Customer Obligations - Publications - Faculty & Research

14 Dec 2011
Research & Ideas

The New Measures for Improving Nonprofit Performance

For-profit businesses have a common goal: create value for owners or shareholders by creating value for customers. It's a focus that must seem enviably straightforward from the perspective of nonprofit organizations and social enterprises View Details

Keywords: by Julia Hanna

16 Mar 2003
Research & Ideas

At the Center of Corporate Scandal Where Do We Go From Here?

customers and for investors. We need leaders who understand the larger purpose of the enterprise and the principles and standards that drive its success. We need leaders whose behavior matches and reinforces those values. In a word, we... View Details

Keywords: by Kim B. Clark

28 Aug 2012
First Look

First Look: August 28

of developing its third set of 10‐year goals, with the aim of producing a plan that will ensure the viability of the company 50 years from now. With this end in mind, Dow's leaders understand their obligation to continue investing in the... View Details

Keywords: Sean Silverthorne

15 Oct 2008
First Look

First Look: October 15, 2008

for, aesthetic principles. Knowledge Work, Craft Work, and Calling Authors:Robert D. Austin and Lee Devin Publication:In Global Neighbors: Christian Faith and Moral Obligation in Today's Economy, edited by Douglas A. Hicks and Mark... View Details

Keywords: Martha Lagace

Web

Print View - Course Catalog

Business Strategy Josh Baron Spring 2026 Q4 1.5 ^ back to top M Area Faculty Name Term Quarter Credits Making Difficult Decisions: The General Manager’s Role (MDD) Technology & Operations Management, Strategy Amy Edmondson , Tiona Zuzul Spring 2026 Q3Q4 3.0 Managing... View Details

Publications