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  • All HBS Web  (1,019)
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  • 25 Apr 2012
  • Research & Ideas

The Importance of Teaming

influential perspective, well-designed teams are those with clear goals, well-designed tasks that are conducive to teamwork, team members with the right skills and experiences for the task, adequate resources, and access to coaching and... View Details
Keywords: Re: Amy C. Edmondson
  • 12 May 2021
  • Book

The Hard Truth About Being a CEO

in NBA history when he played for the Boston Celtics, and his coach was the legendary Red Auerbach. In an interview with Russell, he talked about his coach and how he never really “played” for Red, since... View Details
Keywords: by Michael Blanding
  • June 2021
  • Case

HelloSelf: Launch

By: John R. Wells and Benjamin Weinstock
In April 2021, Charles Wells, founder and CEO of HelloSelf was reflecting on the company’s progress since it launched two years earlier. HelloSelf’s goal was to help the mentally ill recover and those who were mentally fit to stay well and feel even better. To do this,... View Details
Keywords: Mental Health; Health Care and Treatment; Internet and the Web; Growth and Development Strategy; Great Britain
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Wells, John R., and Benjamin Weinstock. "HelloSelf: Launch." Harvard Business School Case 721-432, June 2021.
  • 14 Feb 2022
  • Research & Ideas

Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age

unexpected sources. Delivering a message that resonates with diverse stakeholders is a skill many roundtable participants acknowledged they have yet to master. Some have hired coaches to evaluate their digital presence and teach them to... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards; Technology
  • 07 Dec 2021
  • Op-Ed

Want to Build Better Leaders? Focus on Mindset, Skills, Knowledge

about the thinking that informs their decision-making. This work will ultimately lay the foundation for both leader and organizational growth. Hise O. Gibson is a senior lecturer in the Technology and Operations Management Unit at Harvard Business School. Shawnette... View Details
Keywords: by Hise Gibson and Shawnette Rochelle
  • 10 May 2021
  • Research & Ideas

Who Has Potential? For Many White Men, It’s Often Other White Men

the mindset that all employees have the potential to grow their talents while making sure that opportunities for that growth are distributed fairly, Ely says. In these cultures, white women and people of color would get an equal shot at plum assignments, for example,... View Details
Keywords: by Dina Gerdeman
  • 30 Sep 2019
  • Book

6 Steps to Building a Better Workplace for Black Employees

managers should coach their workers, provide regular feedback, and champion them, showing them they have their backs as they learn and even make mistakes. “With an underrepresented group, you need to have managers in your corner who are... View Details
Keywords: by Dina Gerdeman
  • 22 Jun 2022
  • Book

Four Elements for Finding the Right Career Path

argues Timothy Butler, senior fellow and faculty advisor to Career and Professional Development Programs at Harvard Business School. His research focuses on career decision making. "It is more of a reflection, looking back over my 40 years of working as a psychologist... View Details
Keywords: by Dina Gerdeman
  • 04 May 2021
  • Book

Best Buy: How Human Connection Saved a Failing Retailer

rather than scripting what to do; Instituting one-on-one coaching to give employees individual training and feedback; and Creating a growth mindset to continue to improve. “That’s the recipe,” says Joly, who reinforces it throughout the... View Details
Keywords: by Michael Blanding; Retail
  • 08 Oct 2020
  • Research & Ideas

Keep Your Weary Workers Engaged and Motivated

when necessary. In the words of CEO coach Sabina Nawaz, “Small and frequent performance guidance circumvents major corrections down the road and allows everyone to stay in sync despite distance and daily change.” Bond/Belong On the... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 27 Jul 2020
  • Book

Reflection: The Pause That Brings Peace and Productivity

responsibilities? Four years ago, I set out to answer that question. I interviewed more than one hundred managers. They ranged from supervisors to CEOs and came from fifteen countries. Most worked in businesses, but the group also included a police chief, heads of... View Details
Keywords: by Dina Gerdeman
  • 22 Apr 2019
  • Research & Ideas

Why Salespeople Struggle at Leading

important, but the research tells us that good coaching and performance reviews actually have a bigger impact on performance, and this is a tangible skill that managers can be taught.” In working with high-performing salespeople, managers... View Details
Keywords: by Dina Gerdeman
  • 21 Aug 2000
  • Research & Ideas

Inside the OR: Disrupted Routines and New Technologies

foster the proactive team coaching behavior that we observed in many of the successful adopters. "The kind of teamwork members of the cardiac surgery community understand well is one in which every member's job is important to the... View Details
Keywords: by Hilah Geer
  • 17 Sep 2018
  • Research & Ideas

Welcome to Retirement. Who Am I Now?

friends and relatives or start small businesses as a new source of fulfillment. One woman who had been mentoring junior workers at her old firm volunteered her coaching services through a community organization. Putting a material stake... View Details
Keywords: by Dina Gerdeman; Entertainment & Recreation
  • 14 Jun 2021
  • Op-Ed

When Your Nerves Get the Best of You, Change the Narrative

is to recall, and steer into, what we’re good at. Think of how coaches work with professional athletes: They might do some work on “weaknesses,” but mostly they are building on areas of tremendous skill. In the same way, when we turn our... View Details
Keywords: by Francesca Gino
  • 09 Jul 2020
  • Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

ensure continued progress. Shifting leadership style from commanding to coaching is another agile leadership tool. Leaders use two-way communication methods and positive language, focusing not on what can’t be done but on how we can get... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 19 Oct 2022
  • Op-Ed

Cofounder Courtship: How to Find the Right Mate—for Your Startup

take this choice lightly. Consider getting a coach early on who specializes in working with cofounders who also have personal history together. I guarantee you will not be able to put your personal stuff in a box outside your business.... View Details
Keywords: by Julia Austin
  • 10 Jan 2023
  • Op-Ed

Time to Move On? Career Advice for Entrepreneurs Preparing for the Next Stage

journaling where they write their responses to the prompts below and then we discuss them together. Whether or not you have a coach with whom to process your answers to these prompts, you should find journaling your responses to be a... View Details
Keywords: by Julia Austin
  • 18 Jul 2011
  • Research & Ideas

Looking in the Mirror: Questions Every Leader Must Ask

Kaplan says. "Once you have a better matching of your time with priorities, you'll want to encourage your direct reports to do the same." Do You Coach And Also Solicit Feedback From Your Key Subordinates? Most good leaders... View Details
Keywords: by Carmen Nobel
  • 12 Aug 2019
  • Research & Ideas

How Scale Changes a Manager's Responsibilities

first time. Get help—don’t try to figure it out yourself. You will spend more working hours than you ever imagined learning how to navigate people things while running your business, fundraising, etc. Hire a coach or find friends with... View Details
Keywords: by Julia Austin
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