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  • 17 Aug 2020
  • Research & Ideas

What the Stockdale Paradox Tells Us About Crisis Leadership

constantly reiterating the organizational purpose and operationalizing it as tasks. Talk of vision and ideals may seem a luxury that a crisis does not allow for, but this is a tremendous mistake. “A man must relate to a community, a commonality of View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • Program

Ascending the Peak: Finding the Leader Within—Virtual

community of fellow leaders, you'll acquire the insights and skills to enhance your leadership capabilities while making a real, positive difference in the world. Details Discover your leadership style Build... View Details
  • Web

Accounting & Management - Faculty & Research

Keywords: Business Exit or Shutdown ; Communication Strategy ; Strategy ; Announcements ; Decisions ; Music Entertainment ; Values and Beliefs ; Borrowing and Debt ; Geographic Location ; Global Range ; Governance ; Employee Stock... View Details
  • Program

Advancing Women of Color in Leadership

company culture that not only allows for, but celebrates authenticity. Details Prepare for greater leadership responsibility Develop a personal leadership style that works for you and your organization View Details
  • Web

South Asia - Global

South Asia Mumbai For the past decade the HBS community has demonstrated a strong interest in research related to South Asia. The India Research Center (IRC) was established in 2006 and is based in Mumbai. Following significant economic... View Details
  • 27 Jun 2005
  • Research & Ideas

Asian and American Leadership Styles: How Are They Unique?

Political connections and family control are more common in Asian businesses than in the United States. In addition, says HBS professor D. Quinn Mills, American CEOs tend to use one of five leadership styles: directive, participative, empowering, charismatic, or... View Details
Keywords: by D. Quinn Mills
  • 27 Sep 2018
  • Research & Ideas

Religion in the Workplace: What Managers Need to Know

communicated so people on the front line don’t have to decide how to work through these issues and make things up in the moment.” Muslim headscarf meets retailer’s dress code Sporting goods retailer Abercrombie & Fitch, founded in... View Details
Keywords: by Dina Gerdeman; Food & Beverage; Apparel & Accessories
  • 01 Dec 2023
  • News

The Imposter Among Us

Edited by Jen McFarland Flint; Illustrations by Peter Arkle It was their rst day at Harvard and like the rest of his cohort, Edgar Wallner (PMD 22, 1971) will never forget meeting Robert Gaines-Cooper. Frankly, it would have been difficult to miss the Englishman, who... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • 08 Sep 2022
  • Book

Gen Xers and Millennials, It’s Time To Lead. Are You Ready?

Bill George boasts long and successful executive stints at Honeywell, Litton Industries, and Medtronic—plus, he coined the term “authentic leadership.” Now, he says he and his fellow Baby Boomers need to pass the torch to a new generation of leaders who can learn to... View Details
Keywords: by Lane Lambert
  • July 2000
  • Case

Dawn Riley at America True (C1)

By: Linda A. Hill and Kristin Doughty
This version of the (C) case can be taught independently of the (A) and (B) cases. Dawn Riley, CEO/Captain of America True, the first coed syndicate to race for the America's Cup, is based in Auckland, New Zealand, where racing will begin in six weeks. Riley has built... View Details
Keywords: Management Style; Leadership; Groups and Teams; Decision Making; Organizational Culture; Problems and Challenges; Gender; Management Teams; Sports; Business Startups; New Zealand; North and Central America
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  • 01 Sep 2023
  • News

That Was Then, This Is Now

daughters and nieces, and a wonderful community in Boston. Through long days and short years I have relied on a default to joy as I learn from mistakes: e.g., a concussion and three broken ribs taught me to respect the conditions while... View Details
Keywords: Photographed by Tony Deifell (MBA 2002); edited by Julia Hanna. Above: Heidi Brooks, photographed in 2003 and 2023.; life experience; family; leadership
  • March 1991 (Revised July 1993)
  • Case

Kyocera Corp.

By: John P. Kotter
Examines the three factors critical to this company's remarkable success in the high tech field. The first factor is the founder, Dr. Inamori's powerful leadership. The second is the strong corporate culture or philosophy of the firm. The third element in Kyocera's... View Details
Keywords: Customer Relationship Management; Information Infrastructure; Leadership Style; Management Systems; Management Style; Organizational Culture; Practice; Profit; Planning; Technology Industry; Electronics Industry
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    Thomas R. Eisenmann

    Thomas R. Eisenmann is the Howard H. Stevenson Professor of Business Administration at the Harvard Business School; Peter O. Crisp Faculty Chair, Harvard Innovation Labs; and Unit Head of the HBS Entrepreneurial... View Details

