Empirical Operations Management - Publications - Faculty & Research

Dallas or Succession,” says Weisiger, who started out working in a company warehouse at the age of 14. While those backstabbing, dynastic stories dominate popular imagination, operating outside the pressure of the quarterly earnings... View Details

Keywords: Julia Hanna; family business; leadershp; employee management; Machinery Manufacturing; Manufacturing

08 Jan 2015
News

What Marissa Mayer Got Wrong (and Right) About Stack Ranking Employees

Keywords: stack ranking; management; employee performance; turnarounds; News, Library, Internet, and Other Services; Information

06 Jun 2016
News

Know the Job Your Product Was Hired to Do

Keywords: innovation; customer relationship management; consumer choice

12 Sep 2014
News

How Being Filmed Changes Employee Behavior

Keywords: employee management; social psychology; video surveillance

02 Sep 2014
News

A Fair Shake

Keywords: employee scheduling; employee management; labor issues

25 Jun 2024
News

On the Move: Alexis DePree (MBA 2007)

When Nordstrom announced the promotion of Alexis DePree (MBA 2007) to COO in early June, media outlets noted DePree’s expanded, end-to-end role in managing operations and customer experience in an... View Details

Keywords: retail; customer service; supply chain management; career experience; Retail Trade

01 Jun 2023
News

Action Plan: Net Proceeds

“I’m a root-cause kind of guy,” says Robert Goodwin (GMP 3, 2007), reflecting on a military, government, and civilian career that has taken him from counterdrug operations in Colombia to assisting with the peace process in Sudan to... View Details

Keywords: April White; recycling; corporate social responsibility; waste management; water; Waste Management and Remediation Services; Waste Management and Remediation Services

01 Dec 2020
News

Steady as She Goes

buying to operations management, for nearly nine years. She finally felt like the biggest challenges were behind the company. The year 2020 was going to be stable, she recalls thinking. But by late 2019, it was clear that would not be the... View Details

Keywords: April White; COVID-19; change management; leadership; women; grocery stores; Food and Beverage Stores; Retail Trade

27 Jan 2014
News

Why I Hired an Executive with Mental Illness

Keywords: mental illness; employee management; competititve advantage; workplace diversity

01 Dec 2020
News

In the Zone

good about myself; it’s about unlocking the great potential that exists in this community.” After joining HCZ as a senior manager and special assistant to Canada, Owusu-Kesse was named COO in 2014; in July 2020, he became CEO. (Canada... View Details

Keywords: Julia Hanna; nonprofit management; urban development; leadership; public education; Educational Services

01 Jan 2002
News

01 Mar 2013
News

Bringing It Back Home

focused on helping nonprofits operate more effectively by adapting private- sector management practices. SPNM was developed both to share that information with nonprofits, which could test and refine these... View Details

Keywords: Constantine von Hoffman; SPNM; Strategic Perspectives in Nonprofit Management; Roadtrip Nation; Management of Companies and Enterprises; Management of Companies and Enterprises

01 Jan 2002
News

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The Power of the Pub

Beyond Command and Control

Flat Organizations Like Zappos Need Pockets of Privacy

Taking the Helm

It's All About the Talent

Are You a "First Principle" Thinker?

Global CEO of CBRE Pops Into Dublin

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