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  • January 2020
  • Case

Terra Nova: A Social Business Trying to Unlock Land Rights for the Urban Poor in Brazil

By: Julie Battilana, Ruth Costas, Marissa Kimsey and Priscilla Zogbi
Brothers André and Daniel Albuquerque founded the company Terra Nova in 2001 to mediate land disputes between poor families illegally living in urban areas and the official landowners—with the aspiration to improve the lives of the poor. A business-led approach to the... View Details
Keywords: Mission and Purpose; Social Enterprise; Entrepreneurship; Negotiation; Power and Influence; Social Issues; Conflict and Resolution; Business and Government Relations; Infrastructure; Urban Development; Real Estate Industry; Brazil; Latin America
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  • 01 Jan 2003
  • News

  • 12 Aug 2020
  • News

Why Investors Often Lose When They Sue Their Financial Adviser

  • March 2008 (Revised June 2012)
  • Background Note

ADR Choices

By: Michael Wheeler, James Sebenius and Marjorie Aaron
Six different business disputes, all in the shadow of pending litigation, are described. Students are asked to recommend the appropriate method of dispute resolution (mediation, arbitration, mini-trial, etc.) for each one, depending on the circumstances, especially to... View Details
Keywords: Lawsuits and Litigation; Managerial Roles; Negotiation; Agreements and Arrangements; Conflict Management
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  • February 2003 (Revised May 2003)
  • Case

Bombardier: Canada versus Brazil at the WTO

By: Rawi E. Abdelal, Laura Alfaro and Brett Laschinger
In less than a decade, Bombardier had grown from a medium-size Canadian company to a highly profitable global player largely on the strength of the introduction of a new generation of regional jet and successfully marketing its product to airlines around the world.... View Details
Keywords: Trade; Global Strategy; Five Forces Framework; Marketing Strategy; Product Launch; Business and Government Relations; Situation or Environment; Competition; Air Transportation Industry; Canada; Brazil
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  • February 2011 (Revised August 2011)
  • Case

Brazil: Leading the BRICs?

By: Arthur A. Daemmrich and Aldo Musacchio
Brazil's new president, Dilma Rousseff, had announced plans to sustain GDP growth above 5% annually and continue the country's leadership role among emerging economies. Between 2003 and 2010, Brazil benefited from strong economic growth and stable policies under the... View Details
Keywords: Developing Countries and Economies; Intellectual Property; Infrastructure; Economic Growth; Trade; International Relations; Economic Systems; Globalization; Corporate Strategy; Brazil; Russia; India; China; United States
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  • February 2012 (Revised August 2014)
  • Supplement

Poles Apart on PZU (C)

By: Francesca Gino, Vincent Dessain, Karol Misztal and Michael Khayyat
After a decade-long dispute with the Polish State Treasury, in October 2009 the Dutch insurer Eureko agreed to exit PZU in exchange for compensation. Who was the biggest beneficiary of the settlement: Eureko, the Treasury, or PZU itself? View Details
Keywords: Negotiation Process; Insurance; Negotiation Deal; Insurance Industry; Poland
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    Negotiating the Impossible

    An ideal read for your most difficult negotiations, disputes & relationships.
    Awards:
    "Outstanding Book Award" (International Association for Conflict... View Details
    • August 2009 (Revised June 2011)
    • Case

    Kansas City Zephyrs Baseball Club, Inc. 2006

    By: Krishna G. Palepu
    This case centers around a dispute between the owners and the players regarding the profitability of professional baseball teams in connection with the negotiations for a new collective bargaining agreement. The case describes the financial statements of the baseball... View Details
    Keywords: Accrual Accounting; Financial Statements; Profit; Labor Unions; Measurement and Metrics; Agreements and Arrangements; Performance; Sports Industry; United States
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    • September 2010 (Revised October 2010)
    • Background Note

    Note on International Trade Finance

    By: C. Fritz Foley, Matthew Johnson and David Lane
    This note provides an introduction to the financing terms and payment arrangements that support international trade. It describes the principal instruments of trade finance, the limited evidence on their relative use, and the international trade dispute resolution... View Details
    Keywords: Trade; Credit; Financial Instruments; Financing and Loans; International Finance; Conflict and Resolution
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    • September 2014 (Revised February 2017)
    • Case

