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  • September 2023 (Revised July 2024)
  • Case

Going Mobile-First? The Digital Transformation of Davivienda Bank in Colombia

By: Jorge Tamayo and Jenyfeer Martinez Buitrago
Set in 2017, this case describes the digital transformation strategy of Davivienda—a leading player in Colombia’s commercial banking and one of the companies belonging to Grupo Bolívar, a major Colombian financial conglomerate. The case also describes the pioneer role... View Details
Keywords: Change Management; Transformation; Decision Choices and Conditions; Information Technology; Digital Strategy; Digital Transformation; Internet and the Web; Mobile and Wireless Technology; Innovation and Management; Innovation Strategy; Growth and Development Strategy; Business Strategy; Banking Industry; Latin America; Central America; South America; Colombia
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Tamayo, Jorge, and Jenyfeer Martinez Buitrago. "Going Mobile-First? The Digital Transformation of Davivienda Bank in Colombia." Harvard Business School Case 724-389, September 2023. (Revised July 2024.)
  • February 1999
  • Case

Guaranty Trust Bank PLC Nigeria (D)

By: Lynn S. Paine and Hal Hogan
Supplements the (A) case. View Details
Keywords: Growth and Development; Trends; Moral Sensibility; Ethics; Organizational Culture; Law; Banking Industry; Nigeria
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Paine, Lynn S., and Hal Hogan. "Guaranty Trust Bank PLC Nigeria (D)." Harvard Business School Case 399-116, February 1999.
  • June 1997
  • Teaching Note

BancZero New Product Development TN

By: Marco Iansiti
Teaching Note for (9-697-044). View Details
Keywords: Banking Industry; Mexico City; United States
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Iansiti, Marco. "BancZero New Product Development TN." Harvard Business School Teaching Note 697-114, June 1997.
  • 2022
  • Other Unpublished Work

Industrial Policy in a New Global Reality: Towards a More Location—and Sector—Driven Approach

By: Christian H.M. Ketels and Emiliano Duch
Keywords: Competitiveness; Development Economics; World Bank
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Ketels, Christian H.M., and Emiliano Duch. "Industrial Policy in a New Global Reality: Towards a More Location—and Sector—Driven Approach." Private Sector Development Blog, World Bank, July 2022.
  • 2010
  • Article

Corporate Governance at the World Bank and the Dilemma of Global Governance

By: Ashwin Kaja and Eric Werker
Most major decisions at the World Bank are made by its Board of Executive Directors. While some countries enjoy the opportunity to serve on this powerful body, most countries rarely, if ever, get that chance. This gives rise to the question: does board membership lead... View Details
Keywords: Corporate Governance; Decisions; Governing and Advisory Boards; Banks and Banking; Financing and Loans; Management Analysis, Tools, and Techniques; Governing Rules, Regulations, and Reforms; Voting; Globalized Economies and Regions
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Kaja, Ashwin, and Eric Werker. "Corporate Governance at the World Bank and the Dilemma of Global Governance." World Bank Economic Review 24, no. 2 (2010).
  • 15 May 2015
  • Working Paper Summaries

Mobile Money Services-Design and Development for Financial Inclusion

Keywords: by Rajiv Lal & Ishan Sachdev; Banking
  • Research Summary

Reinventing State Capitalism: Leviathan in Business, Brazil and Beyond

Part of the fear and misunderstanding of state capitalism in the post-Berlin Wall era stems from the fact that most observers see state-owned enterprises (SOEs) as inefficient soviet companies. In Reinventing State Capitalism: Leviathan in Business, Brazil and... View Details

Keywords: State Capitalism; State-owned Enterprises; Development Banks; State Ownership; Development Economics; Management; Banking Industry; Banking Industry; Brazil; China; Europe; Latin America; Asia
  • Article

The Contingent Nature of Public Policy and the Growth of U.S. Commercial Banking

By: Christopher Marquis and Zhi Huang
That public policy affects organizational behaviors is well accepted, but less explored is how these effects may depend on other external environmental factors. We investigate how policy is a necessary, but not sufficient, condition to understand the growth of... View Details
Keywords: Policy; Organizational Culture; Strategy; Commercial Banking; Growth and Development Strategy; United States
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Marquis, Christopher, and Zhi Huang. "The Contingent Nature of Public Policy and the Growth of U.S. Commercial Banking." Academy of Management Journal 52, no. 6 (December 2009): 1222–1246. (Runner-up, Academy of Management's Best Published Paper in Organization and Management Theory in 2009. Earlier version distributed as Harvard Business School Working Paper No. 09-025.)
  • 27 Dec 2010
  • Research & Ideas

HBS Faculty on 2010’s Biggest Business Developments

Business School professors—former Medtronic chairman and CEO Bill George, economist and entrepreneurship expert Bill Sahlman, and innovation and strategy authority Rosabeth Moss Kanter—to offer their thoughts on some of the year's most significant View Details
Keywords: by Staff
  • 2012
  • Working Paper

Leviathan in Business: Varieties of State Capitalism and Their Implications for Economic Performance

