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  • All HBS Web  (1,680)
    • People  (1)
    • News  (225)
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    • Multimedia  (6)
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  • Article

Management Practices, Relational Contracts and the Decline of General Motors

By: Susan Helper and Rebecca Henderson
General Motors was once regarded as one of the best managed and most successful firms in the world, but between 1980 and 2009 its share of the U.S. market fell from 62.6% to 19.8%, and in 2009 the firm went bankrupt. In this paper we argue that the conventional... View Details
Keywords: Organizational Design; Management Practices and Processes; Insolvency and Bankruptcy; Manufacturing Industry; Auto Industry; United States
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Helper, Susan, and Rebecca Henderson. "Management Practices, Relational Contracts and the Decline of General Motors." Journal of Economic Perspectives 28, no. 1 (Winter 2014): 49–72.
  • September – October 1999
  • Article

Betting on the Future: The Virtues of Contingent Contracts

By: M. H. Bazerman and J. J. Gillespie
Keywords: Contracts
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Bazerman, M. H., and J. J. Gillespie. "Betting on the Future: The Virtues of Contingent Contracts." Harvard Business Review 77, no. 5 (September–October 1999): 155–160.
  • 2004
  • Working Paper

Contract Rights and Risk Aversion: Foreign Banks and the Mexican Economy, 1997-2004

By: Stephen Haber and Aldo Musacchio
In 1997 Mexico allowed foreign banks unrestricted entry to the market. What impact did foreign mergers and acquisitions have on Mexico's banks? We find that all banks in Mexico have become increasingly risk averse, and that foreign banks are even more so. Foreign banks... View Details
Keywords: Risk and Uncertainty; Contracts; Market Entry and Exit; Globalization; Microeconomics; Banks and Banking; Banking Industry; Mexico
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Haber, Stephen, and Aldo Musacchio. "Contract Rights and Risk Aversion: Foreign Banks and the Mexican Economy, 1997-2004." Harvard Business School Working Paper, No. 05-025, October 2004. (Revised February 2008, previously titled "Foreign Banks and the Mexican Economy, 1997-2004.")
  • October 1980 (Revised April 1981)
  • Background Note

Note on Government Contracting and Methods of Government Procurement

By: J. Ronald Fox
Keywords: Contracts; Business and Government Relations
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Fox, J. Ronald. "Note on Government Contracting and Methods of Government Procurement." Harvard Business School Background Note 381-026, October 1980. (Revised April 1981.)
  • April–May 2021
  • Article

The Influence of Loan Officers on Loan Contract Design and Performance

By: Robert Bushman, Janet Gao, Xiumin Martin and Joseph Pacelli
We investigate the extent to which loan officers generate independent, individual effects on the design and performance of syndicated loans. We construct a large database containing the identities of loan officers involved in structuring syndicated loan deals, allowing... View Details
Keywords: Loan Officers; Covenants; Interest Spreads; Syndicated Loans; Banks and Banking; Financing and Loans; Design; Performance
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Bushman, Robert, Janet Gao, Xiumin Martin, and Joseph Pacelli. "The Influence of Loan Officers on Loan Contract Design and Performance." Journal of Accounting & Economics 71, nos. 2-3 (April–May 2021).
  • June 2013
  • Supplement

Multiasistencia: Redefining the Relationship with its Service Professionals. Spreadsheet Supplement

By: Francisco de Asis Martinez-Jerez
Multiasistencia, a major Spanish BPO of insurance repairs, is changing the relational contract with its service profesionals from a referral model to a guaranteed workload one. View Details
Keywords: Outsourcing; Incentives; Relational Contracts; Business Model; Motivation and Incentives; Job Cuts and Outsourcing; Contracts; Insurance Industry; Spain
Citation
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Martinez-Jerez, Francisco de Asis. "Multiasistencia: Redefining the Relationship with its Service Professionals. Spreadsheet Supplement." Harvard Business School Spreadsheet Supplement 113-708, June 2013.
  • 03 Jul 2018
  • What Do You Think?

Should CEO Satya Nadella Cancel Microsoft’s Contract with ICE?

Madrolly When Should a Board Encourage a Triple Bottom Line Philosophy? Respondents to this month’s column provided a resounding “no” to the question of whether CEO Satya Nadella should accede to the wishes of a vocal minority of employees and cancel Microsoft’s View Details
Keywords: by James Heskett; Computer; Technology
  • October 2022
  • Article

A Structural Model of Organizational Buying for Business-to-Business Markets: Innovation Adoption with Share-of-Wallet Contracts

By: Navid Mojir and K. Sudhir
The paper develops the first structural model of organizational buying to study innovation diffusion in a B2B market. Our model is particularly applicable for routinized exchange relationships, whereby centralized buyers periodically evaluate and choose contracts,... View Details
Keywords: Organizational Buying Behavior; Healthcare Marketing; B2B Markets; B2B Innovation; New Product Diffusion; New Product Adoption; Organizations; Acquisition; Behavior; Health Care and Treatment; Marketing; Innovation and Invention
Citation
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Mojir, Navid, and K. Sudhir. "A Structural Model of Organizational Buying for Business-to-Business Markets: Innovation Adoption with Share-of-Wallet Contracts." Journal of Marketing Research (JMR) 59, no. 5 (October 2022): 883–907.
  • 1998
  • Working Paper