    Keywords: communications; communications; communications; communications; communications; communications; communications; communications; communications; communications; communications; communications; communications; communications; communications; communications; communications; communications; communications; communications; communications; communications; communications; communications
    • Web

    Topics - HBS Working Knowledge

    Model (23) Business Offices (4) Business Plan (2) Business Processes (4) Business Startups (39) Business Strategy (31) Business Units (1) Business Ventures (153) Business and Community Relations (8) Business and Government Relations (44)... View Details
    • 24 Mar 2023
    • Blog Post

    Answering Your Questions About the 2+2 Program

    to handle the academic rigor of our MBA program. Why do I need work experience before enrolling? The case method style of learning used by our MBA program relies on exchanging perspectives. Our MBA students draw on their individual... View Details
    • June 2020 (Revised October 2020)
    • Case

    What Went Wrong with Boeing's 737 Max?

    By: William W. George and Amram Migdal
    This case describes the development of the Boeing 737 Max airplane model and the events leading up to two tragic plane crashes, in which a total of 346 people died: the crash of Lion Air flight 610 on October 29, 2018, in Indonesia, and the crash of Ethiopian Airlines... View Details
    Keywords: Communication; Communication Intention and Meaning; Communication Strategy; Forms of Communication; Announcements; Decision Making; Decision Choices and Conditions; Judgments; Ethics; Moral Sensibility; Values and Beliefs; Globalization; Global Strategy; Governance; Corporate Accountability; Governance Controls; Human Resources; Resignation and Termination; Leadership; Leadership Style; Management; Business or Company Management; Crisis Management; Management Practices and Processes; Management Skills; Management Style; Management Systems; Risk Management; Time Management; Markets; Demand and Consumers; Digital Platforms; Supply and Industry; Duopoly and Oligopoly; Industry Structures; Operations; Product Development; Organizations; Organizational Change and Adaptation; Organizational Culture; Outcome or Result; Failure; Success; Planning; Strategic Planning; Problems and Challenges; Relationships; Business and Community Relations; Business and Government Relations; Business and Stakeholder Relations; Risk and Uncertainty; Safety; Strategy; Transportation; Air Transportation; Aerospace Industry; Air Transportation Industry; Africa; Ethiopia; Asia; Indonesia; North and Central America; United States; Seattle; Chicago
    Related
    • 08 Aug 2022
    • HBS Case

    Building an 'ARMY' of Fans: Marketing Lessons from K-Pop Sensation BTS

    itself improbably shattering records held by Justin Bieber and The Jackson 5, and amassing 100 million fans. In 2019, BTS joined The Beatles and The Monkees as the third band in 50 years with three albums at the top of the Billboard 200 chart in the same year. "They... View Details
    Keywords: by Shalene Gupta; Media & Broadcasting; Music
    • Article

    Moral Dilemmas and Trust in Leaders during a Global Health Crisis

    By: Jim A. C. Everett, Clara Colombatto, Edmond Awad, Paulo Boggio, Björn Bos, William J. Brady, Megha Chawla, Vladimir Chituc, Dongil Chung, Moritz A. Drupp, Shristi Goel, Brit Grosskopf, Frederik Hjorth, Alissa Ji, Caleb Kealoha, Judy S. Kim, Yangfei Lin, Yina Ma, Michel André Maréchal, Federico Mancinelli, Christoph Mathys, Asmus L. Olsen, Graeme Pearce, Annayah M. B. Prosser, Niv Reggev, Nicholas Sabin, Julien Senn, Yeon Soon Shin, Walter Sinnott-Armstrong, Hallgeir Sjåstad, Madelijn Strick, Sunhae Sul, Lars Tummers, Monique Turner, Hongbo Yu, Yoonseo Zoh and Molly J. Crockett
    Trust in leaders is central to citizen compliance with public policies. One potential determinant of trust is how leaders resolve conflicts between utilitarian and non-utilitarian ethical principles in moral dilemmas. Past research suggests that utilitarian responses... View Details
    Keywords: COVID-19 Pandemic; Impartial Beneficence; Utilitarian Responses; Trust; Ethics; Public Opinion; Leadership Style
    Related
    • 12 May 2021
    • Book

    The Hard Truth About Being a CEO

    player, but that he tailored his style of communication to the needs of each. Despite the variation in styles, his goal was to hear what each player needed and adjust his coaching accordingly. Russell said... View Details
    Keywords: by Michael Blanding
    • 25 Nov 2019
    • Research & Ideas

    When Your Passion Works Against You

    change the world for the better,” he said. Jobs’ passion and his ability to communicate it saved the company. Business leaders like Jobs who express passion in the workplace can reap big benefits, earning enough admiration and support... View Details
    Keywords: by Dina Gerdeman