Publications

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Feb 23 2018
Testimonial

Keeping the Missions Under Control

November 2007 (Revised April 2022)
Case

Control Data Corporation and the Urban Crisis

By: Tom Nicholas and Laura Gaie Singleton

Control Data Corporation is considering its response to the assassination of renowned civil rights activist Martin Luther King. Four months prior, William Norris, president of the Minneapolis-based computer firm had already committed to building a plant in a low-income... View Details

Keywords: Urban Development; Factories, Labs, and Plants; Corporate Social Responsibility and Impact; Urban Scope; Computer Industry; District of Columbia; Minneapolis

January 22, 2015
Other Article

Are Capital Controls Effective? Firm-level Evidence from Brazil

By: Laura Alfaro, Anusha Chari and Fabio Kanczuk

Capital controls are back in fashion. This column discusses new firm-level evidence from Brazil showing that capital controls segment international financial markets, reduce external financing, and lower firm-level investment. They disproportionately affect small,... View Details

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May 1987 (Revised February 2000)
Case

Codman & Shurtleff, Inc.: Planning and Control System

By: Robert L. Simons

Detailed description of the planning and control systems in use at Johnson & Johnson. Focuses on the actions of managers in one subsidiary in revising budget targets. Illustrates intensive strategic planning and financial planning process in a large, decentralized... View Details

Keywords: Strategic Planning; Planning; Forecasting and Prediction; Accounting Audits; Budgets and Budgeting; Business Strategy; Financial Management; Business or Company Management; Management Systems; Public Administration Industry; Financial Services Industry

October 2006
Teaching Note

On-line Accounting and Control Tutorials

By: David F. Hawkins

Keywords: Accounting; Governance Controls

March 1990 (Revised October 1999)
Case

Turner Construction Company: Project Management Control Systems

By: Robert L. Simons and Hilary Weston

After providing a brief overview of Turner Construction Co.'s structure and project work, the case gives a detailed description of its project management control system, the IOR system. In addition to explaining the mechanics of the IOR system, the case identifies the... View Details

Keywords: Mission and Purpose; Cost Management; Performance Evaluation; Risk Management; Strategic Planning; Planning; Management Systems; Management Teams; Construction Industry

February 1987 (Revised August 1988)
Case

Gillette Personal Care Division: Marketing Planning and Control

Bill Ryan, president of the Gillette Co.'s Personal Care Division, is considering changing the division's planning and control system for marketing. White Rain, the division's most recent success, had been launched by taking shortcuts through the system, while other... View Details

Keywords: Marketing; Management Systems; Consumer Products Industry; United States

October 2002
Teaching Note

Malaysia: Capital and Control (TN)

By: Rawi E. Abdelal and Laura Alfaro

Teaching Note for (9-702-040). View Details

Keywords: Malaysia

November 1992
Case

Process Control at Polaroid (B)

By: H. Kent Bowen and Steven C. Wheelwright

The plant manager of a film production operation wants to create and implement a new approach to quality within the next 12 months. Issues of personnel (and their roles), production processes (and their control), and quality standards must be addressed. View Details

Keywords: Employee Relationship Management; Job Design and Levels; Management Practices and Processes; Production; Quality; Mathematical Methods

11 Apr 2017
News

Keeping the Missions Under Control

Norman Knight (GMP 9, 2010) is Executive Flight Director at NASA’s Johnson Space Center in Houston, Texas. In this interview, he talks about the unique blend of scientific and technical skills and the management expertise needed to send astronauts into space. “I am the... View Details

18 Apr 2012
Research & Ideas

HBS Cases: Who Controls Water?

Although much of the globe is awash in it, the allocation of water for human consumption is anything but easy. As the planet's population grows, urbanizes, and is subjected to climate change, many experts foresee a global water crisis (and resulting food shortages and... View Details

Keywords: by Maggie Starvish; Agriculture & Agribusiness

November 1986
Background Note

Quality Control in Antibiotic Therapy

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28 Sep 2016
News

Can Washington control high-tech lending?

August 1994
Case

Topcon Corporation: Production Control System

By: Robin Cooper and Robert S. Kaplan

Keywords: Production

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June 1989 (Revised September 1992)
Case

Dominion Motors & Controls Ltd.

The leading manufacturer of motors in Canada is threatened by a loss of market share in oilfield pumping motors because a major customer, having tested several competing motor brands, finds a competitor's motor to be superior. A central issue is whether to make a... View Details

Keywords: Product; Competition; Product Marketing; Manufacturing Industry; Canada