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- Faculty Publications (65)
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- All HBS Web (232)
- Faculty Publications (65)
- 19 Mar 2014
- Research & Ideas
A Brand Manager’s Guide to Losing Control
charge of public discussions about the brands they use. And while marketers have tried to take part, they've had to face the fact that social media platforms are primarily meant for conversations among consumers, not for one-way brand messages that feel like... View Details
- Web
Profiles - MBA
the Harvard Undergraduate Behavioral Strategy Group (BSG), a consulting group helping companies overcome the behavioral challenges, and with late-stage startups at a healthcare VC. I have come to realize that my passion for HealthTech... View Details
- 13 Feb 2020
- Book
Open Your Organization to Honest Conversations
underlying reason why: Leaders often get stuck in echo chambers that merely reinforce their own ideas, says Harvard Business School Professor Michael Beer. Meanwhile, lower-level employees are often fully aware of the problems that plague a company or the reasons a... View Details
Keywords: by Dina Gerdeman
- 09 May 2017
- What Do You Think?
Should Management Be Primarily Responsible to Shareholders?
align managers’ interests with those of shareholders), a reduction in the defenses against hostile takeovers (that typically increase short-term value for owners of the acquired company), increased merger and acquisition activity,... View Details
Keywords: by James Heskett
- 06 Sep 2004
- Research & Ideas
The Innovator’s Battle Plan
asymmetric battles often is the seemingly sudden end of a great firm. From the incumbent's perspective, every action it takes is rational. But the outcome is devastating. Disruption is the strategy that creates and capitalizes on... View Details
- 18 Sep 2017
- Research & Ideas
'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing
plenty of die-hard fans willing to push back when a consumer issues an online attack, Avery says. “The best defense against people who are speaking badly about you on social media is to have an incredibly loyal relationship with your... View Details
- 04 Mar 2019
- What Do You Think?
What’s the Antidote to Surveillance Capitalism?
user as the customer to the user as the product. The best defense against any form of totalitarianism is, as Zuboff puts it, “naming and taming.” Her book does the naming. She believes it’s up to each of us, our children, and their... View Details
- 10 Aug 2009
- Research & Ideas
High Commitment, High Performance Management
employed change strategies that focused on both commitment and performance. As ASDA's CEO, Archie Norman, tells it, the new leader has to set a general direction, but must listen and engage people to identify and solve problems. Top-down... View Details
Keywords: by Martha Lagace
- 28 Sep 2020
- Research & Ideas
How Leaders Can Navigate Politicized Conversations and Inspire Collaboration
Getting defensive or staying silent are two common ways that people tend to react when faced with conflict or thorny topics that elicit ardently opposing views. These studies in conversational psychology suggest that engaging in tough... View Details
Keywords: by Kristen Senz
- 14 Jan 2014
- First Look
First Look: January 14
http://www.hbs.edu/faculty/Publication%20Files/14-040_96933ceb-3097-4432-97d1-0b32625889f9.pdf January 2014 Harvard Business Review Building a Game-Changing Talent Strategy By: Ready, Douglas A., Linda A. Hill, and Robert J. Thomas... View Details
Keywords: Sean Silverthorne
- 06 Dec 2017
- What Do You Think?
Is It Time To Break Up Amazon, Apple, Facebook, or Google?
Can a Platform-Based Tech Giant Be Broken Up? The answer to this month’s question of whether platform-based tech giants Amazon, Apple, Facebook, or Google should be broken up was a resounding “no.” “TD in FL” put it succinctly with one of the age-old View Details
- 10 Oct 2011
- Research & Ideas
Retailing Revolution: Category Killers on the Brink
two-day shipping for Prime members help Amazon to shrink the immediacy gap, there are still many items or occasions when a customer feels the need to have a product instantly. Convenience will thus become a key defense against e-commerce... View Details
- 27 Feb 2017
- Research & Ideas
Reputation is Vital to Survival in Turbulent Markets
Jones: The theoretical contribution is to elaborate how a favorable reputation allows a firm to overcome and capitalize on the transaction uncertainty created by institutional voids. A unique aspect of the theory is that we highlight how reputation has both offensive... View Details
Keywords: by Sean Silverthorne
- 31 Jan 2014
- News
Body, Heal Thyself
according to the New York Times. Then, in October, the government's Defense Advanced Research Projects Agency (DARPA) awarded Moderna $25 million to develop mRNA to combat infectious diseases and biological threats. "What we're trying to... View Details
- 28 Apr 2003
- Research & Ideas
Supply Chain Risk: Deal With It
risks being caused by high-profile events such as the attacks of 9/11. Based on statistical probabilities, risk managers view 9/11 as an "outlier" or exceptional event; but even so, it has spurred a host of defensive reactions.... View Details
Keywords: by David Stauffer
- 09 Nov 2010
- First Look
First Look: November 9, 2010
assumptions, difficult choices, and, ultimately, action plans. You and they must be able to give clear, consistent answers to the seven questions if you want to be sure that your strategy is firmly on track. Read the paper:... View Details
Keywords: Sean Silverthorne
- 18 Aug 2008
- Research & Ideas
How Disruptive Innovation Changes Education
our schools." The ability of these lenses to shed new light on complicated problems has been proven in contexts ranging from national defense to semiconductors; from health care to retailing; and from automobiles to financial... View Details
- 11 Jul 2019
- Blog Post
Meet the MBA Class of 2020
Design Club Mollie Breen “I WENT TO AN MBA PROGRAM BECAUSE I WAS KICKED OFF A REALITY TV SHOW!” HOME REGION Washington, D.C. UNDERGRAD EDUCATION Duke University, Computer Science/Mathematics, 2015 PREVIOUS EXPERIENCE Department of Defense... View Details
- 14 Feb 2012
- First Look
First Look: February 14
creating psychological safety, and overcoming defensive interpersonal dynamics that inhibit the sharing of ideas. Further, they can use practical management strategies to help organizations realize the... View Details
Keywords: Carmen Nobel
- 21 Feb 2017
- First Look
First Look at New Research: February 21
strategies and their importance for globalization have been scarce. In The Language of Global Success, Tsedal Neeley provides an in-depth look at a single organization—the high-tech giant Rakuten—in the five years following its English... View Details
Keywords: Carmen Nobel