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  • 03 Jun 2002
  • What Do You Think?

Are We Entering an Era of European Management Leadership?

differences this way: "If one has to generalize, it is fair to say that Americans pursue risk and Europeans seek stability ... (leading) to fewer opportunities with more limited financial rewards, but possibly more balance for... View Details
Keywords: by James Heskett
  • 31 Jul 2012
  • First Look

First Look: July 31

Download the paper: http://www.hbs.edu/research/pdf/13-004.pdf Children Develop a Veil of Fairness Authors:A., N. Montinari Shaw, M. Piovesan, K.R. Olson, F. Gino, and M.I. Norton Abstract Previous research suggests that children develop... View Details
Keywords: Carmen Nobel
  • 10 Aug 2015
  • Research & Ideas

Why a Federal Rule on CEO Pay Disclosure May Get You In Trouble With Customers

Here's a tip for companies looking to woo customers away from the competition: Besides advertising fair prices for your products, try advertising fair wages for your employees. Recent research from Harvard... View Details
Keywords: by Carmen Nobel; Retail
  • 31 Mar 2002
  • What Do You Think?

Is This the Decade of the Investor?

carry out their responsibility to represent the best interests of investors, who will?—James Heskett But Dr. Leslie Levy suggests that before we jump to conclusions, perhaps more information is needed. In particular, we should isolate the returns to various types of... View Details
Keywords: by James Heskett
  • 06 Jun 2005
  • Research & Ideas

Don’t Listen to “Yes”

outlines concrete steps that managers at all levels can take to spark positive conflict and make sure that all views get a fair hearing, and he outlines as well a fair and open process for making more... View Details
Keywords: by Martha Lagace
  • March 2015
  • Case

Clifford Chance: Women at Work

By: Boris Groysberg, Katherine Connolly and Stephanie Marton
It was October 2013, and global law firm Clifford Chance was coming under fire for the second time in less than a year for reputedly failing to provide a supportive work environment for its female associates. A memo entitled "Speaking Effectively" was just issued to... View Details
Keywords: Women; Law; Fairness; Employee Relationship Management; Retention; Human Capital; Organizational Culture; Performance Expectations; Work-Life Balance; Public Opinion; Problems and Challenges; Legal Services Industry; United States
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  • 29 May 2014
  • Research & Ideas

Research Symposium 2014

of Leadership and Management; Associate Professor Karthik Ramanna ; and Michael Porter, Bishop William Lawrence University Professor. Speaking Up Recognizing problems in the workplace is commonplace. Speaking up about those problems is less so. Why? Because View Details
Keywords: by Carmen Nobel; Accounting; Health
  • March 2022 (Revised March 2024)
  • Case

DaVita Responds to COVID

By: Susanna Gallani and David Lane
Early in August 2021, DaVita CEO Javier Rodriguez was assessing the ongoing impact of the COVID-19 pandemic on his firm, which provided life-sustaining kidney dialysis to roughly 240,000 people. Effective infection control practices and information sharing had ensured... View Details
Keywords: COVID-19 Pandemic; Change Management; Communication; Talent and Talent Management; Fairness; Values and Beliefs; Corporate Accountability; Health Care and Treatment; Health Pandemics; Human Resources; Employee Relationship Management; Retention; Wages; Working Conditions; Leadership Style; Crisis Management; Organizational Culture; Health Industry; United States
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  • 04 Jan 2021
  • What Do You Think?