By: Aldo Musacchio and Sergio G. Lazzarini
In this paper we document the extent and reach of state capitalism around the world and explore its economic implications. We focus on governmental provision of capital to corporations—either equity or debt—as a defining feature of state capitalism. We present a... View Details
Keywords: State Capitalism; State-owned Enterprises; Development Banks; Sovereign Wealth Funds; Economic Systems; State Ownership; Sovereign Finance; Business and Government Relations; Investment
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Musacchio, Aldo, and Sergio G. Lazzarini. "Leviathan in Business: Varieties of State Capitalism and Their Implications for Economic Performance." Harvard Business School Working Paper, No. 12-108, June 2012.
  • August 2020 (Revised August 2023)
  • Case

Nubank: Democratizing Financial Services

By: Michael Chu, Carla Larangeira and Pedro Levindo
Nubank, a wholly-digital solution created to disrupt Brazilian banking, with 6 million clients and a $4 billion valuation after five years, must decide whether to expand to Mexico. The company was founded in São Paulo in 2013 by Colombian-born David Vélez to seize what... View Details
Keywords: Fintech; Financial Inclusion; Digital Banking; Credit Cards; Banks and Banking; Disruption; Expansion; Growth and Development Strategy; Financial Services Industry; South America; Brazil; North America; Mexico
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Chu, Michael, Carla Larangeira, and Pedro Levindo. "Nubank: Democratizing Financial Services." Harvard Business School Case 321-068, August 2020. (Revised August 2023.)
  • 15 Sep 2003
  • Lessons from the Classroom

HBS Cases: Developing the Courage to Act

Harvard Business School professor David A. Garvin has studied the development of the case method of teaching at Harvard's law, business, and medical schools. Garvin wanted to see how the schools are similar and different in their use of... View Details
Keywords: by David A. Garvin
  • May 2024
  • Article

Financial Innovation in the 21st Century: Evidence from U.S. Patents

By: Josh Lerner, Amit Seru, Nick Short and Yuan Sun
We develop a unique dataset of 24 thousand U.S. finance patents granted over the last two decades to explore the evolution and production of financial innovation. We use machine learning to identify the financial patents and extensively audit the results to ensure... View Details
Keywords: Banking; Investment Banks; Information Technology; Regulation; Patents; Innovation and Invention; Trends
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Lerner, Josh, Amit Seru, Nick Short, and Yuan Sun. "Financial Innovation in the 21st Century: Evidence from U.S. Patents." Journal of Political Economy 132, no. 5 (May 2024): 1391–1449.
  • 26 Jun 2017
  • Working Paper Summaries

Inventory Management for Mobile Money Agents in the Developing World

Keywords: by Karthik Balasubramanian, David F. Drake, and Douglas Fearing; Banking; Banking
  • May 2007
  • Teaching Note

Shinsei Bank: Developing an Integrated Firm (TN)

By: Thomas J. DeLong and Terence Heymann
Keywords: Banks and Banking; Business Ventures; Integration
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DeLong, Thomas J., and Terence Heymann. "Shinsei Bank: Developing an Integrated Firm (TN)." Harvard Business School Teaching Note 407-101, May 2007.
  • June 2007
  • Supplement

Shinsei Bank: Developing an Integrated Firm (B)

By: Thomas J. DeLong and Terence Heymann
Keywords: Banks and Banking; Business Ventures; Integration; Growth and Development; Banking Industry
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DeLong, Thomas J., and Terence Heymann. "Shinsei Bank: Developing an Integrated Firm (B)." Harvard Business School Supplement 407-103, June 2007.
  • 2016
  • Working Paper

Capital Requirements, Risk Choice, and Liquidity Provision in a Business Cycle Model

By: Juliane Begenau
This paper develops a quantitative dynamic general equilibrium model in which households' preferences for safe and liquid assets constitute a violation of Modigliani and Miller. I show that the scarcity of these coveted assets created by increased bank capital... View Details
Keywords: Capital Requirement; Bank Regulation; Demand For Safe Assets; Business Cycles; Bank Lending; Risk Management; Financial Liquidity; Financing and Loans; Capital; Banks and Banking
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Begenau, Juliane. "Capital Requirements, Risk Choice, and Liquidity Provision in a Business Cycle Model." Working Paper. (Revised September 2016.)
  • April 2003
  • Article

R&D Comes to Services: Bank of America's Pathbreaking Experiments

By: Stefan Thomke
Keywords: Research and Development; Service Delivery; Banking Industry
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Thomke, Stefan. "R&D Comes to Services: Bank of America's Pathbreaking Experiments." Harvard Business Review 81, no. 4 (April 2003). (Translated into German and reprinted in Harvard Business Manager (July 2003))
  • 28 Sep 2015
  • Research & Ideas

Six Lessons from Mobile Money Ventures in Developing Countries

prospective operators—and perhaps entrepreneurs in other industries as well—take an educated shot at developing a winning service. He outlined his advice in a July working paper, Mobile Money Services—Design and View Details
Keywords: by Dina Gerdeman; Financial Services; Telecommunications
  • November 27, 2023
  • Article

How James Mwangi Worked to Democratize Banking Across Africa

By: Ranjay Gulati
Keywords: Personal Development and Career; Moral Sensibility; Decisions; Financial Services Industry
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Gulati, Ranjay. "How James Mwangi Worked to Democratize Banking Across Africa." Inc.com (November 27, 2023).
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