System/360: A New Design Creates New Contract Structure Possibilities

By: Carliss Y. Baldwin and Kim Clark
Citation
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Baldwin, Carliss Y., and Kim Clark. "System/360: A New Design Creates New Contract Structure Possibilities." Harvard Business School Working Paper, No. 98-063, January 1998.
  • 1977
  • Chapter

The Debasement of Contracts and the Decline of Capital Markets

By: Michael C. Jensen
Keywords: Contracts; Capital Markets; Value; Financial Services Industry
Citation
SSRN
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Jensen, Michael C. "The Debasement of Contracts and the Decline of Capital Markets." In The World Capital Shortage, edited by Alan Heslop. Indianapolis, IN: Bobbs-Merrill Company, 1977.
  • January 1997
  • Article

A Model of Contract Guarantees for Credit-Sensitive, Opaque Financial Intermediaries

By: Robert C. Merton
Keywords: Contracts; Financial Institutions
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Merton, Robert C. "A Model of Contract Guarantees for Credit-Sensitive, Opaque Financial Intermediaries." European Finance Review 1, no. 1 (January 1997): 1–13.
  • 2025
  • Working Paper

Unwinding Loan Prospecting Pressure Through Renegotiation: The Role of Loan Officer Changes in Debt Contracting

By: Jung Koo Kang, Regina Wittenberg Moerman and Jessie Cheong
We examine the impact of loan officer changes on debt contract design. Loan officers play a critical role in initiating and maintaining lending relationships but also face pressure to originate more loans, incentivizing them to offer loan terms more favorable than... View Details
Keywords: Financing and Loans; Borrowing and Debt; Contracts; Negotiation; Motivation and Incentives
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Kang, Jung Koo, Regina Wittenberg Moerman, and Jessie Cheong. "Unwinding Loan Prospecting Pressure Through Renegotiation: The Role of Loan Officer Changes in Debt Contracting." Working Paper, March 2025.
  • September 1992
  • Case

Star Cablevision Group (C): Responding to a Credit Market Contraction

By: William A. Sahlman
Third case in a series of six cases. This case describes the company as it adjusts to a credit market contraction. View Details
Keywords: Credit; Markets
Citation
Educators
Purchase
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Sahlman, William A. "Star Cablevision Group (C): Responding to a Credit Market Contraction." Harvard Business School Case 293-038, September 1992.
  • 1997
  • Working Paper

A Model of Contract Guarantees for Credit-Sensitive, Opaque Financial Intermediaries

By: Robert C. Merton
Citation
Related
Merton, Robert C. "A Model of Contract Guarantees for Credit-Sensitive, Opaque Financial Intermediaries." Harvard Business School Working Paper, No. 97-091, May 1997.
  • 1986
  • Other Unpublished Work

Contracting for Large, Complex Projects - HBS Technical Note: See professor

By: J. Ronald Fox
Keywords: Contracts; Projects
Citation
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Fox, J. Ronald. "Contracting for Large, Complex Projects - HBS Technical Note: See professor." February 1986.
  • Article

Socialization at the Top: How CEOs and Subordinates Develop Interpersonal Contracts

By: John J. Gabarro
Keywords: Management; Contracts; Society; Relationships
Citation
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Gabarro, John J. "Socialization at the Top: How CEOs and Subordinates Develop Interpersonal Contracts." Organizational Dynamics 7, no. 3 (Winter 1979).
  • 2010
  • Article

Budgeting, Psychological Contracts, and Budgetary Misreporting

By: Susanna Gallani, Ranjani Krishnan, Eric J. Marinich and Michael D. Shields
This study examines the effect of psychological contract breach on budgetary misreporting. Psychological contracts are mental models or schemas that govern how employees understand their exchange relationships with their employers. Psychological contract breach leads... View Details
Keywords: Budgeting; Psychological Contracts; Misreporting; Budgets and Budgeting; Employees; Trust
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Gallani, Susanna, Ranjani Krishnan, Eric J. Marinich, and Michael D. Shields. "Budgeting, Psychological Contracts, and Budgetary Misreporting." Management Science 65, no. 6 (June 2019): 2924–2945.
  • November 2004
  • Article

Contractibility and Asset Ownership: On-Board Computers and Governance in US Trucking

By: George P. Baker and Thomas Hubbard
Keywords: Assets; Ownership; Technology; Governance; Contracts; Transportation Industry; United States
Citation
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Baker, George P., and Thomas Hubbard. "Contractibility and Asset Ownership: On-Board Computers and Governance in US Trucking." Quarterly Journal of Economics 119, no. 4 (November 2004).
  • 2000
  • Working Paper

Contractibility and Asset Ownership: On-Board Computers and Governance in US Trucking

By: George P. Baker and Thomas Hubbard
Citation
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Baker, George P., and Thomas Hubbard. "Contractibility and Asset Ownership: On-Board Computers and Governance in US Trucking." NBER Working Paper Series, No. 7634, April 2000.
  • Article

Contracting in a Supply Chain with Stochastic Demand and Substitute Products

By: Santiago Kraiselburd, V.G. Narayanan and Ananth Raman
Keywords: Supply Chain; Product
Citation
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Kraiselburd, Santiago, V.G. Narayanan, and Ananth Raman. "Contracting in a Supply Chain with Stochastic Demand and Substitute Products." Production and Operations Management 13, no. 1 (March 2004).
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