How Do We Sustain Organization Diversity?

wavebreakmedia Last month, the venerable organization Coca-Cola publicly announced that a project to hire more Black employees that stemmed from the settlement of a 2000 discrimination lawsuit had failed to achieve its objectives. Along... View Details
Keywords: by James Heskett
  • October 2014
  • Case

Teckentrup: A Door to Managing Difference

By: Clayton Rose, Jerome Lenhardt and Daniela Beyersdorfer
For Kai Teckentrup, the owner and co-CEO of the German "Mittelstand" door manufacturer Teckentrup, balancing competitive pressures, demographic realities and values were at the heart of the diversity program that he had started and championed at the company. Beyond... View Details
Keywords: Diversity Management; Corporate Values; Competitiveness; Demographics; Change Management; Transformation; Diversity; Ethnicity; Gender; Literacy; Nationality; Race; Residency; Corporate Accountability; Corporate Social Responsibility and Impact; Organizational Culture; Economic Growth; Fairness; Moral Sensibility; Values and Beliefs; Immigration; Employee Relationship Management; Civil Society or Community; Manufacturing Industry; Construction Industry; Consumer Products Industry; Europe; Germany; Russia; Turkey
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  • 14 Nov 2006
  • First Look

First Look: November 14, 2006

for a historic opportunity. He became the third employee of Intel, working for the legendary Gordon Moore and Robert Noyce. As talented as he was as an engineer, Grove became an even better manager, as we learn from exclusive excerpts... View Details
Keywords: Sean Silverthorne
  • 01 Oct 2020
  • What Do You Think?

Are CEOs the Wrong Leaders for Stakeholder Capitalism?

value (has) enabled years of laissez faire democracy.” And of course, the Business Roundtable reinforced the climate for this discussion last year with its “Statement on the Purpose of a Corporation.” If our research on interorganization... View Details
Keywords: by James Heskett
  • 21 Jun 2004
  • Research & Ideas

Racial Diversity Pays Off

Increase the diversity of employees in your organization—for example, on the basis of race, gender, religion, nationality, and sexual orientation—and you'll automatically have a better company. Right? That's the prevailing belief anyway.... View Details
Keywords: by Martha Lagace
  • 14 Apr 2008
  • Research & Ideas

The Surprising Right Fit for Software Testing

consultants, and the work they might do for Specialisterne." A Winning Model The case also brings to the fore the potential of like-minded companies to build a business model around qualities in employees that at least in the past... View Details
Keywords: by Martha Lagace; Video Game; Web Services; Computer
  • 14 Mar 2016
  • Research & Ideas

The Surprising Connection between 1930s Weather and Today's Labor Unions

unionization In setting out to explain the differences in unionization rates by location, the researchers noticed that state-to-state union levels differed before and after the 1930s. Whether a state had a percentage of unionized View Details
Keywords: by Carmen Nobel
  • 08 Jul 2015
  • What Do You Think?

Do Americans Work Too Much and Think About Work Too Little?

long hours, most folks are being forced to do that with minimal compensation." Patrick Coomans placed some blame on "the weak job protection employees have in the US." Sid Mehta, who reminded us that Greece has the longest... View Details
Keywords: by James Heskett; Financial Services
  • 04 Aug 2009
  • First Look

First Look: August 4

contracting. We recognize the advantage of using fair values in circumstances where these are based on observable prices in liquid secondary markets, but caution against expanding fair values to areas such... View Details
Keywords: Martha Lagace
  • 04 Mar 2015
  • What Do You Think?

Can a Laissez-Faire Approach Fix Labor Market Inequality?

"Instead of an outside regulation, an internal governance on salary structure, which is based on a value that 'Every employee should go home with a smile on his face' will create win-win situations for View Details
Keywords: by James Heskett; Retail
  • 01 Sep 2009
  • First Look

First Look: September 1

Building on previous research, we argue that verifiability and conservatism, while detracting from accounting's role in equity valuation, are critical features of GAAP under efficient contracting. We recognize the advantage of using fair... View Details
Keywords: Martha Lagace
  • 15 May 2012
  • First Look

First Look: May 15

taxes. I generalize the conventional model to incorporate multiple normative frameworks. I then show that if the principle of equal sacrifice-a classic, comprehensive criterion of fair taxation proposed by John Stuart Mill and associated... View Details
Keywords: Carmen Nobel

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