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Publications

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  • All HBS Web  (1,008)
    • News  (176)
    • Research  (597)
    • Events  (2)
    • Multimedia  (1)
  • Faculty Publications  (168)

Show Results For

  • All HBS Web  (1,008)
    • News  (176)
    • Research  (597)
    • Events  (2)
    • Multimedia  (1)
  • Faculty Publications  (168)
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  • 01 Dec 2015
  • News

Multimedia Simulation Provides Real-World Reality Check

Part Monopoly marathon, part chess championship, Harvard Business School’s new multimedia simulation “Strategic Brew” engages students in a fast-paced exercise in strategic decision- making. The goal of the simulation is to show, rather... View Details
  • 06 Mar 2019
  • News

Making Sabbaticals Mainstream

work. Can you talk about that a little more? You said that you're engaged in something you're sort of informally calling The Sabbatical Project. Can you give me an update on what you've done with that to date and where you hope to go with... View Details
  • 01 Jun 2014
  • News

Screen Saver

past, we relied on the habitual aspect of moviegoing, with consumers doing all the work. Now we're using social media and our AMC Stubs loyalty program to engage with customers and make it easier as a... View Details
Keywords: Julia Hanna; Arts, Entertainment
  • 13 Jan 2021
  • News

Silicon Valley’s “Detroit Moment”

without it. Poindexter: I talk a lot to my customers about what life is like without electricity. And one of the most profound things that they said to me was, "Life without electricity, you're always rushing." And it's because you have... View Details
  • 01 Sep 2011
  • News

Water for Life

households efficiently. With over 6 million customers (about 1 million households), the viability of the company can be sustained as long as we remain efficient in our operations and excellent in our service delivery. So far, we have been... View Details
Keywords: Waste Management and Remediation Services; Corporate Services; Water, Sewage and Supply Systems; Utilities
  • 04 May 2017
  • News

Going the Distance

where he worked 13 years for Cisco Systems during its meteoric rise. His passion for engaging with customers led him to run a global support organization for Cisco’s biggest customers. While at Cisco, the... View Details
Keywords: Jill Radsken
  • 01 Sep 2010
  • News

Reinventing the Annual Report

and customer satisfaction, factors that contribute to revenue growth. So how can shareholders and other stakeholders know if a company’s commitment to a sustainable society is contributing to a sustainable strategy that will create value... View Details
Keywords: Robert G. Eccles
  • 21 May 2019
  • News

Confronting the Future of Climate Change in the Midwest

supplier of food to the world's biggest foodservice brands, supply restaurants, and other customers in over 50 countries. While the company is not moving away from beef products, the focus is on reducing their impact on the environment by... View Details
Keywords: Agriculture
  • 01 Dec 2016
  • News

Case Study: Sweat the Technique

opportunity to grow and engage its user base by tapping into data and analytics and could add value to Nix in the eyes of prospective acquirers. Should Nix stay the analog course, make the transition to digital, or split limited resources... View Details
Keywords: Dan Morrell
  • 01 Mar 2023
  • News

March 2023 Alumni and Faculty Books

takes Marketus and his guide to four villages named after each of the four Ps. As he enters each place, Marketus places a green pea into a special device, which allows him to store his thoughts, retrieve them, and integrate them. Featuring full-color illustrations... View Details
Keywords: Publishing Industries (except Internet); Information
  • 01 Dec 2020
  • News

New Releases: Alumni and Faculty Books

rules of commerce: Instead of selling the “means” (their products and services), they adopt innovative revenue models to pursue “ends” (actual outcomes). They show that paying by the pill, semester, food item, vehicle, or show does not necessarily reflect the value... View Details
Keywords: Margie Kelley
  • 01 Mar 2004
  • News

Ron Shaich’s Café Society

in shareholder value in the last few years. This value creation is simply a by-product of figuring out what consumers really want and delivering it. Tell us about Panera. It’s real food, served by real people in an engaging environment.... View Details
Keywords: Susan Young; Food Services and Drinking Places; Hospitality
  • 01 Dec 2016
  • News

Alumni Books of 2016

companies are converting the delivery of their offerings to the as-a-service model. The next disruption will focus less on the delivery model and more on the value delivered. Bernshteyn’s value-as-a-service model is the simple idea that measurable value delivered for... View Details
  • 01 Mar 2012
  • News

Get Creative

develop ideas by spending time with a diverse group of people with different backgrounds and experiences. By engaging with others, innovators increase the probability that they are going to gain useful insights. Finally, innovators are... View Details
Keywords: Garry Emmons;Julia Hanna;Roger Thompson; Colleges, Universities, and Professional Schools; Educational Services; Management of Companies and Enterprises; Management; Management, Scientific, and Technical Consulting Services; Professional Services
  • 15 Jan 2020
  • News

The Business of Access

help,” she says. A success to be sure, but the nonprofit world, Lisle quickly learned, was more complicated than the business world: “In the private sector, a customer pays and receives something, whether it be a product or a service. In... View Details
Keywords: Maureen Harmon
  • 01 Jun 2022
  • News

Empowering Entrepreneurially Minded Students

evolve in the years you’ve been teaching at HBS? Tom Eisenmann: In the past 25 years, the Entrepreneurial Management academic unit, the group in which Bill and I work, has grown to include more than 30 faculty members who are engaged in... View Details
Keywords: Jennifer Gillespie
  • 01 Oct 2002
  • News

View from the Top

professor Carl Kester, a member of the Class of 1977, has engaged many students in discussions about leadership. So it seemed fitting for the Bulletin to ask him to coordinate an exchange of views on the topic among a small group of the... View Details
  • 01 Jun 2000
  • News

Going Public: Shari P. Hubert

in her hometown of Indianapolis, Indiana; that she graduated cum laude from Dartmouth; or the fact that she garnered several sales and marketing awards at Merck & Company, Inc., where she worked for five years before coming to HBS. Instead, this View Details
Keywords: Deborah Blagg
  • 01 Sep 2010
  • News

Letters to the Editor

graduating MBAs to engage in and influence the key strategic priorities of leading social sector organizations. Although the article cited the generous financial support that HBS and its donor base provides to fellows, it’s also worth... View Details
Keywords: Securities, Commodities, and Other Financial Investments; Finance
  • 13 Sep 2019
  • News

Hollywood Ending

on and enough customers to make it a viable business. They’re not settling for half-measures. “If we have great content but we don’t have a differentiated experience, we fail,” she says. “And the reverse is true too.” The urgency to get... View Details
Keywords: Jen McFarland Flint; photo by Christina Gandolfo
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