    Turkcell

    By: Felix Oberholzer-Gee, Charles C.Y. Wang and Esel Cekin
    This case centers around the shareholder dispute between three major shareholders of Turkcell, and how its management vied against increasing regulatory intervention and market competition in the absence of a fully-functioning board. The battle for control of the... View Details
    Keywords: Financial Performance; Regulatory Environment; Telecommunications; Marketing; Value Added; Pricing; Shareholder; Boards Of Directors; Governing and Advisory Boards; Corporate Governance; Conflict and Resolution; Business and Shareholder Relations; Telecommunications Industry; Turkey
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    • February 2016 (Revised June 2016)
    • Case

    The Maggi Noodle Safety Crisis in India (A)

    By: Karthik Ramanna and Radhika Kak
    The local government in Delhi has ordered a ban on Nestlé's flagship product in India—Maggi Noodles—citing excessive lead content per government lab tests. Nestlé disputes the government tests, noting that internal and third-party tests show the product to be safe.... View Details
    Keywords: Multinationals; Regulation; Customer Relations; Business And Government; Crisis Management; Leadership; Multinational Firms and Management; Globalization; Governing Rules, Regulations, and Reforms; Safety; Customer Relationship Management; Business and Government Relations; India; Europe; Switzerland
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    • December 2010 (Revised April 2012)
    • Background Note

    Stalemate at the WTO: TRIPS, Agricultural Subsidies, and the Doha Round

    By: Arthur A. Daemmrich
    This note analyzes disputes over intellectual property enforcement and agricultural trade barriers at the center of the Doha Round of World Trade Organization (WTO) negotiations. Fundamental principles of intellectual property rights and agricultural subsidies are... View Details
    Keywords: Agribusiness; Trade; Globalization; Governance; International Relations; Intellectual Property; Agreements and Arrangements; Agriculture and Agribusiness Industry; Pharmaceutical Industry
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    • June 6, 2019
    • Article

    Tesla's Advantage? 'It's the Software, Stupid.'

    By: Lou Shipley
    Without question, entrepreneur, innovator and engineer Elon Musk is a controversial figure, but there is no disputing that his first-to-market Tesla electric vehicles are not only revolutionizing the high-end driving experience, but also disrupting the automobile... View Details
    Keywords: Tesla; Elon Musk; Autonomous Vehicle; Transportation; Software; Technology; Disruption; Auto Industry
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    • April 1996 (Revised November 1997)
    • Case

    Background and Agreements on Foreign Direct Investment

    By: Louis T. Wells Jr. and Courtenay Sprague
    A brief history of foreign direct investment (FDI) is explored, emphasizing conflicts, developments in the legal framework governing FDI, and international agreements and nonbinding principles formulated to resolve disputes brought in by FDI. Propositions provide a... View Details
    Keywords: Foreign Direct Investment; Agreements and Arrangements; Conflict Management
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    • 10 Jul 2018
    • News

    Trump’s Protectionist Threat to Latin America

    • January 1999
    • Exercise

    Seneca Systems (B): General and Confidential Instructions for R. Thompson, Vice President, Marketing

    Seneca is a three-party negotiation-mediation simulation. The context is a product failure crisis in a manufacturing company with highly autonomous units. The heads of two divisions are in a dispute over who has responsibility for failures in a key product. The head of... View Details
    Keywords: Negotiation Participants; Business Divisions; Power and Influence; Manufacturing Industry
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    • 03 Jul 2009
    • News

    Anatomy Of A Coup

    • 21 Oct 2012
    • News

    Why There Are So Many Conflicts in Pro Sports (And What to Do About Them)

    • April 2015
    • Case

    Who Owns the Whale? (Abridged)

    By: Thales S. Teixeira and David E. Bell
    Judge William Wright considers the case of the dispute of a whale carcass wherein several whaling ships claim ownership based on each one's contribution to its killing. The judge must weigh in the differing efforts and costs of three ships who each played a role at... View Details
    Keywords: Whaling; Attribution; Norms-of-ownership; Transaction Costs; Deadweight Losses; Free-rider Problem; Advertising; History; United States; United Kingdom
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