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  • All HBS Web  (2,145)
    • People  (3)
    • News  (301)
    • Research  (1,494)
    • Events  (23)
    • Multimedia  (1)
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Show Results For

  • All HBS Web  (2,145)
    • People  (3)
    • News  (301)
    • Research  (1,494)
    • Events  (23)
    • Multimedia  (1)
  • Faculty Publications  (740)
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  • 01 Apr 2000
  • News

Strike Up the Broad(band)

social utility -- the enjoyment of fulfillment people derive from consuming a good or utilizing a service." Beyond movies-on-demand and videoconferencing, the authors say "the... View Details
  • 01 Jun 2017
  • News

Ask the Expert: On the Fly

industry. Would the industry be best served by a model in which these three entities operate under one umbrella? —Marguerite Soeteman-Reijnen (AMP 190, 2016) CARTY: The growth and development of the airline industry over the last 30 years... View Details
Keywords: Julia Hanna
  • 01 Feb 2001
  • News

The Doctor Is In

Dr. Peter L. Slavin (MBA '90) nods toward a long line stretching back from a gourmet coffee counter. "That's one of our most utilized facilities," he says with a smile. "The joke around here is that the hospital operation is a loss leader... View Details
Keywords: healthcare; Health, Social Assistance
  • 01 Jan 2008
  • News

Anand G. Mahindra, MBA 1981

Harvard College. Instead, he opted for HBS and then a job in Mumbai with his father at Mahindra Ugine Steel (MUSCO). Soon after he arrived, the young Harvard MBA was called on to restructure and diversify MUSCO. That was the preparation he needed to join View Details
  • 18 Mar 2014
  • News

The Oz of Data Opens the Curtain

crunching. Acxiom, say analysts, has constructed the world's largest consumer database. Nearly 25,000 servers track data on 700 million consumers worldwide, including most US consumers, assembling... View Details
Keywords: Robert S. Benchley; Data Processing, Hosting, and Related Services; Information
  • 01 Jan 2005
  • News

Judith R. Haberkorn, 111th AMP, 1992

carriers. NYNEX later merged with Bell Atlantic—a fellow "Baby Bell"—and Haberkorn became president of Consumer Sales & Services in 1998. At the end of her career she was leading 30,000 employees. Retired since 2000, Haberkorn continues... View Details
  • 01 Dec 2015
  • News

Case Study: Bionic Banking

new to the firm: A majority of the team are computer programmers and developers, employing sophisticated algorithms to manage more than $275 million in assets. This active model would pit Alpha Architect against big banks, but with an... View Details
  • 01 Mar 2007
  • News

The Plight of the Global Poor

global poverty for some time. They believe that in pursuing its own self-interest in opening and expanding the BOP market, business can make a profit while serving the poorest of consumers and contributing to development. As Rangan... View Details
Keywords: Garry Emmons; bottom of the pyramid (BOP); Colleges, Universities, and Professional Schools; Educational Services; Social Assistance; Health, Social Assistance
  • 01 Mar 2004
  • News

Ron Shaich’s Café Society

the attention of consumers on the go, fresh bread fans, and people looking for a place to relax with a cup of coffee in the afternoon. Expected to top $1 billion in sales this year, the publicly held Panera has also satisfied the... View Details
Keywords: Susan Young; Food Services and Drinking Places; Hospitality
  • 01 Dec 2009
  • News

Taking the Plunge

high-end, traditional model toilets it introduced to the U.S. market in 1989, the Washlet, as the bidet-toilet is known, has been a much tougher sell. In “TOTO: The Bottom Line,” HBS associate professor Mary Tripsas considers barriers to... View Details
Keywords: Julia Hanna; Electrical Equipment, Appliance, and Component Manufacturing; Manufacturing
  • 01 Dec 2003
  • News

Books

“but they are impeded in this effort by working to a model that does not adequately recognize their central limitation — time and knowledge.” Much of the book’s content is drawn from the authors’ extensive experience working with and... View Details
Keywords: Margie Kelley; Colleges, Universities, and Professional Schools; Educational Services
  • 02 Dec 2018
  • News

An Investor’s Guide to Climate Change: Risks and Opportunities

consumers bear the true cost of their own energy consumption. This event was part of a series of alumni events focused on climate change organized by BEI and leading up to an HBS alumni conference in the coming academic year, chaired by... View Details
Keywords: Allison Webster; Utilities; Utilities; Utilities; Utilities
  • 28 Sep 2021
  • News

Alumni Connections Drive Career Opportunities for Students

China, saw how social e-commerce operated there, and identified an opportunity to bring a similar model to Latin America. “In Latin America, only 6 percent of the population buys online, and as we’ve seen during the COVID-19 pandemic,... View Details
Keywords: Becca Carnahan
  • 01 Jun 2001
  • News

Q&A: Donna Dubinsky

in the hearts of consumers more quickly than camcorders, personal computers, or cell phones. In the Palm, Dubinsky and her colleagues created a sleek, portable tool that can be “synced” with a desktop computer to store information such as... View Details
Keywords: Julia Hanna; PalmPilot; Apple; Telecommunications; Information
  • 20 Nov 2015
  • News

Room to Grow

Despite New England’s long traditions of farming and fishing, only an estimated 5–10 percent of the food consumed in the region is actually produced there. That’s a fact Andrew Kendall (MBA 1988) is working hard to change. “At least 50... View Details
Keywords: Margie Kelley
  • 01 Jun 2002
  • News

In VMI Partnerships, the Devil is in the Data

information, it lacks advantages over the traditional model where the retailer just places orders. “When I started my research, there was a belief that these systems were unambiguously beneficial,” says Kulp, whose research on the topic... View Details
Keywords: Laura Singleton (MBA 1988)
  • 01 Sep 2011
  • News

Green Day

believes their product will gain credibility and appeal with employees. “Ultimately, it’s an easy-to-use solution that saves money and energy,” she says, noting that the modlet usually pays for itself in six to nine months. “We’d love View Details
Keywords: Julia Hanna;Sarah Auerbach; Utilities; Utilities; Utilities; Utilities
  • 01 Mar 2009
  • News

A New Approach to Health-Care Reform

until we make sure that the treatments and services consumers are getting are effective and affordable, changing the way we consumers pay for the services doesn’t fix anything. What we need is a system of... View Details
Keywords: Deborah Blagg; Health, Social Assistance
  • 01 Dec 2000
  • News

Core Values Keep Airline Flying High

handling and has the least number of consumer complaints per passenger filed with the U.S. Department of Transportation. It gets its planes in and out of the gate faster than other major U.S. airlines and serves more passengers per... View Details
Keywords: Margie Kelley; Air Transportation; Transportation
  • 01 Jun 2002
  • News

Steven Murch: Philanthropist-in-Training

wrote his business plan, found a partner, and left Microsoft in 1997 in order to start VacationSpot, an online reservations network for consumers seeking to rent vacation properties. “We worked hard on it for three years,” states Murch.... View Details
Keywords: Margie Kelley; Construction of Buildings; Construction; Health, Social Assistance
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