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Publications

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  • All HBS Web  (244)
    • News  (21)
    • Research  (172)
    • Multimedia  (4)
  • Faculty Publications  (85)

Show Results For

  • All HBS Web  (244)
    • News  (21)
    • Research  (172)
    • Multimedia  (4)
  • Faculty Publications  (85)
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  • 17 Sep 2013
  • First Look

First Look: September 17

experiential quality demonstrate better clinical outcomes as measured by length of stay and readmissions, but have worse performance with regard to cost efficiency. This may result in hospitals inability to... View Details
Keywords: Sean Silverthorne
  • 23 Nov 2009
  • Research & Ideas

Management’s Role in Reforming Health Care

for-profit institution. In terms of health-care delivery, the absence of a profit motive doesn't mean that people should tolerate poorly designed processes and systems—especially when organizational performance is a necessary component of realizing the absolute best... View Details
Keywords: by Martha Lagace; Health
  • 11 Jul 2017
  • First Look

First Look at New Ideas and Research, July 11

patients with laryngeal cleft seen between 2008 and 2013 at the Massachusetts Eye and Ear Infirmary Pediatric Aerodigestive Center. Retrospective chart review was performed to identify clinic utilization by patients as well as patient... View Details
Keywords: Sean Silverthorne
  • 03 Oct 2017
  • First Look

First Look at Research and Ideas, October 3, 2017

increase medical business skills and raise clinical performance. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=53281 Tournament Incentive Plans Incorporating Objective and Subjective Criteria: Implications for a... View Details
Keywords: by Sean Silverthorne
  • 28 Apr 2009
  • First Look

First Look: April 28, 2009

  Working PapersNo Harm, No Foul: The Outcome Bias in Ethical Judgments (revised) Authors:Francesca Gino, Don A. Moore, and Max H. Bazerman Abstract We present six studies demonstrating that outcome... View Details
Keywords: Martha Lagace
  • 31 Jul 2018
  • First Look

New Research and Ideas, July 31, 2018

diversity of motivations for advice giving, it extends the set of advice-exchange outcomes to be considered beyond those previously emphasized. Second, it highlights previously unexplored aspects of the advisor role that are likely to... View Details
Keywords: Dina Gerdeman
  • 12 Aug 2008
  • First Look

First Look: August 12, 2008

accurately reflect the demographic diversity of the U.S. population. Yet, most research on diversity in organizations has focused on the outcomes associated with workforce diversity and not on the processes that can enhance diversity in... View Details
Keywords: Sean Silverthorne
  • 05 Nov 2013
  • First Look

First Look: November 5

role of firms as facilitators of globalization during the nineteenth century and more recently and as preservers of it when governments sought to close it down in the interwar years. However the ability of firms to shape the world was always constrained, especially by... View Details
Keywords: Sean Silverthorne
  • 27 Mar 2012
  • First Look

First Look: March 27

Empirically, we find that an author's connection to the media outlet is related to the outcome of the review decision. When a book's author also writes for a media outlet, that outlet is 25% more likely to review the book relative to... View Details
Keywords: Carmen Nobel
  • 04 Feb 2014
  • First Look

First Look: February 4

choices to optimally guide the other choices." This definition captures the idea of strategy as the core of an intended course of action that is potentially flexible and adaptive. It coincides with the equilibrium outcome of a... View Details
Keywords: Sean Silverthlorne
  • 12 Dec 2017
  • First Look

New Research and Ideas, December 12, 2017

contextual features influence the expression of these needs, sustaining or undermining the positive emotional experiences that fuel work engagement. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53578 December 2017 Mayo View Details
Keywords: Sean Silverthorne
  • 16 Aug 2016
  • First Look

August 16, 2016

has been substantial growth in the number of physicians pursuing Master of Business Administration (MBA) degrees over the past decade, but there is continuing debate over the utility of these programs and the career outcomes of their... View Details
Keywords: Sean Silverthorne
  • 13 Aug 2024
  • Op-Ed

Can AI Save Physicians from Burnout?

hampering productivity and significantly impacting physician well-being. In the United States, physicians spend between 34 and 55 percent of their workday compiling clinical documentation and reviewing EMRs. While some of this contributes... View Details
Keywords: by Susanna Gallani, Lidia Moura, and Katie Sonnefeldt; Health
  • 01 Mar 2017
  • Research & Ideas

A Good Thing Happens When Doctors Start Talking to Their Patients

the post-recovery stay in the hospital. This enabled the hospitals to discharge almost all of their patients to inexpensive home health recovery rather than to very costly skilled nursing facilities. And the outcomes were generally better... View Details
Keywords: by Michael Blanding; Health
  • 16 Jul 2008
  • Op-Ed

What Should Employers Do about Health Care?

must expect health plans to direct patients to excellent providers, not those provider networks that offer the biggest discounts.” What to do? The most important single change necessary is for employers to think about health care in terms of value, not cost. Value is... View Details
Keywords: by Michael E. Porter, Elizabeth O. Teisberg & Scott Wallace; Health
  • 28 Jun 2010
  • HBS Case

Cincinnati Children’s Hospital Medical Center

hospital staff tackled the situation head-on, finding that the data galvanized families rather than angering them. The clinic went on to change its processes and communications based on input from seventeen patient-parent team members.... View Details
Keywords: by Julia Hanna; Health
  • 29 Sep 2015
  • First Look

September 29, 2015

Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=49708 Published first online September 16, 2015 Journal of the American Medical Informatics Association Incorporating Longitudinal Pediatric Patient-centered Outcome... View Details
Keywords: Sean Silverthorne
  • 01 Apr 2015
  • Research & Ideas

The Slow, Steady Battle to Fix Cancer Care

the biggest medical insurer in the United States; one of the top-ranked hospitals in the world; and a multiyear research project at HBS that aims to repair the American health-care system. In billing for services, value-based health care prioritizes patient View Details
Keywords: by Carmen Nobel; Health
  • 10 Oct 2017
  • First Look

First Look at New Research and Ideas, October 10, 2017

groups across industries. The most common KPIs are closed deals and salesperson performance against quota, which, on average, firms measure monthly. But a closed deal is an outcome and lagging indicator. This article discusses how some... View Details
Keywords: Sean Silverthorne
  • 05 Jun 2006
  • Research & Ideas

Using Competition to Reform Healthcare

performance. Note that in academic medical centers, laboratory research and teaching should also be treated as separate businesses from patient care in most cases, rather than co-mingled as they are today. Clinical View Details
Keywords: by Michael E. Porter; Health
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