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    • News  (128)
    • Research  (146)
  • Faculty Publications  (30)

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  • All HBS Web  (420)
    • People  (1)
    • News  (128)
    • Research  (146)
  • Faculty Publications  (30)
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  • 20 Sep 2021
  • Research & Ideas

How Much Is Freedom Worth? For Gig Workers, a Lot.

that drivers attach different value amounts to different kinds of flexibility. “Some can work the same days and the same shift from week to week, but others like to be able to change [their schedules] at the last minute,” they explain. The View Details
Keywords: by Lane Lambert; Technology
  • 18 Mar 2014
  • First Look

First Look: March 18

of Satyam Computers (A) Set in 2008, the case details Tech Mahindra, an information technology (IT) company within the Mahindra Group, an Indian multi-industry company with a diverse stable of businesses including automotives, farm equipment, and financial View Details
Keywords: Sean Silverthorne
  • 21 Jun 2004
  • Research & Ideas

Music Downloads: Pirates—or Customers?

industry consider peer-to-peer services as marketing tools rather than the enemy? Should online pricing be different from in-store pricing? What happens when broadband makes it as easy to illegally download an entire CD as an individual... View Details
Keywords: by Sean Silverthorne; Entertainment & Recreation; Music
  • 16 Sep 2014
  • Research & Ideas

Has Apple Reinvented the Watch?

product's projected launch date next year). Will the Apple Watch reinvent wearables the way the iPhone did smartphones? What do those inside the watch industry think of it? For answers, we turned to Harvard Business School Assistant... View Details
Keywords: Re: Ryan L. Raffaelli; Electronics; Retail; Health
  • 30 Apr 2019
  • First Look

New Research and Ideas, April 30, 2019

Evidence from the Hospital Industry By: Dafny, Leemore S., Katherine Ho, and Robin S. Lee Abstract—We consider the effect of mergers between firms whose products are not viewed as direct substitutes for the same good or service but are... View Details
Keywords: Dina Gerdeman
  • 21 Jun 2011
  • First Look

First Look: June 21

Financial history is not conventionally thought of in evolutionary terms, but it should be. Traditional ways of thinking about finance, dating back to Hilferding, emphasize the importance of concentration and economies of scale. But these... View Details
Keywords: Sean Silverthorne
  • 08 May 2020
  • In Practice

Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On

106 eyeglass stores that to date has delivered word-class eyeglasses to 1.5 million people at the base of the pyramid at an entry price of under $15, when previously this was only available at $125 or more.  It was profitable and readying... View Details
Keywords: by Danielle Kost
  • 31 Jul 2012
  • First Look

First Look: July 31

peers. Qualitative data offer insights into the social identification processes underlying demographic similarity effects on turnover and promotion in professional service organizations.   Working PapersLearning from My Success and from... View Details
Keywords: Carmen Nobel
  • 21 Nov 2016
  • Research & Ideas

It Matters That Your CEO Doesn't Know Much About Sales

more specialists are needed to stay up to date with functional best practices. The problem that this influx of specialists creates, Cespedes says, is that fewer senior executives are responsible for integrating activities across the... View Details
Keywords: by Michael Blanding
  • 02 Feb 2016
  • First Look

February 2, 2016

decisions ranging from whom to date to whom to hire. When faced with decisions about disclosure, decision makers should be aware not just of the risk of revealing but of what hiding reveals. Publisher's link:... View Details
Keywords: Sean Silverthorne
  • 03 Dec 2012
  • HBS Case

HBS Cases: Against the Grain

What should Jim do? The array of ethical choices forms the basis of discussion in the MBA required course Leadership and Corporate Accountability. Supply And Demand "Corruption can be defined as paying for a good or service in... View Details
Keywords: by Martha Lagace; Food & Beverage
  • 30 May 2000
  • Research & Ideas

Market Makers Bid for Success

of FairMarket, which provides online auction services for a variety of merchant and community sites. Meakem is the founder and CEO of FreeMarkets, which creates business-to-business online auctions for industrial parts and suppliers.... View Details
Keywords: by Staff; Web Services; Web Services
  • 13 Mar 2018
  • First Look

March 13, 2018

American Inventor's Protection Act of 1999 (AIPA)—which required U.S. patent applications to be published 18 months after their filing date rather than at patent grant—on the timing of licensing deals in the biomedical industry. We find... View Details
Keywords: Sean Silverthorne
  • 19 Sep 2017
  • First Look

First Look at New Research and Ideas, September 19

state initiative from above, civil society mobilized from below, using the judiciary to hold the state legally responsible for policy implementation. Reforms exposed acute gaps in service delivery, propelling new civic demands for state... View Details
Keywords: Sean Silverthorne
  • 10 Mar 2015
  • First Look

First Look: March 10

Casadesus-Masanell, Ramon, Joan E. Ricart, and Jorge Tarzijan Abstract—No abstract available. Publisher's link: http://ukcatalogue.oup.com/product/9780198701873.do February 2015 Manufacturing & Service Operations Management Improving... View Details
Keywords: Carmen Nobel
  • 17 Apr 2012
  • First Look

First Look: April 17

Janisse Publication:Best Paper Proceedings of the Academy of Management (2012). Abstract We examine the internal supply chains at two service organizations to discover the source of disruptions that erode employees' efficiency. Through... View Details
Keywords: Carmen Nobel
  • 01 Nov 2012
  • Research & Ideas

Book Excerpt: Judgment Calls

starting a computer dating service (almost before there were computers), selling and installing waterbeds, launching discotheques in drive-in movies, trying to invent a new kind of lasagna pan, producing a... View Details
Keywords: by Thomas H. Davenport & Brook Manville; Consumer Products
  • 19 Jul 2004
  • Research & Ideas

Why Innovations Sit on the Shelf

at DIS, he focused on the most important issues: the division's overall strategy and the barriers to innovation. Through honest conversations, he quickly learned about the real cause of DIS's inability to get its new products to market. The division had a hierarchical... View Details
Keywords: by Michael Beer, Russell Eisenstat & Derek Schrader
  • 14 May 2008
  • Research & Ideas

Getting Down to the Business of Creativity

not just a moment to praise or reprimand; and establish a culture where people are treated with respect. Amabile says that the study of creativity at business schools is a relatively new phenomenon, dating back to the 1980s or so.... View Details
Keywords: by Julia Hanna; Retail; Apparel & Accessories; Fashion; Entertainment & Recreation
  • 22 Feb 2011
  • Research & Ideas

The Most Important Management Trends of the (Still Young) Twenty-First Century

and services they consume. In many cases, collaborative user innovators are vying with producers for intellectual property rights and the control of standards and innovation trajectories. In light of these developments, it is time to... View Details
Keywords: by Sean Silverthorne
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