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Show Results For
- All HBS Web
(2,503)
- People (4)
- News (273)
- Research (1,707)
- Events (27)
- Multimedia (13)
- Faculty Publications (1,127)
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- 01 Apr 2000
- News
Rethinking Call Centers: Effective Delivery of Service is Key
two colleagues, Ann Evenson and Patrick T. Harker, both of Wharton, have written a working paper on this subject titled "Effective Call Center Management: Evidence from Financial Services." The authors go beyond earlier research to look at the broad View Details
- 15 Nov 2020
- News
Exploring China’s Belt & Road Initiative
important yet least understood forces that will shape the global business environment in the coming decades,” explains Rithmire. “It was a truly unique opportunity to learn about Chinese politics and policy on the ground in real time the trip [also] provided incredible... View Details
- 01 Jun 2012
- News
Around the World
Government, and the International Economy (BGIE) course, today students are challenged to think about different countries and different business contexts throughout both years of the MBA Program. Twenty-eight percent of the cases taught... View Details
- 01 Dec 2004
- News
Baker Library Gets New Executive Director
preparing for the reopening next summer, Kennedy has started work on a three-year strategic plan. “Baker serves a variety of customers, and they all use information differently and connect with people differently,” Kennedy explains. “Meeting their needs in the View Details
- 01 Jun 1997
- News
Of Myth and Merlin: T.A. (Tom) Barron's Literary Odyssey
greatest wizard of all time. Although Barron's novels are generally found in the science fiction or young adult sections of bookstores, his intentions transcend such categories. "I'm writing for thoughtful people of all ages, people who like to wrestle with ideas in... View Details
Keywords: Thomas Frick
- 23 Oct 2019
- News
Understanding Business Firsthand in South Korea
wouldn’t have the appreciation for the ways business is conducted in different contexts without having gone to South Korea,” explains Lim. The team worked together to add value to Orion’s marketing strategy. Their recommendations ranged... View Details
- 01 Mar 2025
- News
Alumni and Faculty Books
historical context of the struggle in which Marcus died, or the events that cast him as a real-life player in an event marked by destiny. Chasing the Shadow: Mickey Marcus’s 200 Days of Destiny is the first comprehensive and balanced... View Details
- 01 Oct 2001
- News
New Economy Notables
representatives of this group who reflect on the challenges they have faced and — often with humor — place their professional accomplishments in the context of other activities that give meaning to their lives. Scott Cook John Doerr... View Details
- 17 Feb 2011
- News
Field Report: Rwanda
Afghanistan. Information gathering for the field project began before the team left Boston. The group’s on-the-ground experience, however, provided much-needed cultural context — the heart of any IXP experience. “Most of the renewals for... View Details
- 01 Jun 1996
- News
1996 Global Alumni Conference Probes "Information Revolution"
continue executing the School's mission successfully: "We have been committed for more than seventy years," he said, "to a model of education in which we bring the world into the classroom - we immerse our students in the context of... View Details
Keywords: Daniel Penrice
- 01 Apr 1998
- News
Short Takes
decision-making climates that are externally oriented." The lesson for managers, the authors say, is that instead of adapting their management practices to local norms, multinational firms should strive to create the kind of organizational View Details
Keywords: Garry Emmons and Caroline Chauncey
- 01 Dec 1996
- News
On Eve of Transition, Alumni Conference Set for Hong Kong
discussions will include a number of HBS professors. The Hong Kong conference will also consider China in the larger context of the Asian business environment. HBS professor Michael E. Porter will offer his perspective on the competitive... View Details
Keywords: Elaine Gottlieb
- 01 Sep 2003
- News
The Kids Are Alright: Alumni Children Crack Case
pop-up ads on most sites. Instead, its “immersive” advertising was more like the product placements common to television and movies — sponsors’ products or messages appear in the context of the site’s games and activities.) As the class... View Details
- 01 Dec 2018
- News
An Emphasis on Teamwork
HBS and most recently directed his support to the HBS Fund in support of program innovation. “The School’s consistent focus on making leadership the fundamental tenet of the curriculum sets it apart,” he observes. “It’s critical to placing business in the View Details
- 01 Dec 2007
- News
Faculty Books
communication and collaboration between the FDA and the private sector. The editors place the perspectives of agency leaders and industry representatives within the context of the FDA’s regulatory history and provide newer, more realistic... View Details
- 01 Mar 2004
- News
The New Global Business Manager
function of today’s global manager? We used to think of the CEO as being the grand strategic architect. Now the world is so complex and fast-moving that the general manager’s role is less about managing content and more about managing View Details
Keywords: Management
- 24 Apr 2014
- News
Digital ID network empowers individuals, disrupts the data brokers
While anonymity online has many benefits, there are certain contexts in which an individual would want to be known. Blake Hall (MBA 2010), an army veteran, noticed that many brands were unwilling to extend special offers online to... View Details
- 01 Oct 1997
- News
Short Takes
motivated and characterized successful firms for decades, in the environmental arena and elsewhere. Thus, he concludes, "The way to situate business in the context of the natural environment is to integrate the natural environment into... View Details
- 01 Feb 1998
- News
Stephen Covey's Successful Habits
conducting business - according to certain principles: honesty, integrity, respect, kindness, meaningful work, fairness, and justice. These are the classic, self-evident principles we incorporate into our 7 Habits; we believe they are fundamental to creating a positive... View Details
- 01 Oct 1999
- News
You goal, girl
With interest in women's sports and professional leagues soaring, Amy Love (MBA '93) decided it was high time for a publication that would cover the new scene in a serious manner. Instead of simply transposing traditional women's magazine subjects into a sports View Details