Publications

July 2002
Case

Federal Reserve Bank of Chicago's Mentoring Program, The (A)

By: David A. Thomas and Gina Carioggia

Describes steps taken to implement and manage a successful employee mentoring program at the Federal Reserve Bank of Chicago. A cultural change at the bank provided the context out of which the program grew. The case describes the development of the program,... View Details

Keywords: Design; Training; Human Resources; Employee Relationship Management; Public Ownership; Planning

22 Jul 2008
Working Paper Summaries

Financial Development, Bank Ownership, and Growth. Or, Does Quantity Imply Quality?

Keywords: by Shawn A. Cole; Banking

2008
Working Paper

Financial Development, Bank Ownership, and Growth. Or, Does Quantity Imply Quality?

By: Shawn A. Cole

In 1980, India nationalized its large private banks. This induced different bank ownership patterns across different towns, allowing credible identification of the effects of bank ownership on financial development, lending rates, and the quality of intermediation, as... View Details

Keywords: Economic Growth; Credit; Banks and Banking; Interest Rates; State Ownership; Private Ownership; Banking Industry; India

05 May 2003
Research & Ideas

How Bank of America Turned Branches into Service-Development Laboratories

America's Innovation & Development Team quickly realized that it would be very difficult to conduct a diverse array of experiments within the confines of a traditionally designed bank branch. Experiments... View Details

Keywords: by Stefan Thomke; Banking; Banking

November 2009 (Revised June 2012)
Supplement

Crisis and Reform in Japan's Banking System (B)

By: Thierry Porte, Rawi E. Abdelal, Laura Alfaro and Jonathan Schlefer

In 1997, amidst Japan's ongoing financial problems, Prime Minister Ryutaro Hashimoto sought to restructure the financial sector to make it more transparent and globally competitive. He hoped that this effort, dubbed the "Big Bang" after the British financial... View Details

Keywords: History; Adaptation; Policy; Globalized Markets and Industries; Financial Crisis; Business and Government Relations; Macroeconomics; Restructuring; Global Strategy; Banks and Banking; Banking Industry; Japan

October 2009
Article

Democratizing Entry: Banking Deregulations, Financing Constraints, and Entrepreneurship

By: William R. Kerr and Ramana Nanda

We examine entrepreneurship and creative destruction following US banking deregulations using Census Bureau data. US banking reforms brought about exceptional growth in both entrepreneurship and business closures. Most of the closures, however, were the new ventures... View Details

Keywords: Entrepreneurship; Governing Rules, Regulations, and Reforms; Market Entry and Exit; Capital Markets; Banks and Banking; Growth and Development; Disruptive Innovation

01 Jun 2012
News

Plan B: The Brick Bank

“Expect the unexpected” could have been the tagline for FIELD 2, the global component of the new required course Field Immersion Experiences for Leadership Development (FIELD). In January, first-year student Christina Adams (HBS 2013)... View Details

Keywords: Julia Hanna

October 2007 (Revised December 2008)
Case

The Royal Bank of Scotland Group: The Human Capital Strategy

By: Boris Groysberg and Eliot Sherman

Describes the development and implementation of one of the world's most advanced human resource management support systems. The Royal Bank of Scotland Group is a global banking leader that began implementing a strategy for measuring the impact of human capital on... View Details

Keywords: Financial Management; Human Resources; Human Capital; Management Systems; Measurement and Metrics; Performance Effectiveness; Strategy; Information Technology; Banking Industry

14 Nov 2007
Working Paper Summaries

Accountability in Complex Organizations: World Bank Responses to Civil Society

Keywords: by Alnoor S. Ebrahim & Steve Herz

28 Aug 2019
Blog Post

Know Your Audience: Recruiting HBS Students for Investment Banking

Director and Career Coach Renee Pappastratis – Recruiting Relations Manager Kurt and Renee work closely with students interested in banking and assist investment banks with their recruiting strategy. They... View Details

November 2023
Case

Will Fintechs and Central Banks Play in Emtech's Sandbox?

By: Daniel Isenberg and William R. Kerr

In February 2023, Emtech’s founder Carmelle Cadet is facing a dilemma. Rapidly running out of cash, Cadet has a term sheet from a leading VC but has a choice of how to structure the investment. The decision will have significant implications for Cadet’s own stake, as... View Details

Keywords: Cryptocurrency; Business Startups; Venture Capital; Cash Flow; Currency; Governing Rules, Regulations, and Reforms; Digital Platforms

30 Jun 2010
News

In A.I.G. Bailout, Amnesty for Big Banks

2022
Other Unpublished Work

Industrial Policy in a New Global Reality: Towards a More Location—and Sector—Driven Approach

By: Christian H.M. Ketels and Emiliano Duch

Keywords: Competitiveness; Development Economics; World Bank

September 2023 (Revised July 2024)
Case

Going Mobile-First? The Digital Transformation of Davivienda Bank in Colombia

By: Jorge Tamayo and Jenyfeer Martinez Buitrago

Set in 2017, this case describes the digital transformation strategy of Davivienda—a leading player in Colombia’s commercial banking and one of the companies belonging to Grupo Bolívar, a major Colombian financial conglomerate. The case also describes the pioneer role... View Details

Keywords: Change Management; Transformation; Decision Choices and Conditions; Information Technology; Digital Strategy; Digital Transformation; Internet and the Web; Mobile and Wireless Technology; Innovation and Management; Innovation Strategy; Growth and Development Strategy; Business Strategy; Banking Industry; Latin America; Central America; South America; Colombia

February 1999
Case

Guaranty Trust Bank PLC Nigeria (D)

By: Lynn S. Paine and Hal Hogan

Supplements the (A) case. View Details

Keywords: Growth and Development; Trends; Moral Sensibility; Ethics; Organizational Culture; Law; Banking Industry; Nigeria

13 Aug 2021
News

New Child Tax Credit Should Be a Call to Action for Banks

30 Jan 2013
Working Paper Summaries

These Are the Good Old Days: Foreign Entry and the Mexican Banking System

Keywords: by Stephen Haber & Aldo Musacchio; Banking

2010
Article

Corporate Governance at the World Bank and the Dilemma of Global Governance

By: Ashwin Kaja and Eric Werker

Most major decisions at the World Bank are made by its Board of Executive Directors. While some countries enjoy the opportunity to serve on this powerful body, most countries rarely, if ever, get that chance. This gives rise to the question: does board membership lead... View Details

Keywords: Corporate Governance; Decisions; Governing and Advisory Boards; Banks and Banking; Financing and Loans; Management Analysis, Tools, and Techniques; Governing Rules, Regulations, and Reforms; Voting; Globalized Economies and Regions

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