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  • 24 Oct 2018
  • Sharpening Your Skills

Startup or Established Company? Which Is Best for You?

executive teams can be world class or “legacy” leaders who can’t move with the times. There are many tradeoffs when factoring leadership into the decision process of startup versus mature. Startup founded by serial entrepreneurs. This can... View Details
Keywords: by Julia B. Austin
  • Research Summary

The Value of Family Ownership, Control, and Management

In collaboration with Professor Raphael Amit of Wharton, Belén Villalonga is investigating how family ownership, control, and management affect firm value. Their forthcoming Journal of Financial... View Details

  • 16 Jul 2012
  • Research & Ideas

Are You a Strategist?

"What are the first three words that come to mind when you hear the word 'strategy'?" That's the free-association exercise Cynthia A. Montgomery gives to mid-career business leaders in her Executive Education classes at Harvard Business... View Details
Keywords: by Carmen Nobel
  • 08 Sep 2015
  • Research & Ideas

Knowledge Transfer: You Can't Learn Surgery By Watching

share with the world, as I worry about what might get back to me.” But if coactive learning is key, the difficulty is figuring out how to incorporate it into an organization. Myers makes a distinction between on-line learning, which... View Details
Keywords: by Michael Blanding; Health
  • 27 Jan 2020
  • Research & Ideas

Hard Work Isn't Enough: How to Find Your Edge

favor. Knowing she might not fit the typical image of a professor—because she’s “too young and too female,” as she puts it—Huang opened her class by saying, “I know it may look like I’m here to sell you Girl Scout cookies,” then... View Details
Keywords: by Dina Gerdeman
  • 08 Oct 2020
  • Research & Ideas

Keep Your Weary Workers Engaged and Motivated

basket looks pretty exciting. Especially good are rewards that will ease workers’ daily strains—deliveries, dog-walking, online entertainment or classes for children. With so many companies in flux, it may be possible to get good... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 14 Jun 2021
  • Op-Ed

When Your Nerves Get the Best of You, Change the Narrative

When I first started teaching executive education classes at Harvard Business School, I was part of a team of five professors who conducted one-week programs for leaders of businesses from all across the globe. Most of my colleagues had... View Details
Keywords: by Francesca Gino
  • 10 Feb 2021
  • Research & Ideas

Has #MeToo Changed How Hollywood Hires?

that also receive significant media attention. But there are so many other settings like the service sector, non-white elite, and middle class women that don’t receive the news coverage. We need more systematic research on the movement’s... View Details
Keywords: by Rachel Layne; Media & Broadcasting
  • 01 Mar 2023
  • What Do You Think?

How Much Does 'Deep Purpose' Matter to the Bottom Line?

before purpose, you get an Enron. Ranjay Gulati, the Paul R. Lawrence MBA Class of 1942 Professor of Business Administration at Harvard Business School, recently identified this quest as a search for “deep purpose.” Gulati considers deep... View Details
Keywords: by James Heskett
  • 06 Feb 2020
  • Research & Ideas

What We Learned from Reading Jeff Bezos’ Patents

Perseverance, “By high school, Jeff had turned the family garage into a laboratory for inventing and experimentation. One day, Jackie [his mother] got a call from Jeff’s high school saying he was skipping classes after lunch. When he got... View Details
Keywords: by Tricia Gregg and Boris Groysberg; Retail
  • 18 Apr 2011
  • Research & Ideas

It’s Not Nagging: Why Persistent, Redundant Communication Works

moved the team faster, she says. Managers with power spent more time on damage control after assuming an employee had finished the work. That said, the results didn't show that either group was more successful with deadlines or meeting budget requirements. Recognizable... View Details
Keywords: by Kim Girard
  • 18 Jun 2020
  • Research & Ideas

What Is an "Essential" Purchase for a Low-Income Family?

in Boston. [Image: jetcityimage] Related Reading Corporate Tax Cuts Don't Increase Middle Class Incomes These Entrepreneurs Take a Pragmatic Approach to Solving Social Problems Helping Low-Income Families Save More View Details
Keywords: by Rachel Layne
  • 05 Apr 2004
  • Research & Ideas

Six Ways to Build Trust in Negotiations

of the division that had lost the account, to ask if she could try to win it back. After all, RLX had nothing to lose by letting her try, she argued, and she had her own reasons for taking on this formidable task—as part of her work toward an MBA, she was taking a... View Details
Keywords: by Deepak Malhotra
  • 21 Jul 2010
  • Research & Ideas

HBS Faculty Debate Financial Reform Legislation

research on financial markets and regulation and who, in many cases, have held leadership positions in the financial sector, think about the bill and its intended (and unintended) consequences? Below, HBS faculty members Robert Steven Kaplan, David A. Moss, Robert C.... View Details
Keywords: by Staff
  • 19 Apr 2010
  • Research & Ideas

The History of Beauty

backgrounds and characters, but most shared a passion for the beauty industry, combined with an ability to understand the societal values and artistic trends of their eras, and to translate them into brands. François Coty stands out as a... View Details
Keywords: by Sean Silverthorne; Beauty & Cosmetics
  • 30 Jun 2014
  • Lessons from the Classroom

The Role of Emotions in Effective Negotiations

intuitive about the process” Emotions such as satisfaction and elation can be quite rare in negotiation, says Andy Wasynczuk, MBA Class of 1953 Senior Lecturer of Business Administration at Harvard Business School. His new teaching note,... View Details
Keywords: by Michael Blanding; Entertainment & Recreation; Sports
  • 20 Dec 2017
  • Lessons from the Classroom

How to Design a Better Customer Experience

(The accompanying teaching note is available to instructors to help them run the exercise.) Thomke, who has worked with global firms on upping their customer experience game, has taught the class in the HBS executive education programs,... View Details
Keywords: by Dina Gerdeman; Health; Entertainment & Recreation
  • 09 Jan 2020
  • Book

Rethinking Business Strategy in the Age of AI

John Foley was irritated with his local gym. He was constantly getting elbowed out of his favorite spin classes as other cyclists snapped up spots in sessions led by the most popular instructors. Foley’s frustration inspired him in 2012... View Details
Keywords: by Dina Gerdeman
  • February 2022 (Revised January 2024)
  • Supplement

Winning Business at Russell Reynolds (C)

By: Ethan Bernstein and Cara Mazzucco
In an effort to make compensation drive collaboration, Russell Reynolds Associates’ (RRA) CEO Clarke Murphy sought to re-engineer the bonus system for his executive search consultants in 2016. As his HR analytics guru, Kelly Smith, points out, that risks upsetting—and... View Details
Keywords: Restructuring; Talent and Talent Management; Compensation and Benefits; Growth and Development Strategy; Organizational Change and Adaptation; Organizational Culture; Performance Evaluation; Motivation and Incentives; Consulting Industry
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Bernstein, Ethan, and Cara Mazzucco. "Winning Business at Russell Reynolds (C)." Harvard Business School Spreadsheet Supplement 422-703, February 2022. (Revised January 2024.)
  • 03 Jan 2023
  • What Do You Think?

How Would the Leadership Style of Girl Scouts' Frances Hesselbein Fare Today?

introduction to Ms. Hesselbein in 1988. Case preparation, appearances in my classes, and writing for her later publications then followed. "As Hesselbein put it, 'the power of language is so important in this job.'" Welch and Hesselbein View Details
Keywords: Re: James L. Heskett
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