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Show Results For
- All HBS Web
(127)
- News (31)
- Research (85)
- Multimedia (1)
- Faculty Publications (25)
- 16 Feb 2004
- Research & Ideas
Marketing Wine to the World
than corporate managers who are trying to move money from "cash cows" to "growth businesses." Q: It sounds like supermarkets and chain stores are starting to dominate wine distribution—Costco is one of the largest wine... View Details
- 19 Jul 2016
- First Look
July 19, 2016
announced that it had passed Walmart in global sales to become the biggest retail platform in the world. To add to Walmart’s woes, in the United States traditional dollar discount stores and convenience... View Details
Keywords: Sean Silverthorne
- 06 Jan 2011
- What Do You Think?
How Should Management Deal With “Anonymous”?
reminded about the insecurity of information stored and processed on Internet-based systems, a series of online reprisals against the Swedish government, Amazon, the Dutch police, Sarah Palin, MasterCard, Joe Lieberman, PayPal, and Visa.... View Details
Keywords: by James L. Heskett
- 30 Nov 2017
- News
Happy Meals (Are Here Again)
Karavites’s store underwent—the reshaping of the experience, the modernizing—that’s the fun part of the turnaround, Kempczinski says. The less-fun stuff had to come first, though: foundational things, like paring back some of the... View Details
- 23 Apr 2014
- HBS Case
Are Electronic Cigarettes a Public Good or Health Hazard?
pushing them at convenience store counters. "Distribution of Blu immediately increased by a factor of three," says Quelch. Other top manufacturers followed suit, acquiring their own brands and... View Details
- 01 Sep 2008
- News
Reality to News Biz: Drop Dead
bucks made renting out its ubiquitous terminals. Or how News Corp.’s film and TV numbers conveniently hide the rounding error that is the Wall Street Journal. One commentator even proposed that the nation’s wealthiest universities set... View Details
- 01 Mar 2011
- First Look
First Look: March 1
channel offers potential benefits in selling to customer segments that value the convenience of online shopping, but it also raises new challenges. These include the higher likelihood of costly product returns when customers' ability to... View Details
Keywords: Sean Silverthorne
- 18 Feb 2015
- First Look
First Look: February 18
balanced scorecard data from a convenience store chain, Store24, during the implementation of an innovative, but ultimately unsuccessful, strategy. Quarterly strategic reviews, based in part on the firm's... View Details
Keywords: Sean Silverthorne
- 20 Jan 2016
- Research & Ideas
Maybe Uber isn't God's Gift to Mankind
option that is often more convenient than a traditional taxicab service—not to mention less expensive. With these benefits, consumers and investors are also tempted to give these companies a pass for accusations that they cut corners on... View Details
- 01 Dec 1996
- News
An Entrepreneurial Journey
always-open Store 24 convenience stores. T.J. Dermot Dunphy (MBA '56) focused on perfecting the packaging elements that would make Sealed Air padded mailers as ubiquitous as the mail itself. Putting in place... View Details
- 07 Aug 2006
- Research & Ideas
Whatever Happened to Caveat Emptor?
haggling in the market is not for the fainthearted. Few of us would want to return to the world of traditional unregulated consumer markets. But we pay for the convenience of Wal-Mart or Carrefour with a loss of social fabric. Q: Although... View Details
- 11 Sep 2012
- First Look
First Look: September 11
by inventory shrinkage and cash shortage. Using two store-level datasets from the convenience store industry, we find that relative wages are negatively associated with employee theft after we control for... View Details
Keywords: Sean Silverthorne
- 12 Mar 2013
- First Look
First Look: March 12
technology is revolutionizing the global banking and payment industry. It offers new opportunities for banks to provide added convenience to their existing customers in developed countries and reach a large population of unbanked... View Details
Keywords: Sean Silverthorne
- 19 Jan 2022
- In Practice
7 Trends to Watch in 2022
performance and health outcomes will mean that 2022 will be a year of learning and reflection. Digitization in health care should be seen as a means to an end—improving the quality, patient-centricity, equity, and convenience of the... View Details
Keywords: by HBS News
- 11 Mar 2008
- First Look
First Look: March 11, 2008
Working PapersTesting Strategy with Multiple Performance Measures Evidence from a Balanced Scorecard at Store24 Authors:Dennis Campbell, Srikant M. Datar, Susan L. Kulp, and V.G. Narayanan Abstract We analyze balanced scorecard data from a View Details
Keywords: Martha Lagace
- 01 Feb 1997
- News
Doing It Your Way
companies are springing to life up and down the virtual lanes of the Information Superhighway. As the use of color and moving pictures becomes routine, says Sahlman, Internet "stores" may well be able to give customers an experience that is, in some ways, more... View Details
- 01 Jun 2014
- News
Screen Saver
take a company rooted in its history, in one kind of business, and develop a strategy and execution around migrating that experience from the traditional venue of our retail stores into new business areas and channels of distribution,"... View Details
- 06 Feb 2018
- First Look
First Look at New Research and Ideas: February 6, 2018
strategic choices for retailers. With respect to pricing, an important decision is whether to offer a “self-matching policy,” which allows a multichannel retailer to offer the lowest of its online and store prices to consumers. In... View Details
- 01 Oct 1996
- News
Leading In a New Era
leading apparel maker Liz Claiborne Inc. (LC) were coming off a sixteen-year high that had begun to wane in 1992. A combination of factors — the national recession, weak spending on women's apparel, increased competition, department View Details
Keywords: Nancy O. Perry