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  • 12 Oct 1999
  • Research & Ideas

Spirit at Work: The Search for Deeper Meaning in the Workplace

efforts are designed to reach employees at a deeper level. By engaging more of workers' total selves, organizations hope to develop staff who are more satisfied, productive, View Details
Keywords: by Marguerite Rigoglioso
  • 29 Jun 2007
  • First Look

First Look: June 29, 2007

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=107055 Bancaja: Developing Customer Intelligence (B) Harvard Business School Case 107-066 Excellence in exploiting customer information and... View Details
Keywords: Martha Lagace
  • 08 Sep 2015
  • First Look

September 8, 2015

company revenues) threatened to take its business elsewhere. One year later, they had regained the respect of their customers and won the trust of their employees to promote a new culture of View Details
Keywords: Carmen Nobel
  • 30 Oct 2006
  • First Look

First Look: October 31, 2006

small open economy, final goods production is carried out by foreign and domestic firms, which compete for skilled labor, unskilled labor, and intermediate products. To operate a firm in the intermediate... View Details
Keywords: Sean Silverthorne
  • 26 Oct 2010
  • First Look

First Look: October 26, 2010

effect of boundary spanning contact on boundary spanners' negative attitudes toward their own jobs and organization (e.g., job attractiveness and confidence in the... View Details
Keywords: Sean Silverthorne
  • 12 Aug 2002
  • Op-Ed

Using Big Business to Fight Poverty

amount of talk about free markets or balanced budgets will make a difference. The solution is an entirely new engine of change: a World Development Corporation (WDC). This entity could be chartered by the United Nations View Details
Keywords: by George C. Lodge
  • 25 Oct 2011
  • Research & Ideas

Chasing Stars: Why the Mighty Red Sox Struck Out

environment. "In big markets, nobody wants to hear about bridge periods," Groysberg says, referring to times when ball clubs (or companies) decide to sacrifice immediate performance to focus on developing young talent.... View Details
Keywords: by Carmen Nobel; Sports; Banking
  • 20 Dec 2016
  • First Look

December 20, 2016

performance metrics that can be used to run the business. This case gives students the opportunity to develop a framework for thinking about GoDaddy’s business and design performance metrics that measure the... View Details
Keywords: Carmen Nobel
  • 25 Sep 2007
  • First Look

First Look: September 25, 2007

frontline staff work with particular attention to patient safety issues and facilitated open-discussion meetings with employees about their safety related concerns. Data Collection. Hospitals submitted data... View Details
Keywords: Martha Lagace
  • 08 Feb 2011
  • First Look

First Look: Feb. 8

governance and civil society. At the same time, however, professionals in the West are under increasing pressure from commercialism or skepticism about their ability to rise above self-interest. This book focuses on professionals in China... View Details
Keywords: Sean Silverthorne
  • 20 Sep 2012
  • Research & Ideas

US Competitiveness at Risk

whole energy situation. The US suddenly has a potential surplus of energy through the production of oil and especially natural gas trapped in shale. This development is a potentially transformational asset,... View Details
Keywords: Re: Michael E. Porter & Jan W. Rivkin
  • 03 Feb 2011
  • What Do You Think?

Are We Going “Back to the Future” In Researching Management?

leadership, governance, innovation management, the networking of organizations, and social responsibility—as the "single most important development(s) in the area of management in the just-ended decade of the new century." View Details
Keywords: Re: James L. Heskett
  • 14 Apr 2008
  • Research & Ideas

The Surprising Right Fit for Software Testing

cubicles—is often treated as an afterthought at immature IT organizations, says HBS professor Robert Austin. Yet this attitude is unwise, because the sooner bugs are caught, the easier and cheaper they are... View Details
Keywords: by Martha Lagace; Video Game; Web Services; Computer
  • 10 Sep 2014
  • Research & Ideas

Become a Value Creator

value claimers, and this all-for-me attitude becomes apparent in a variety of ways. For example, during internal corporate budget disputes, some executives focus only on their own needs without considering... View Details
Keywords: by Dina Gerdeman
  • 20 Jan 2016
  • Research & Ideas

Maybe Uber isn't God's Gift to Mankind

pick up passengers with disabilities. “Suddenly entrepreneurship is not about who can build a better mousetrap, but who can better ignore the law and develop a corporate advantage for ignoring the law”... View Details
Keywords: by Carmen Nobel; Transportation; Insurance
  • 13 Sep 2011
  • First Look

First Look: September 13

business. The book describes a conceptual framework, "the culture cycle," for managing culture that comprises setting and meeting expectations; establishing trust, engagement, and ownership among... View Details
Keywords: Sean Silverthorne
  • 25 Apr 2012
  • What Do You Think?

How Will the “Age of Big Data” Affect Management?

that "technology and knowledge advancement have again developed faster than the managers' and business owners' capabilities to leverage its usefulness in their decision making... View Details
Keywords: Re: James L. Heskett

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