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- All HBS Web (565)
- Faculty Publications (66)
- 05 Feb 2024
- Research & Ideas
The Middle Manager of the Future: More Coaching, Less Commanding
manager may have to reassess plans for career advancement, Zhang says, as organizational titles and job descriptions begin to reflect the changed landscape. As a result, managers may have to look for new positions more externally than internally. “It’s now much more... View Details
Keywords: by Ben Rand
- January 2010 (Revised August 2010)
- Background Note
Advanced Leadership Note: An Institutional Perspective and Framework for Managing and Leading
By: Rosabeth M. Kanter and Rakesh Khurana
Large-scale societal issues increasingly appear on the agenda of business leaders, including poverty, health, education, business-government relations, and the degradation of the environment. These problems are not entirely new, but the forces of globalization and the... View Details
Keywords: Change Management; Framework; Global Range; Leadership; Business and Stakeholder Relations; Social Enterprise; Social Issues; Complexity
Kanter, Rosabeth M., and Rakesh Khurana. "Advanced Leadership Note: An Institutional Perspective and Framework for Managing and Leading." Harvard Business School Background Note 410-076, January 2010. (Revised August 2010.)
- 06 Nov 2023
- Research & Ideas
Did You Hear What I Said? How to Listen Better
It’s a common experience in the workplace: You leave a meeting feeling good about the discussion and believe everyone is on the same page. “Then you meet with someone two days later, and you realize they’re not on the same page at all,”... View Details
Keywords: by Michael Blanding
- October 2020
- Article
What Goes Down When Advice Goes Up: Younger Advisers Underestimate Their Impact
By: Ting Zhang and Michael S. North
Common wisdom suggests that older is wiser. Consequently, people rarely give advice to older individuals—even when they are relatively more expert—leading to missed learning opportunities. Across six studies (N=3,445), we explore the psychology of advisers when they... View Details
Zhang, Ting, and Michael S. North. "What Goes Down When Advice Goes Up: Younger Advisers Underestimate Their Impact." Personality and Social Psychology Bulletin 46, no. 10 (October 2020): 1444–1460.
- September 2018
- Article
Rumors and Refugees: How Government-Created Information Vacuums Undermine Effective Crisis Management
By: Melissa Carlson, Laura Jakli and Katerina Linos
Although more than 800,000 displaced people arrived in Greece by sea in 2015, fewer than 5 percent applied for asylum in this first country of arrival. Instead, they either traveled northward informally or remained in Greece in legal limbo. The resultant chaotic... View Details
Keywords: Refugees; Governance Compliance; Knowledge Dissemination; Policy; Crisis Management; Communication; Greece
Carlson, Melissa, Laura Jakli, and Katerina Linos. "Rumors and Refugees: How Government-Created Information Vacuums Undermine Effective Crisis Management." International Studies Quarterly 62, no. 3 (September 2018): 671–685.
- 06 May 2024
- Research & Ideas
The Critical Minutes After a Virtual Meeting That Can Build Up or Tear Down Teams
understand what makes high-performing global teams tick. Working with a high-tech company headquartered in the US, the researchers studied two pairs of teams considered stars within the company. Both global teams had a lot in common in... View Details
Keywords: by Michael Blanding
- 05 Sep 2006
- First Look
First Look: September 5, 2006
decide whether to compete on the ability to use customer information for pricing or whether even larger rewards could be found in leveraging the connection to the GM family. However, although jointly selling auto insurance and cars is View Details
Keywords: Sean Silverthorne
- 18 Apr 2022
- HBS Case
Dick’s Sporting Goods Followed Its Conscience on Guns—and It Paid Off
move, built consensus, and communicated effectively, Riedel says. The company undoubtedly benefited from the fact that Stack controlled nearly two-thirds of the company’s common share votes and had the personal authority to take a moral... View Details
Keywords: by Jay Fitzgerald
- 16 Feb 2024
- Research & Ideas
Is Your Workplace Biased Against Introverts?
conducted five studies to explore differences in how extroverts and introverts express, perceive, and experience passion on the job. To extract data from subjective expressions of passion, the team created a novel “passion experiences and behaviors scale,” which... View Details
Keywords: by Ben Rand
- 11 Dec 2007
- First Look
First Look: December 11, 2007
Publication:Northampton, Mass.: Edward Elgar, Inc., 2007 Abstract This set of insightful papers demonstrates the importance of historical perspectives in the study of entrepreneurship. By exploring the role of entrepreneurship in the history of global capitalism, these... View Details
Keywords: Martha Lagace
- April 2023
- Article
Inattentive Inference
By: Thomas Graeber
This paper studies how people infer a state of the world from information structures that include additional, payoff-irrelevant states. For example, learning from a customer review about a product’s quality requires accounting for the reviewer’s otherwise irrelevant... View Details
Graeber, Thomas. "Inattentive Inference." Journal of the European Economic Association 21, no. 2 (April 2023): 560–592.
- 18 Mar 2008
- First Look
First Look: March 18, 2008
returns are more positive for acquisitions in which both the target and the acquirer are financed by the same venture capital firm. Similarly, we find that having a common investor increases both the likelihood that a transaction will be... View Details
Keywords: Martha Lagace
- 25 Jan 2024
- Research & Ideas
Being a Team Player: Why College Athletes Succeed in Business
applies across almost all sports, not just those associated with prep schools, such as rowing, squash, lacrosse, and equestrian. Using sports popular among the affluent as a proxy for wealth, the researchers found those players tend to slightly outperform athletes from... View Details
Keywords: by Rachel Layne
- 26 Mar 2024
- Research & Ideas
How Humans Outshine AI in Adapting to Change
the (Proverbial) Fireworks Can Autonomous Vehicles Drive with Common Sense? Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Designer's note: Image created uses elements from... View Details
- 12 Feb 2008
- First Look
First Look: February 12, 2007
are witnessing the dawn of a new model of corporate power: The coordination of actions and decisions on the front lines now appears to stem from widely shared values and a sturdy platform of common processes and technology, not from... View Details
Keywords: Martha Lagace
- 17 Aug 2020
- Research & Ideas
What the Stockdale Paradox Tells Us About Crisis Leadership
What is the Stockdale Paradox? Stockdale was a prisoner of war in Vietnam for seven-and-a-half years. Before meeting with the legendary soldier and statesman, Collins read Stockdale’s memoir and found its grim details hard to bear, despite his View Details
Keywords: by Boris Groysberg and Robin Abrahams
- 22 Jul 2008
- First Look
First Look: July 22, 2008
Improving Infant Mortality Rates: The Impact of Front-line Staff Collaboration on Neonatal Care (revised) Authors:Ingrid M. Nembhard, Anita L. Tucker, Richard M.J. Bohmer, Jeffrey D. Horbar, and Joseph H. Carpenter Abstract Front-line staff possess immense functional... View Details
Keywords: Martha Lagace
- 17 Dec 2012
- Research & Ideas
Teaming in the Twenty-First Century
collaboration are essential, but they happen in fluid arrangements, rather than in static teams. Read the Book Excerpt In her new book, Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy, Edmondson says that... View Details
Keywords: by Maggie Starvish
- Research Summary
Current working papers
Organizational restructuring: the influence of formal and informal structure on tie formation. This paper considers how changes in formal structure and a key element of informal structure – the embeddedness of employee... View Details
- 17 Mar 2008
- Research & Ideas
The Lessons of Business History: A Handbook
research accessible to nonspecialists. Academics have a growing tendency to pursue ever-narrower research agendas and to talk primarily to their own discipline, resulting in a chronic problem of knowledge existing in silos and different... View Details
Keywords: by Sean Silverthorne