look
First Look: February 26, 2008
Publication:Harvard Law Review 120, no. 5 (March 2007) No abstract is available at this time. Read the article: http://www.harvardlawreview.org/issues/120/march07/subramanian.pdf Managing the Impact of Employee View Details
Keywords: Martha Lagace
- 26 Jun 2012
- First Look
First Look: June 26
data from a large law firm, we examine the influence of demographic match with workgroup superiors and workgroup peers on attorneys' likelihood of turnover and promotion. Survival analyses reveal that higher proportions of same-sex and... View Details
Keywords: Sean Silverthorne
- 17 Apr 2019
- Blog Post
Making Sabbaticals Mainstream Series: Marty
their sabbaticals, all three of the founders ended up leaving the firm voluntarily (and happily.) Summit persisted and has thrived, countering the belief that all turnover - especially among founders - is detrimental to company... View Details
- 19 Jan 2022
- In Practice
7 Trends to Watch in 2022
As 2022 gets underway we asked our faculty to highlight some trends worth watching in the coming year. Ariel Stern: A new future for digital health care While 2020 and 2021 were years of rapid innovation and deployment of new health care technologies and delivery... View Details
Keywords: by HBS News