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    • News  (197)
    • Research  (123)
  • Faculty Publications  (22)

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  • All HBS Web  (460)
    • People  (2)
    • News  (197)
    • Research  (123)
  • Faculty Publications  (22)
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  • 05 Nov 2024
  • Research & Ideas

AI Can Help Leaders Communicate, But Can't Make Employees Listen

to replicate the unique characteristics of a specific person’s writing style, says Prithwiraj Choudhury, the Lumry Family Associate Professor of Business Administration at Harvard Business School. “We trained an algorithm to write using... View Details
Keywords: by Ben Rand; Information Technology; Technology
  • 22 May 2018
  • First Look

New Research and Ideas, May 22, 2018

generations of the same family may even cease to regress towards the mean. Moreover, we demonstrate that government interventions intended to ameliorate inequality may in fact lower intergenerational mobility—even when they do not... View Details
Keywords: Dina Gerdeman
  • 09 Apr 2019
  • First Look

New Research and Ideas, April 9, 2019

of a large incumbent organization, with high personnel costs, crippling bureaucracy, lack of customer-centricity, a dull brand, and eroding profitability. Tsamaz was taking over the reins at a time of deep economic crisis in Greece, which... View Details
Keywords: Dina Gerdeman
  • 09 Sep 2024
  • HBS Case

McDonald’s and the Post #MeToo Rules of Sex in the Workplace

drive-through restaurant with low prices that appealed to working-class families. “The company has built its brand around family dining, so that is especially important to its culture,” explains Paine. Despite its ubiquity, McDonald’s... View Details
Keywords: by Avery Forman; Food & Beverage
  • 26 Oct 2017
  • Research Event

In an Era of 'Fake News,' What is the Future of Advertising and Publishing?

Emily Bell, director of Columbia’s Tow Center for Digital Journalism. Panelist Nicco Mele, director of the Shorenstein Center, noted that all those things we call ads on Facebook are really a wide variety of content: links, posts, images. Using Facebook’s View Details
Keywords: by Jen Deaderick; Media & Broadcasting; Journalism & News
  • 08 Mar 2004
  • Research & Ideas

Secret to Success: Go for “Just Enough”

success over the top. You may be immune to the grosser forms of celebration—how many really believed Dennis Koslowski's financial excesses at Tyco were a sign of good business leadership?—but culture is a strong shaper of worldview. These patterns are leaving a View Details
Keywords: by Laura Nash & Howard Stevenson
  • 09 Nov 2009
  • Research & Ideas

Come Fly with Me: A History of Airline Leadership

higher operations costs. Employees also more routinely accepted payroll deductions to help the families of fellow workers suffering from terminal illnesses. Southwest's operational approach to the airline industry was a curious niche... View Details
Keywords: by Sarah Jane Gilbert; Air Transportation
  • 19 Nov 2007
  • Lessons from the Classroom

Teaching The Moral Leader

characters, and through these emotions the characters live inside us, sometimes just for the length of time it takes to read and discuss their story, but often for much, much longer. That means that the lessons we take from the stories become part of us, a very View Details
Keywords: by Sarah Jane Gilbert; Education
  • 15 Sep 2011
  • Research & Ideas

High Ambition Leadership

book. They were successfully creating commitment to the firm and its purpose in all their stakeholders. We wanted to take a deep dive into how these CEOs thought, spoke, and described their stewardship of the company. I want to emphasize... View Details
Keywords: by Martha Lagace
  • 10 Nov 2014
  • HBS Case

How Restaurants in Lima and Copenhagen Became Best in the World

constraints?" But that can't be done elsewhere because of the importance of local ingredients. They could do different local ingredients, but then it would have to be a place with enough of a deep culinary tradition where the... View Details
Keywords: by Michael Blanding; Food & Beverage
  • 11 Mar 2014
  • First Look

First Look: March 11

our sample). August 2013 Marketing Letters To Groupon or Not to Groupon: The Profitability of Deep Discounts By: Edelman, Benjamin, Sonia Jaffe, and Scott Duke Kominers Abstract—We examine the profitability and implications of online... View Details
Keywords: Sean Silverthorne
  • 07 Jan 2015
  • Research & Ideas

The Quest for Better Layoffs

employer with deep roots in the community." But Green and Rosales thought the conversation lacked a key element: a consideration of how layoffs might have devastated the factory employees at Malden Mills. They saw it as a lack of... View Details
Keywords: by Carmen Nobel; Manufacturing
  • 23 Feb 2010
  • First Look

First Look: Feb. 23

Chairman of the Emergency Department of the world-renowned, university-based Mercy Hospital, was deeply disturbed when he read the letter from the family of John Samson, a patient who had come to the emergency room one week earlier, that... View Details
Keywords: Martha Lagace
  • 05 Aug 2008
  • First Look

First Look: August 5, 2008

Nalls Harvard Business School Case 808-167 Barry Nalls describes lessons learned during his 25-year career-his rise at GTE and shorter-lived ventures—and how these prepared him to found MASERGY, a telecommunications start-up. Even as a young boy in a View Details
Keywords: Martha Lagace
  • 07 Apr 2009
  • First Look

First Look: April 7, 2009

December 2007 at the American Family Mutual Insurance Company (AMFAM) headquarters in Madison, Wisconsin, Dave Anderson and Jack Salzwedel remained in the conference room after the senior management meeting had concluded. Anderson, CEO of... View Details
Keywords: Martha Lagace
  • 08 Aug 2017
  • First Look

First Look at Research and Ideas, August 8, 2017

achieved global acclaim by launching successful missions to the moon and Mars at a fraction of the cost of prior Western missions. It is now faced with an important strategic dilemma—whether to continue exploring deep space in... View Details
Keywords: Sean Silverthorne
  • 19 Apr 2011
  • First Look

First Look: April 19

on the team. Although she had been the key decision-maker in the early weeks of the project, Julia Narino now finds that her team increasingly discounts her deep client expertise while deferring to the senior partner's more generalized... View Details
Keywords: Sean Silverthorne
  • 29 Sep 2008
  • Research & Ideas

Financial Crisis Caution Urged by Faculty Panel

the future," he concluded. "If you want to buy a home today, you better have great credit. You better have a down payment. That all sounds fine and secure, but it certainly leaves behind millions of families who are at the lower... View Details
Keywords: by Martha Lagace; Financial Services
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