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  • Research Summary

Management Control Systems in Multiunit Companies

By: Tatiana Sandino

Professor Sandino conducts research on early-stage multiunit companies that introduce management control systems to help maintain operations, as well as company culture, as they grow, but also to enable adaptation to the different markets that they serve. Building... View Details

  • Research Summary

Contentment with Professor Roy Chua

Middle-Way is one of the core principles of Buddhism-it promotes a moderate lifestyle that is self-sufficient and void of excesses or extremes in any life domains.  People with this type of lifestyle live a "content" life.  However, could life... View Details
  • 2021
  • Article

Helping and Happiness: A Review and Guide for Public Policy

By: Lara B. Aknin and Ashley V. Whillans
Perhaps one of the most reaffirming findings to emerge over the past several decades is that humans not only engage in generous behavior, they also appear to experience pleasure from doing so. Yet not all acts of helping lead to greater happiness. Here, we review the... View Details
Keywords: Generosity; Helping; Behavior; Motivation and Incentives; Happiness; Policy
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  • February 3, 2020
  • Article

Should Your Family Business Have a "No In-Laws" Policy?

By: Christina R. Wing and Rohit K. Gera
Should in-laws, even if they’re highly qualified, work in the family business? While there’s no “one-size-fits-all” guideline, if you are considering involving in-laws in the family business, it’s important to think through some general policies in advance. Document a... View Details
Keywords: Family and Family Relationships; Family Business; Employee Relationship Management; Organizational Structure
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  • December 2012
  • Article

Reflected Knowledge and Trust in Global Collaboration

By: Mark Mortensen and Tsedal Neeley
Scholars argue that direct knowledge about distant colleagues is crucial for fostering trust in global collaboration. However, their arguments focus mainly on how trust accrues from knowledge about distant collaborators' personal characteristics, relationships, and... View Details
Keywords: Global Work; Organizational Studies; Knowledge; Trust; Cooperation; Global Range; Relationships; Behavior; Personal Characteristics
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  • 02 Jun 2008
  • Research & Ideas

Spending on Happiness

from the University of British Columbia, Elizabeth Dunn and Lara Aknin. Their article, "Spending Money on Others Promotes Happiness," appeared in the March 21, 2008 issue of Science. "Intentional activities—practices in... View Details
Keywords: by Sarah Jane Gilbert
  • December 2004 (Revised April 2006)
  • Case

Managing Diversity at Spencer Owens & Co.

By: Robin J. Ely and Ingrid Vargas
Spencer Owens & Co, a disguised consulting firm, focuses on domestic and international economic development. As an extension of the firm's commitment to social justice, 20 years ago, Spencer Owens management introduced an affirmative action hiring and promotion... View Details
Keywords: Working Conditions; Selection and Staffing; Development Economics; Corporate Social Responsibility and Impact; Employees; Diversity; Cross-Cultural and Cross-Border Issues; Consulting Industry
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  • 04 Aug 2021
  • Research & Ideas

Worried About the Great Resignation? Be a Good Company to Come From

employees so they would be viable candidates for jobs long after they left the company. It developed systems to promote employee innovation as well as offering flexible work... View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
  • 03 Feb 2009
  • First Look

First Look: February 3, 2009

Why Public Efforts to Boost Entrepreneurship and Venture Capital Have Failed—and What to Do About It Author: Josh Lerner Publication: Princeton University Press, forthcoming Abstract In response to the financial crisis, governments are being far more aggressive in... View Details
Keywords: Martha Lagace
  • 2013
  • Article

Inflated Applicants: Attribution Errors in Performance Evaluation by Professionals

By: S. A. Swift, D. Moore, Z. Sharek and F. Gino
When explaining others' behaviors, achievements, and failures, it is common for people to attribute too much influence to disposition and too little influence to structural and situational factors. We examine whether this tendency leads even experienced professionals... View Details
Keywords: Evaluations; Correspondence Bias; Selection Decisions; Attribution; Prejudice and Bias; Selection and Staffing; Decision Choices and Conditions; Performance Evaluation; Cognition and Thinking
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  • 11 Mar 2013
  • Research & Ideas

