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  • 17 Sep 2018
  • Research & Ideas

Welcome to Retirement. Who Am I Now?

year later that he had never really identified with his career, that work was just for pay, and that his self-concept as a family man was—and had always been—most important. Maintaining a life philosophy: Many people mentioned holding onto certain View Details
Keywords: by Dina Gerdeman; Entertainment & Recreation
  • 09 Jul 2007
  • Research & Ideas

Five Steps to Better Family Negotiations

outcome. For example, if a father and his son are negotiating over the son's employee compensation, the negotiation space is likely to include (among others) the son's immediate boss, the son's coworkers, his sister (who is considering... View Details
Keywords: by John A. Davis and Deepak Malhotra
  • 02 Aug 2020
  • What Do You Think?

Is the 'Experimentation Organization' Becoming the Competitive Gold Standard?

reliant on the internet and cloud for their existence. “There is a softening of attitudes towards quants in today’s organization,” Tahir Qazi commented. “ As more people with an experimentation mindset and grooming move across... View Details
Keywords: by James Heskett; Technology
  • 03 Dec 2014
  • What Do You Think?

Can the Brilliant Jerk Be Managed Effectively?

on; beginning an intervention with the offender early on; providing an opportunity for attitude improvement, possibly with the engagement of a counselor or coach; and then terminating in a timely fashion the View Details
Keywords: by James Heskett
  • March 2023
  • Case

Ransomware Attack at Colonial Pipeline Company

By: Suraj Srinivasan and Li-Kuan Ni
On the morning of May 7, 2021, Colonial Pipeline Company became aware that the company had been the victim of a malicious ransomware attack that had stolen and locked up company data. The extortionists demanded 75 bitcoins (worth about $4.4 million at the time) in... View Details
Keywords: Disruption; Communication; Communication Strategy; Decision Making; Decision Choices and Conditions; Judgments; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Controls; Policy; Employees; News; Cybersecurity; Digital Strategy; Information Infrastructure; Information Management; Internet and the Web; Crisis Management; Business or Company Management; Resource Allocation; Risk Management; Negotiation Tactics; Failure; Business and Stakeholder Relations; Attitudes; Behavior; Perception; Reputation; Trust; Public Opinion; Social Issues; Infrastructure; Distribution Industry; United States; Alabama
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  • 23 Feb 2010
  • First Look

First Look: Feb. 23

all female leaders must deal with ambivalent reactions rooted in gender stereotypes. Generally, the assertive, dominant behavior typical among leaders tends to be viewed as atypical and unattractive in women. Studies of attitudes toward... View Details
Keywords: Martha Lagace
  • February 2023
  • Case

Ransomware Attack at Springhill Medical Center

By: Suraj Srinivasan and Li-Kuan (Jason) Ni
In July, 2019, Springhill Medical Center (“SMC”) in Mobile, Alabama, fell prey to a malicious ransomware attack that crippled the hospital’s internal network systems and public-facing web page. While the hospital rushed to securely restore the network, medical... View Details
Keywords: Disruption; Communication; Communication Strategy; Decision Making; Decision Choices and Conditions; Judgments; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Controls; Policy; Employees; News; Cybersecurity; Digital Strategy; Information Infrastructure; Information Management; Internet and the Web; Crisis Management; Resource Allocation; Risk Management; Negotiation Tactics; Failure; Business and Stakeholder Relations; Attitudes; Behavior; Perception; Reputation; Trust; Public Opinion; Social Issues; Health Industry; United States; Alabama
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  • 08 Dec 2009
  • First Look

First Look: Dec. 8

positively related to attitudes of openness to others. In a third study, I conducted an interpersonal dyadic negotiation experiment with business school students and found that, as predicted, these effects replicated and extended to... View Details
Keywords: Martha Lagace
  • 06 Mar 2020
  • Book

A Great Teacher's Lessons for Leading

educating MBAs at HBS. Martha Lagace: Teachers are leaders, as you argue in your new book, and yet most managers don’t receive any training in teaching. How can managers approach their role in a new way? Thomas DeLong: Their employees... View Details
Keywords: by Martha Lagace; Education
  • Web

2022 Reunion Presentations - Alumni

not always research-methods-based online information, political actors have succeeded in giving voice to this set of economic grievances. In this session, we will review online surveys on attitudes towards globalization and economic... View Details
  • 01 May 2019
  • What Do You Think?

What Should the Leadership of YouTube Do?

