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Publications

Publications

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  • All HBS Web  (428)
    • News  (50)
    • Research  (352)
    • Events  (1)
  • Faculty Publications  (40)

Show Results For

  • All HBS Web  (428)
    • News  (50)
    • Research  (352)
    • Events  (1)
  • Faculty Publications  (40)
← Page 6 of 428 Results →
  • 29 Jul 2009
  • Working Paper Summaries

Firsthand Experience and the Subsequent Role of Reflected Knowledge in Cultivating Trust in Global Collaboration

Keywords: by Mark Mortensen & Tsedal Neeley
  • 19 Sep 2024
  • Research & Ideas

Global Talent, Local Obstacles: Why Time Zones Matter in Remote Work

Remote work is giving companies new opportunities to tap additional markets and talent pools. However, a global workforce also brings a challenge: As some employees are getting up in the morning, others are winding down their workday.... View Details
Keywords: by Michael Blanding
  • 27 Jul 2011
  • Research & Ideas

Customer Loyalty Programs That Work

crowd. Technology is also a helpful factor in rewards programs, representing a vast improvement over an old, markedly creepier, and now mostly illegal strategy: dispatching an employee to the parking lot to write down license plate... View Details
Keywords: by Maggie Starvish; Retail
  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

diverse units, employees, and constituencies. In this chapter, we describe how effective leaders customize their organization's measurement and management system to partner with their employees for strategy implementation. We also discuss... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • Web

Alumni

Matters Careers Resume Makeovers Using VMock and Aspire Get instant feedback on your resume and LinkedIn Profile using VMock, a smart career platform that provides instant personalized feedback to improve... View Details
  • January 15, 2015
  • Article

Surviving in a Family Business When You're Not Part of the Family

By: Josh Baron and Rob Lachenauer
Navigating office politics in a family-owned business can be challenging for non-family executives. Based on experience with various business families worldwide, this article offers strategies for success:

Play in your room: Non-family executives should... View Details
Keywords: Family Business; Family and Family Relationships; Employees; Problems and Challenges; Talent and Talent Management
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Baron, Josh, and Rob Lachenauer. "Surviving in a Family Business When You're Not Part of the Family." Harvard Business Review (website) (January 15, 2015).
  • Research Summary

Overview

The Information Age has introduced well recieved opportunities to track performance. Fitbits and Fuelbands show individuals their own performance; service companies including Uber and leading hospitals help pick from drivers or doctors based on how others rate them;... View Details
Keywords: Management Accounting; Performance Measurement; Incentives; Control; Healthcare Industry; Education; Education Industry; Health Industry; Transportation Industry; Energy Industry; Auto Industry; United States; Japan; India
  • 10 Oct 2018
  • Blog Post

6 Lessons Learned from a Summer of Entrepreneurship

employee benefit. We not only were challenged and learned a ton, but also had a lot of fun working on our venture in NYC. Here are the top 6 lessons we learned: 1. Identify your strengths early on. As the summer progressed, we realized... View Details
Keywords: Entrepreneurship
  • 09 Apr 2024
  • Book

Why Work Rituals Bring Teams Together and Create More Meaning

them to change our emotional states in many different ways.” With a 2023 Gallup survey showing that US employees are less satisfied with their jobs and less likely to feel that someone at work cares about them than four years ago, Norton... View Details
Keywords: by Michael Blanding
  • 21 Aug 2023
  • Book

You’re More Than Your Job: 3 Tips for a Healthier Work-Life Balance

grit is going to overcome structural inequality and the lack of growth in real wages. Each of these pieces has made stability harder to achieve individually and collectively.” One of the more telling indicators of the shift in how View Details
Keywords: by Kara Baskin
  • 14 Jun 2023
  • Research & Ideas

Four Steps to Building the Psychological Safety That High-Performing Teams Need

environments where candor is expected and where employees can speak up without fear of retribution. When employees feel psychologically safe, they’re empowered to iterate and take risks—leading to better... View Details
Keywords: by Kara Baskin
  • 03 Oct 2023
  • HBS Case

Layoffs Can Be Bad Business: 5 Strategies to Consider Before Cutting Staff

employees and asking the fundamental questions: What exactly does a company owe its employees? How will they be engaged in designing, communicating, and carrying out workplace change programs? What is the policy on severance pay, and how... View Details
Keywords: by Ben Rand; Telecommunications; Technology; Financial Services; Manufacturing
  • 15 Mar 2024
  • HBS Case

Let's Talk: Why It's Time to Stop Avoiding Taboo Topics at Work

what we should talk about,” she says. You Might Also Like: 5 Companies Where Employees Move Up the Ladder Fast How to Keep Employees Productive: Support Caregivers You’re More Than Your Job: 3 Tips for a... View Details
Keywords: by Avery Forman
  • Web

Resumes & Cover Letters - Alumni

organization. Looking to connect with fellow HBS alumni? Upload your resume to the Alumni Networking Resume Book to kick start those connections. Resume Makeover Using VMock and Aspire Gain instant feedback on your resume and LinkedIn... View Details
  • 05 Feb 2024
  • Research & Ideas

The Middle Manager of the Future: More Coaching, Less Commanding

another employer and maybe move up in rank,” Zhang says. “The career ladder is still there, but it’s changing how you play the game.” Adapting your management style The evolution of management toward collaboration calls for developing a new set of skills, but View Details
Keywords: by Ben Rand
  • 28 Aug 2023
  • Research & Ideas

The Clock Is Ticking: 3 Ways to Manage Your Time Better

when you are together in the office, and when you are working over Zoom—wherever you each choose to locate yourselves on that day. The goal should be to encourage employees at all levels in the organization to focus on their... View Details
Keywords: by Kristen Senz
  • 06 Oct 2023
  • Book

Yes, You Can Radically Change Your Organization in One Week

with your curiosity [about] the organization.” Frei: “Women aren’t thriving? Gen Z employees are entitled? Almost always, by the end of Monday, you'll find that what you thought was the problem was a symptom, not the cause. Usually,... View Details
Keywords: by Kristen Senz
  • 06 Nov 2023
  • Research & Ideas

Did You Hear What I Said? How to Listen Better

the O’Brien Associate Professor of Business Administration at HBS; Julia A. Minson, an associate professor at the Harvard Kennedy School; and Ariella S. Kristal, a postdoctoral scholar at Columbia Business School. “There’s so much work showing that when View Details
Keywords: by Michael Blanding
  • 16 May 2023
  • HBS Case

How KKR Got More by Giving Ownership to the Factory Floor: ‘My Kids Are Going to College!’

workers like his father a share of the profits and get them to think like owners. The case studies, written by HBS Professor Dennis Campbell and assistant professor Ethan Rouen, describe the sea change in motivation that happens when View Details
Keywords: by Avery Forman
  • 22 Feb 2010
  • Research & Ideas

Manager Visibility No Guarantee of Fixing Problems

Observing and understanding the tasks and challenges that workers face every day is important. But managers who merely put in time "walking the floor" are not doing enough; in fact, it can make employees feel worse about their... View Details
Keywords: by Julia Hanna; Health
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