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  • All HBS Web  (1,008)
    • News  (176)
    • Research  (597)
    • Events  (2)
    • Multimedia  (1)
  • Faculty Publications  (168)

Show Results For

  • All HBS Web  (1,008)
    • News  (176)
    • Research  (597)
    • Events  (2)
    • Multimedia  (1)
  • Faculty Publications  (168)
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  • 01 Jan 2005
  • News

Nancy M. Barry, MBA 1975

microfinance institutions and banks in developing countries that make small loans to low-income women-and in some instances, men-so that they can build their own business and move beyond poverty. A customer in The Gambia, for example,... View Details
  • 23 Sep 2021
  • News

Confronting Sustainability in Business; Pro-Bono Consulting for Black-Owned Companies

“We believe, where political processes fail to come up with solutions for our society, equipping businesses with the right ideas is a very important aspect of dealing with sustainability issues. Therefore, it is of utmost importance for us to View Details
Keywords: Margie Kelley
  • 10 Mar 2021
  • News

Vision: A Unicorn Evolves

offer workflow planning and tracking, and provide data-driven insights on customer behavior—is now used by more than 4,500 companies, with over 100,000 weekly users. That’s twice as many, Medina notes, as the competition combined. The... View Details
Keywords: April White; entrepreneurship; technology; startups; leadership
  • 01 Dec 2013
  • News

Curing Health Care

colleagues partnered with 1,222 hairdressers in 200 neighborhoods in the Zambian capital of Lusaka, breaking them into four groups: two groups that received different cuts of condom sales, one that received wall charts and stickers to show View Details
Keywords: Ambulatory Health Care Services; Health, Social Assistance; Management; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Dec 2019
  • News

Alumni and Faculty Books for December 2019

Disruption doesn’t create growth; instead, growth creates disruption. Growth is always hard, and disruptive growth is exponentially harder. It requires companies to make tough decisions in the face of daunting uncertainties: Should we bet our company’s future on... View Details
  • 01 Jun 2017
  • News

Supercharged

doing their best to keep up. Many are engaged in joint ventures with Chinese manufacturers: GM plans to spend $4 billion on electrification in China by 2020, for example, while VW intends to roll out 15 NEVs over the same period. And the... View Details
Keywords: Alexander Gelfand; illustrations by Tavis Coburn
  • 01 Sep 2018
  • News

September 2018 Alumni and Faculty Books

leaving their survival uncertain. Minorities are falling prey to an Islamist ideology that conveys values and customs diametrically opposed to European ones. Terrorist acts have become the “new normal,” part of daily life. The North-South... View Details
  • 06 Dec 2021
  • News

Ink: Talking Shop

retail has been about merchants who had stuff, making it available to customers who needed stuff. As the customer, either you bought the stuff or you didn’t. Now consumers can find out anything they want to know about a product and source... View Details
Keywords: Jen McFarland Flint; Miscellaneous Store Retailers; Retail Trade
  • 01 Oct 1997
  • News

Terence P. Stewart

For more than twenty years, Terry Stewart's work has placed him at the middle of some of the world's most contentious border disputes - the trade and legal battles that erupt when countries engage in practices such as dumping or... View Details
Keywords: Garry Emmons
  • 01 Mar 2004
  • News

Ron Shaich’s Café Society

in shareholder value in the last few years. This value creation is simply a by-product of figuring out what consumers really want and delivering it. Tell us about Panera. It’s real food, served by real people in an engaging environment.... View Details
Keywords: Susan Young; Food Services and Drinking Places; Hospitality
  • 04 May 2017
  • News

Going the Distance

where he worked 13 years for Cisco Systems during its meteoric rise. His passion for engaging with customers led him to run a global support organization for Cisco’s biggest customers. While at Cisco, the... View Details
Keywords: Jill Radsken
  • 01 Jun 2014
  • News

Alumni and Faculty Books for June 2014

care industry to give customers more choices, freedom, power, and information, and at far lower prices. He recommends disruption of the status quo through new business models, new payment models, and new technologies that give patients... View Details
  • 28 May 2019
  • News

Alumni and Faculty Books for June 2019

Air by Elizabeth Muir (HRPBA 1958) Another Chapter Publishing Muir tells the stories of Canadian women airplane, blimp, glider pilots, skydivers, and balloonists for younger (ages 8+) readers, through engaging biographies and full-color... View Details
  • 25 Aug 2022
  • News

Labs Enable Large-scale Research

Marvin Bower Associate Professor Marco Di Maggio, Ogunlesi Family Associate Professor of Business Administration Scott Duke Kominers, Professor of Business Administration SEAS: David Parkes, George F. Colony Professor of Computer Science View Details
  • 12 Jul 2019
  • News

The Birth of a Silicon Valley Blockbuster

Subscribe on iTunes Subscribe on SoundCloud More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. I wanted to ask a quick favor. We’re running a two-minute, ten-question listener survey to help us continue to bring you these great, View Details
  • 01 Mar 2023
  • News

The Exchange: Micro Management

movement, on average. It was quite controversial. When we tell microfinance practitioners about this evidence, it can be hard for them to really engage with it because of their work on the ground and the anecdotes they hear about lives... View Details
Keywords: Jen McFarland Flint; Funds, Trusts, and Other Financial Vehicles; Finance
  • 01 Jun 2022
  • News

Ink: Start Small, Rise Above

by getting them paid faster with the NowAccount, but we’re also building out the NowNetwork, a curated platform where small businesses can connect with more customers so they can engage in commerce. Our... View Details
Keywords: Jen McFarland Flint
  • 15 Jan 2020
  • News

The Business of Access

help,” she says. A success to be sure, but the nonprofit world, Lisle quickly learned, was more complicated than the business world: “In the private sector, a customer pays and receives something, whether it be a product or a service. In... View Details
Keywords: Maureen Harmon
  • 01 Mar 2023
  • News

Happy Monday

on that day,” Bernard clarifies. For those employees whose work often requires a Friday presence, as in customer care teams, they work with their managers to take another day of their choosing. As the teams felt their way through the... View Details
Keywords: Jen McFarland Flint; Apparel Manufacturing; Manufacturing
  • 01 Mar 2007
  • News

The Joy of Work

focused, where people feel they are on a mission, actually inspires creativity. An example might be an impending project launch or a customer with a critical need. In these instances, the creative team is concentrating on a problem where... View Details
Keywords: Deborah Blagg; Colleges, Universities, and Professional Schools; Educational Services; Management of Companies and Enterprises; Management
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