Bergen titled “YouTube Executives Ignored Warnings, Letting Toxic Videos Run Rampant.” The article noted recommendations from current and former employees about ways to alter policies designed to increase “user engagement, ” or the amount... View Details
Keywords: by James Heskett; Entertainment & Recreation; Media & Broadcasting
  • Web

Recommended Reading - Advancing Racial Equity

citizens--leaving us morally unprepared to face the profound challenges of our time. World-renowned philosopher Michael J. Sandel argues that to overcome the crises that are upending our world, we must rethink the attitudes toward success... View Details
  • March 2017
  • Case

Intellectual Ambition at Harvard Business School: Elton Mayo and Fritz Roethlisberger

By: Jan W. Rivkin and Amram Migdal
This case, set in the 1920s and 1930s, discusses the contributions of Harvard Business School (HBS) Professors Elton Mayo and Fritz Roethlisberger to management research and to the Human Relations Movement in management scholarship. The case focuses on their research... View Details
Keywords: Education; Business Education; Curriculum and Courses; Executive Education; Higher Education; Interdisciplinary Studies; Learning; History; Business History; Human Resources; Employees; Employee Relationship Management; Management; Management Analysis, Tools, and Techniques; Organizations; Practice; Relationships; Groups and Teams; Labor and Management Relations; Rank and Position; Research; Social Psychology; Attitudes; Behavior; Emotions; Motivation and Incentives; Power and Influence; Social and Collaborative Networks; Status and Position; Trust; Society; Social Issues; Theory; Education Industry; United States; Massachusetts; Illinois
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  • 13 Jan 2021
  • Research & Ideas

How 'Small C' Change Can Beat Large-Scale Rebuilding

situations. To turn lone fighters into a force, leaders need to convey to each team member the importance of their role and clarify their contribution to the overall objectives. At the end, leaders must master the complex task of putting aside egoisms for the common... View Details
Keywords: by Boris Groysberg, Sascha L. Schmidt, and Sebastian Flegr; Sports
  • March 2023
  • Teaching Note

Ransomware Attack at Colonial Pipeline Company

By: Suraj Srinivasan and Li-Kuan Ni
Teaching Note for HBS Case No. 123-069. On the morning of May 7, 2021, Colonial Pipeline Company became aware that the company had been the victim of a malicious ransomware attack that had stolen and locked up company data. The extortionists demanded 75 bitcoins (worth... View Details
Keywords: Disruption; Communication; Communication Strategy; Decision Making; Decision Choices and Conditions; Judgments; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Controls; Policy; Employees; News; Cybersecurity; Digital Strategy; Information Infrastructure; Information Management; Internet and the Web; Crisis Management; Business or Company Management; Resource Allocation; Risk Management; Negotiation Tactics; Failure; Business and Stakeholder Relations; Attitudes; Behavior; Perception; Reputation; Trust; Public Opinion; Social Issues; Infrastructure; Distribution Industry; United States; Alabama
Related
  • November 1990 (Revised November 1991)
  • Case

Apple Computer (A): Industry, Strategy, and Organization

Explores how the human resource (HR) function at Apple Computer can best support the company's strategy. Provides an overview of the company's history, industry, competitive position, strategy, and organization. Written at a time when the company faces a very... View Details
Keywords: Attitudes; Organizational Culture; Employees; Business Strategy; Computer Industry; United States
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  • November 1990 (Revised November 1991)
  • Case

Apple Computer (B): Managing Morale and Corporate Culture

Explores how the human resource function at Apple Computer can best support the company's strategy. Analyzes the culture and morale at Apple. Apple has a very unique culture. Moreover, morale within the company is at a low. The culture is powerful in aiding the company... View Details
Keywords: Attitudes; Organizational Culture; Employees; Business Strategy; Computer Industry; United States
Related
  • 06 Sep 2011
  • Research & Ideas

How Small Wins Unleash Creativity

authors Teresa M. Amabile and Steven J. Kramer discuss how even seemingly humdrum events can make huge differences in employees' emotional and intellectual well-being. "There's no reason, no matter how resource-constrained an organization is, why managers can't... View Details
Keywords: by Carmen Nobel
  • 2004
  • Chapter

Why People Will Work for You

By: Timothy Butler
Keywords: Employees; Attitudes; Motivation and Incentives; Leadership
Related
  • 18 Jul 2024
  • Research & Ideas

New Hires Lose Psychological Safety After Year One. How to Fix It.

welcome. In fact, new hires often enter fresh roles feeling optimistic and confident their organizations are eager to hear from them, but over time, employees increasingly feel less “psychologically safe” to contribute ideas, new research... View Details
Keywords: by Michael Blanding; Health