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- Faculty Publications (36)
Show Results For
- All HBS Web (162)
- Faculty Publications (36)
- 29 Mar 2016
- First Look
March 29, 2016
Through contemporary examples from a variety of industries and geographies, this collection provides students with an appreciation for the importance of consumer empowerment View Details
Keywords: Sean Silverthorne
- 17 Sep 2001
- Research & Ideas
Let Customers Call the Shots
offerings and consumer needs has been challenging the effectiveness of both mechanisms. Q: What kinds of consumer habits does consumer empowerment work against? A: Consumers typically tend to adopt ritual... View Details
Keywords: by Martha Lagace
- Web
Harvard Business School
Savings Bank from 1999–2016, the nation's largest publicly–traded African American led bank. Prior to joining Carver, Wright served as president and CEO of the Upper Manhattan Empowerment Zone View Details
- 06 Sep 2011
- Research & Ideas
How Small Wins Unleash Creativity
authors Teresa M. Amabile and Steven J. Kramer discuss how even seemingly humdrum events can make huge differences in employees' emotional and intellectual well-being. "There's no reason, no matter how... View Details
Keywords: by Carmen Nobel
- Web
Systems for Scaling Ventures (SSV) - Course Catalog
established offers, while encouraging them to uncover new opportunities for offerings and growth. c. Agility and empowerment . Next, you will learn how to View Details
- 15 Oct 2001
- Research & Ideas
Rethinking E-Leadership
conjuring up. 3. Emphasize coaching and mentoring over managing the details. Talent is the most important strategic resource for future success, suggests Hargrove. You can't win the talent wars without putting leadership View Details
Keywords: by Melissa Raffoni
- 14 Sep 2015
- Research & Ideas
Rewriting the Rules of Service Competition
“service trifecta” comprising: (1) extraordinary results and a high-quality experience for employees and customers alike, (2) high value (not necessarily low prices) to... View Details
- 05 Jul 2004
- What Do You Think?
Work-Life: Is Productivity in the Balance?
of practices, "Ask team members what would work for them, their service area, customers, and work colleagues." Stacy Krauss suggests that "Employers who give employees flexibility win in the... View Details
Keywords: by James Heskett
- 22 Feb 2011
- Research & Ideas
The Most Important Management Trends of the (Still Young) Twenty-First Century
society) than any other development in the past decade. The western dominated economy and society of the past century has yielded way to a new global century, in which no one country or region enjoys an... View Details
Keywords: by Sean Silverthorne
- 21 Jun 2004
- Research & Ideas
Racial Diversity Pays Off
benefits emanating from diversity, the two professors wanted to find a company that already had a lot of diversity in its ranks. This led them to the commercial bank. They then collected human resources data on branch demographics, the results of annual View Details
Keywords: by Martha Lagace
- 30 Oct 2006
- First Look
First Look: October 31, 2006
small open economy, final goods production is carried out by foreign and domestic firms, which compete for skilled labor, unskilled labor, and intermediate products. To operate a firm in the intermediate... View Details
Keywords: Sean Silverthorne
- 18 Jun 2012
- Research & Ideas
Better by the Bunch: Evaluating Job Candidates in Groups
Geen, and HBS Professor Max H. Bazerman. "This project integrates my prior work on using joint decision-making to create more ethical decisions with Iris's long-standing expertise in developing... View Details
Keywords: by Maggie Starvish
- 15 May 2012
- First Look
First Look: May 15
penetration of smartphone devices was high and the economy was developed or in markets where the use of mobile devices was taking off but the economy was still developing. The other critical decision was... View Details
Keywords: Carmen Nobel
- 10 Feb 2015
- First Look
First Look: February 10
under these conditions. After describing these foundational perspectives and more recent work that addresses this paradox, we outline several promising directions for research in this domain. We encourage researchers to View Details
Keywords: Sean Silverthorne
- 01 Jun 2008
- News
Faculty Research Online
Management Innovation Take Us? Management could change a lot in the coming years, says HBS professor emeritus Jim Heskett. A few reasons: continued development of the Internet and the transparency View Details
- 29 Jun 2007
- First Look
First Look: June 29, 2007
http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=107055 Bancaja: Developing Customer Intelligence (B) Harvard Business School Case 107-066 Excellence in exploiting customer information and... View Details
Keywords: Martha Lagace
- Web
Harvard Business School
HBS Archives Films HBS Archival Collections Bibliography Site Credits Visiting the Exhibit More Baker Library Exhibits Baker Library Special Collectons Name Year Thesis title Harding B. Young (DCS) 1955 The Development View Details
- 08 Sep 2015
- First Look
September 8, 2015
company revenues) threatened to take its business elsewhere. One year later, they had regained the respect of their customers and won the trust of their employees to promote a new culture of View Details
Keywords: Carmen Nobel
- 12 Oct 1999
- Research & Ideas
Spirit at Work: The Search for Deeper Meaning in the Workplace
efforts are designed to reach employees at a deeper level. By engaging more of workers' total selves, organizations hope to develop staff who are more satisfied, productive, View Details
Keywords: by Marguerite Rigoglioso
- 20 Sep 2012
- Research & Ideas
US Competitiveness at Risk
whole energy situation. The US suddenly has a potential surplus of energy through the production of oil and especially natural gas trapped in shale. This development is a potentially transformational asset,... View Details
Keywords: Re: Michael E. Porter & Jan W. Rivkin