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Publications

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  • All HBS Web  (216)
    • News  (83)
    • Research  (82)
    • Events  (1)
    • Multimedia  (11)
  • Faculty Publications  (29)

Show Results For

  • All HBS Web  (216)
    • News  (83)
    • Research  (82)
    • Events  (1)
    • Multimedia  (11)
  • Faculty Publications  (29)
← Page 6 of 216 Results →
  • 14 Feb 2019
  • Blog Post

LOVE At HBS

love to her patients and the people around her, always thinking about others first.  I did not realize her love could have such a big impact on my life when I was a child. But gradually I realized she was the reason I am such a loving and optimistic person. I have... View Details
  • 11 Jul 2023
  • Blog Post

Second Life: Reflections on Complementing Success with an Encore Career

drum, demonstrating that empathy allows us to relate to each other on a more informal basis, driving collaboration and innovation. If you can get people passionate about something beyond just themselves, you kindle common interests and... View Details
  • 11 Mar 2021
  • News

Leading with Heart

out of this. And as I look back to look forward, I recognize that I have in some ways taken inspiration from the pain and the difficulties that I've gone through. And always tried to approach that with a mindset of how can I create or leverage pain into purpose. How... View Details
  • 06 Mar 2020
  • Book

A Great Teacher's Lessons for Leading

credit where credit isn’t due. Contractual leaders and teachers worry about their image, how they are perceived by their boss—a manager or department head. They possess little empathy for others because their goal is to survive where they... View Details
Keywords: by Martha Lagace; Education
  • 21 Apr 2021
  • Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

care and concern, we’re far more likely to feel our care and concern.” One CEO told us that empathy is “always an important leadership skill, but this empathy is dramatically heightened during a crisis that... View Details
Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden
  • 04 May 2021
  • Blog Post

Asian American Pacific Islander Heritage Month at HBS

forward. Feiyue Li – Class of 2021 I’ve always known that I sometimes feel certain things others that probably don’t. This has given me the great gift of empathy to connect with people, but also the amplification of my emotions in ways I... View Details
  • 22 Feb 2022
  • News

A World of Difference

at home, and they weren’t allowed to bring their office chairs home. The policy communicated a lack of empathy and general cluelessness about the employee experience—signals that were particularly important to working moms. The answer is... View Details
Keywords: Jen McFarland Flint
  • 30 Mar 2020
  • Research & Ideas

The New Rules for Remote Work: Pandemic Edition

space to talk with each other, offer support, and listen. “Now, more than ever, teams need empathy and to feel like you are all suffering together,” Austin says. “Everyone is dealing with a crisis that is very real. Managers should show... View Details
Keywords: by Dina Gerdeman
  • 01 Mar 2023
  • News

Step Change

experience,” she says. “No one ever spoke about culture; it was embedded. We were in it together.” That interest in the very human aspect of how work gets done is more than clinical. When asked, anyone who has worked closely with Enan mentions her strong sense of View Details
Keywords: Julia Hanna; photographed by Abdelrahman Gabr – Koree; entrepreneurship; women; venture capital; Egypt; developing economies; Finance
  • Web

Power and Influence for Positive Impact | HBS Online

of power, for democratizing power, and for holding the powerful accountable. Highlights Cultivating Empathy Capstone Case: Umaimah Mendhro and VIDA Show Hide Details Concepts Managing Power Responsibly Leveraging Power for Good Capstone... View Details
  • 28 May 2019
  • News

3-Minute Briefing: Tom Hulme (MBA 2007)

but all businesses have to have empathy for the customer. Empathy is the best leading indicator of success for a business. When I consider the startups that pitch to GV, I look for the ones that have true... View Details
Keywords: April White
  • Web

Commencement 2018 Address | About

right now, in a world that is so deeply divided along so many dimensions. Empathy is the process of walking in the shoes of others. It requires seeing the world from their eyes, feeling the world from their heart, understanding the world... View Details
  • Portrait Project

Walter Frye

will ceaselessly embrace new people, question the status quo, and seek breakthrough ideas, in order to nurture the gifts of empathy and creativity that will help me excel as a marketer. I will strive for the corner office, but with work... View Details
  • Portrait Project

Allison Kean

I carry it with me — to the office, to a dinner party, to the corner store — approaching each person I meet with the assumption that not everything has been, or will be, easy. I offer this gift of empathy to others who are seeking a way... View Details
  • 26 Jun 2018
  • Blog Post

6 Lessons I learned from HBS Peek

being informed about a wide range of disciplines and understand how they impact our economy in general. 6. Empathy as Part of HBS Learning ExperienceEmpathy can make a difference in everything we do as humans including our professional... View Details
  • Portrait Project

Aduke Thelwell

many times because she had the courage to do things people said couldn't be done. More importantly, she will have maintained a sense of humor and empathy for others, because while the specifics will change, her core will remain unchanged.... View Details
  • 03 Jul 2018
  • What Do You Think?

Should CEO Satya Nadella Cancel Microsoft’s Contract with ICE?

than many other of Microsoft’s customers. Others gave more weight to moral considerations, especially in view of Nadella’s stated mission, “to put empathy at the center of everything I pursue ” Only a few, however, put themselves in... View Details
Keywords: by James Heskett; Computer; Technology
  • 26 Mar 2020
  • Blog Post

The Road Untraveled: VC Perspectives on COVID-19

thoughtful decisions for their team. Empathy and Honesty in Times of Uncertainty Leverage your peers! We all handle challenges like this differently, and to be honest, there is no "perfect answer" on how to get used to isolation... View Details
  • 02 Dec 2017
  • News

The Lines That Divide America

their own,” including recruitment of first-in-family students and small-group field immersion courses that teach empathy as well as leadership skills. “Many regard Harvard Business School as offering its students an all-but-guaranteed... View Details
Keywords: Nitin Nohria
  • 19 Nov 2020
  • News

How Panera’s CEO Learned to Go Against the Grain

took the helm last year after positions at Yum Brands Inc. and Krispy Kreme. He attributes this sense of compassion to the loss of his daughter, who died of pulmonary fibrosis at the age of 18. “Seeing her suffer so much up close deepened my sense of View Details
Keywords: Food Services and Drinking Places; Hospitality
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