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- 21 Apr 2021
- Research & Ideas
The Pandemic Conversations That Leaders Need to Have Now
latter had bosses who drafted them to help clean up the mess. Despite the stress, working closely with one’s boss and colleagues on the response was more containing and informative. It reassured those who did it about the company’s... View Details
- 04 Nov 2013
- Research & Ideas
The Real Cost of Bribery
headaches it causes. Rather, bribery's most significant impact is its negative effect on employee morale. Initiation, Detection, And Response Serafeim aimed to find out how bribery affected a firm's operations across four dimensions of... View Details
Keywords: by Carmen Nobel
- 20 Oct 2003
- Research & Ideas
Gaps in the Historical Record: Development of the Electronics Industry
Westinghouse, and AT&T), and Telefunken (a joint venture of the two European leaders, Siemens and AEG). After World War II knocked out Telefunken, RCA took the lead in commercializing television worldwide. It was then solely View Details
- 04 Jun 2018
- What Do You Think?
Are There Conditions Under Which Directors Should Consider Hiring a CEO Fired Elsewhere for Inappropriate Behavior?
that forces us to consider a follow-on question. When #METOO asked her boss to help her avoid a client who had raped someone from another organization, instead of helping her, the boss began behaving inappropriately toward her. Rejecting... View Details
Keywords: by James Heskett
- 06 Jun 2012
- What Do You Think?
Is Something Wrong with the Way We Work?
created by customers and clients and their increasing expectations that we be available day and night. Even more can be laid at the feet of leadership. But ultimately the primary culprit is us. That's my sense of the comments concerning... View Details
- 14 Apr 2009
- First Look
First Look: April 14, 2009
and provides insights into the attitudes, skills, and subject matter expertise necessary to be successful in this role. Insights into how Everson does this job are provided by both PwC and client personnel. As is often the case, Everson... View Details
Keywords: Martha Lagace
- 25 Sep 2012
- First Look
First Look: September 25
Publications Producing Prosperity: Why America Needs a Manufacturing Renaissance Author: Gary P. Pisano Publication: Harvard Business Review Press, in press. (due October 2012) Abstract For years-even decades-in response to intensifying... View Details
Keywords: Sean Silverthorne
- 05 Oct 2009
- Research & Ideas
The Vanguard Corporation
customers even though they screened out clients with environmentaly shaky projects. So despite having stringent standards for potential borrowers to meet, and stringent standards for employees, Banco Real has flourished. Its competitors... View Details
Keywords: by Sean Silverthorne
- 03 Mar 2003
- What Do You Think?
Are Conditions Right for the Next Accounting Scandal?
Summing Up Responses to this month's column lead one to conclude that we can expect that more major accounting scandals are in our future. Causes, according to these thoughtful comments, range from the consolidation of the major global... View Details
- 07 Dec 2016
- HBS Case
Why Millennials Flock to Fintech for Personal Investing
into an underserved market by allowing clients to invest as little as $5,000. Wealthfront doesn’t even charge a fee for assets of less than $10,000—and even after that charges a 0.25 percent fee, as opposed to fees of 2 to 3 percent by... View Details
- 02 Feb 2010
- First Look
First Look: Feb. 2
adopt third-degree price discrimination based on the income of different consumer classes while foreswearing third-degree price discrimination based on differences in the elasticity of demand. It can also explain why prices seem to be more View Details
Keywords: Martha Lagace
- 02 Sep 2008
- First Look
First Look: September 3, 2008
http://papers.nber.org/papers/w14222 Cases & Course MaterialsCognizant Technology Solutions Harvard Business School Case 408-099 In the highly competitive information technology outsourcing industry, Cognizant Technology Solutions has developed a strategy to... View Details
Keywords: Sean Silverthorne
- 02 Apr 2019
- Research Event
Women Pay a Higher Career Price in Today's Always-On Work Culture
firm but by most companies today. Yes, women were struggling to be fully present at home and work, but so were men. An always-on culture and gender-role expectations were to blame, not motherhood. And men were mourning the loss of their family time to View Details
- 01 Apr 2008
- First Look
First Look: April 1, 2008
their attendant risk. The case then describes the pain inflicted by raising foreclosures, as well as the financial market ramifications of the rise in mortgage delinquencies. It also chronicles the response of the U.S. and European... View Details
Keywords: Martha Lagace
- 21 Jan 2013
- Research & Ideas
Altruistic Capital: Harnessing Your Employees’ Intrinsic Goodwill
for three key reasons: One, they tend to have unusually familiar relationships with their clients, whom they see repeatedly throughout the year. Two, a client sitting still for a haircut is a captive audience. Three, while there is a... View Details
Keywords: by Carmen Nobel
- 30 Sep 2014
- First Look
First Look: September 30
relative to the world at large. Download working paper: http://ssrn.com/abstract=2498737 Cases & Course Materials Harvard Business School Case 814-123 Making Progress at IDEO This case focuses on different types of client... View Details
Keywords: Sean Silverthorne
- 27 Sep 2011
- First Look
First Look: September 27
scrutinizing the behavior of customers, suppliers, and competitors to identify new ways of doing things; (4) Experimenting: constructing interactive experiences and provoking unorthodox responses to see what insights emerge; and (5)... View Details
Keywords: Sean Silverthorne
- 13 Jul 2010
- First Look
First Look: July 13
infrastructure ITG had constructed to support clients with customized software tools and technical support had grown well beyond sustainable levels. With his management team, Gasser had developed a two-part View Details
Keywords: Martha Lagace
- 05 Mar 2001
- What Do You Think?
Fine Coupling: Can Human Resource Management Learn from Supply Chain Management?
To some degree, this has exacerbated the challenge to those responsible for staffing these activities by creating more frequent peaks and valleys in demands for talent. Are there lessons for human resource management in what is being done... View Details
Keywords: by James Heskett
- 17 Apr 2013
- Research Event
Conference Challenges Gender Conventions
two-year MBA program. Glick's presentation focused on benevolent sexism. Unlike hostile sexism, which is an overt response to a perceived threat to male power, Glick said that benevolent sexism's reinforcement of the male-as-caretaker... View Details
Keywords: by Maggie Starvish