Marissa Mayer Should Bridge Distance Gap with Remote Workers

Marissa Mayer's decision to ask Yahoo! employees to work from offices rather than at home has at least two potentially negative consequences, one for her and one for her employees. But she can mitigate both by linking personal and... View Details
Keywords: by Lakshmi Ramarajan; Publishing; Web Services
  • 2022
  • Book

Deep Purpose: The Heart and Soul of High-Performance Companies

By: Ranjay Gulati
This book offers a compelling reassessment and defense of purpose as a management ethos, documenting the vast performance gains and social benefits that become possible when firms manage to get purpose right. Few business topics have aroused more skepticism in recent... View Details
Keywords: Purpose; Business And Society; Organizations; Mission and Purpose; Performance Effectiveness; Organizational Culture
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  • 01 Feb 2022
  • What Do You Think?

Is Concierge Management an Answer to the “Big Quit”?

needed an advocate in case of a serious health problem. In a sense, we needed inclusion and “voice” just as much as the employees Amy Edmondson wrote about in her book, The Fearless Organization. We needed access to the medical system and... View Details
Keywords: by James Heskett
  • 20 Apr 2016
  • Research & Ideas

When CEOs Become Activists

issues that are not directly related to their companies’ bottom lines” “This is distinct from traditional corporate social responsibility, where you can clearly see the connection to promoting the company’s objectives,” explains Toffel,... View Details
Keywords: by Carmen Nobel; Technology; Publishing
  • 17 May 2011
  • Working Paper Summaries

The Consequences of Mandatory Corporate Sustainability Reporting

Keywords: by Ioannis Ioannou & George Serafeim
  • November 2011 (Revised June 2013)
  • Case

Natura Cosméticos, S.A.

Rodolfo Guttilla, Director of Corporate Affairs for Natura Cosméticos S.A. (Natura), prepared for a meeting with key stakeholders to discuss the future of integrated reporting at Natura. A cosmetics company with a strong brand, robust growth in international and... View Details
Keywords: Corporate Social Responsibility and Impact; Integrated Corporate Reporting; Decision Making; Beauty and Cosmetics Industry; Brazil
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  • January 2022 (Revised October 2023)
  • Case

OneTen: One Million Careers for Black Talent (A)

By: Boris Groysberg, V. Kasturi Rangan, Annelena Lobb and Kerry Herman
The OneTen case study examines the nonprofit organization’s origin story. Its founding team includes a roster of corporate superstars—Ken Chenault (former CEO of American Express), Ken Frazier (former CEO of Merck), Charles Phillips (chair of Infor), Ginni Rometty... View Details
Keywords: Change Management; Demographics; Ethics; Organizations; Social Enterprise; Society; Business or Company Management; Nonprofit Organizations
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  • 22 Jun 2011
  • Sharpening Your Skills

Sharpening Your Skills: Motivation

professor Rohit Deshpandé looks at the hotel's customer-centered culture and value system. Can Employers Promote Moral Behavior? The Importance of 'Don't' in Inducing Ethical Employee Behavior Professors... View Details
Keywords: Re: Multiple Faculty
  • 17 Feb 2015
  • HBS Case

HBS Cases: The Battle for San Francisco

revitalize the downtown area using generous tax incentives. This effort has led to a 40 percent increase in tech companies with offices in the city from 2010 to 2013. "They have been trying to balance the encouragement of technology companies and View Details
Keywords: by Michael Blanding; Technology
  • 05 Oct 2016
  • Research & Ideas

Why Don't More People Get Flu Shots at Work?

the start of the influenza season in the United States. “It’s quite strong evidence that just the natural course of your day bringing you by the flu shot clinic increases your likelihood of getting a flu shot” Getting employees to go to... View Details
Keywords: by Roberta Holland; Health

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