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- All HBS Web (233)
- Faculty Publications (59)
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- All HBS Web (233)
- Faculty Publications (59)
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- 04 Mar 2002
- Research & Ideas
Don’t Lose Money With Customers
linking the customer management effort to profitability. The initial phase is important, he says, because the customers a company serves define the very nature of the organization itself and, in turn, the customers and prospects it will... View Details
Keywords: by Peter K. Jacobs
- 05 Nov 2001
- Research & Ideas
Venture Capital Goes Boomor Bust?
Netscape's initial financiers, the venture capital firm Kleiner Perkins Caufield & Byers. While Brooks struggled to interest EG&G in backing his concept (EG&G considered Brooks's idea outside its core business), Kleiner Perkins moved View Details
Keywords: by Paul A. Gompers & Josh Lerner
- 07 Sep 2011
- First Look
First Look: Sept. 7
practitioners. In this study of athlete endorsements, we find there is a positive payoff to a firm's decision to sign an endorser, and that endorsements are associated with increasing sales in an absolute sense and relative to competing... View Details
Keywords: Sean Silverthorne
- 02 Sep 2008
- First Look
First Look: September 3, 2008
about the outcome of wrongdoing influence both ethical judgments and decisions to punish wrongdoers. Our studies show that people judge behavior as more unethical when (1) identifiable versus statistical victims are involved and (2) the... View Details
Keywords: Sean Silverthorne
- 24 Jul 2018
- First Look
New Research and Ideas, July 24, 2018
can also have dysfunctional effects if it is not placed wisely. Though much research has examined conditions that increase individuals’ tendencies to trust others, we know very little about the circumstances under which individuals are likely to make more accurate... View Details
Keywords: Dina Gerdeman
- 07 Feb 2005
- Research & Ideas
How “Career Imprinting” Shapes Leaders
top biotech managers, companies leave an imprint of their worldview on young executives through such things as the firm's structure, strategy, and culture. There is a GE imprint, an IBM imprint, a Bain imprint—all of which influence future View Details
Keywords: by Mallory Stark
- 08 Nov 2016
- First Look
November 8, 2016
worked well only at the early phase of modern economic growth and would not necessarily become an obstacle for dynamic development as the economies mature. Our research shows that while political institutions and capital markets have... View Details
Keywords: Sean Silverthorne
- 03 May 2011
- First Look
First Look: May 3
phronesis: experiential knowledge that enables people to make ethically sound judgments. Wise leaders demonstrate six abilities. They make decisions on the basis of what is good for the organization and for society. They quickly grasp the... View Details
Keywords: Sean Silverthorne
- 28 Aug 2007
- First Look
First Look: August 28, 2007
Jack Welch emphasized that GE should support only the most profitable businesses in the company's portfolio, a logic that led Welch and GE to phase out GE's consumer electronics division while bolstering the financial position of GE... View Details
Keywords: Martha Lagace
- 20 Jan 2017
- Research & Ideas
Here’s How Businessman Trump Is Likely to Approach the Presidency
candidate and now president-elect, who is not only willing but eager to raise the public temperature so significantly, so often, and on such a widespread basis. When I reflect on strong leaders, I usually see an important connection between a given individual’s View Details
Keywords: by Christina Pazzanese
- 22 Apr 2014
- First Look
First Look: April 22
Studies Smart Money? The Effect of Education on Financial Outcomes By: Cole, Shawn A., Anna Paulson, and Gauri Kartini Shastry Abstract—Household financial decisions are important for household welfare, economic growth, and financial... View Details
Keywords: Sean Silverthorne
- 05 Jun 2018
- First Look
New Research and Ideas, June 5, 2018
the introduction of a new dominant design. Drawing on the case of mechanical watchmaking, it reveals how technology reemergence is a decidedly cognitive process, unfolding in two phases: a first phase marked by a redefinition of the... View Details
Keywords: Dina Gerdeman
- 11 May 2010
- First Look
First Look: May 11
the next phase of his life. For the first two years after selling CircleLending—a pioneer in the person-to-person lending field—to Richard Branson, he stayed on as president and CEO of Virgin Money USA. Now resigned, he has decided to... View Details
Keywords: Martha Lagace
- 05 Feb 2001
- Research & Ideas
The Ten Deadly Mistakes of Wanna-Dots
than others. Most wanna-dots don't rise to the challenge with the same resolve. Lacking the commitment or knowledge of how to change, the laggards go through different phases en route to the Web. First, they are in deep denial about the... View Details
Keywords: by Rosabeth Moss Kanter
- 09 Jan 2018
- First Look
First Look at New Research and Ideas, January 9, 2018
Surprise Donation Ask By: Exley, Christine L., and Ragan Petrie Abstract—Individuals frequently exploit "flexibility" built into decision environments to give less. They use uncertainty to justify options benefiting themselves... View Details
Keywords: Sean Silverthorne
- 14 Aug 2018
- First Look
First Look at New Research and Ideas, August 14, 2018
immigrants’ location decision by interacting pre-existing ethnic settlements with aggregate migration flows, we find that immigration raised marriage rates, the probability of having children, and the propensity to leave the parental... View Details
Keywords: by Sean Silverthorne
- 21 Nov 2017
- First Look
First Look at New Research and Ideas, November 21, 2017
their boundaries and in their domestic economies only a subset of their production stages. A key decision facing firms worldwide is the extent of control to exert over the different segments of their production processes. We describe a... View Details
Keywords: Sean Silverthorne
- 29 Jan 2015
- Op-Ed
The Fall of Greece
Editor's note. On Sunday, the left-leaning Syriza party and its leader Alexis Tsipra won a decisive national victory in Greece, partly on pledges to reduce current austerity measures and to seek a restructuring of debt commitments to... View Details
Keywords: by George Serafeim
- 08 Oct 2013
- First Look
First Look: October 8
Streamline approvals. A complicated decision process can burden the fund with too many goals and lead to ineffective investing patterns. Provide powerful incentives. Companies that don't offer adequate compensation to their venture... View Details
Keywords: Sean Silverthorne
- 19 Dec 2016
- Research & Ideas
The 10 Most Popular Stories of 2016
coffee. Preparing the Self for Team Entry: How Relational Affirmation Improves Team Performance Despite their potential to perform at high levels and make decisions that are better than those of individual members, teams are often unable... View Details
Keywords: by Carmen Nobel