Publications

February 2000 (Revised January 2008)
Case

Merrill Lynch: Integrated Choice

By: V. Kasturi Rangan and Marie Bell

Merrill Lynch, a full-service brokerage firm with $1.5 trillion in client assets, is under attack from both discount and electronic brokerage firms. It responds with Integrated Choice, a suite of products designed to capture clients from the do-it-yourself investor who... View Details

Keywords: Distribution Channels; Marketing Strategy; Product Launch; Organizational Change and Adaptation; Risk and Uncertainty; Financial Services Industry

July 1997
Article

Choice in Computer-Mediated Environments

By: John A. Deighton

Keywords: Information Technology; Decision Choices and Conditions

April 1977
Background Note

Choice of Debt Securities: Maturity and Call Provisions

By: Jay O. Light

Keywords: Financial Instruments

February 2014 (Revised June 2014)
Background Note

The Information Superhighway Meets the Highway: Technology and Mobility Trends and Opportunities

By: Rosabeth Moss Kanter and Kevin Rosier

Technological innovation is considered a competitive strength for America, but the nation does not score as high in deploying its technology. U.S. transportation systems are in need of repair and renewal, and the sector is at the cusp of a technological revolution. The... View Details

Keywords: Technology; Information Technology; Infrastructure; Transportation; Information Infrastructure

February 2018 (Revised December 2019)
Case

Rise of the Drones: Identified Technologies

By: Andy Wu and George Gonzalez

The founder and CEO of Identified Technologies, a Pittsburgh-based drone software and services company, faces a dilemma when San Francisco–based DroneDeploy begins to disrupt the industry with its drone software platform. Identified Technologies needs to consider... View Details

Keywords: Applications and Software; Digital Platforms; Disruption; Network Effects; Computer Industry; Web Services Industry; Pittsburgh; San Francisco

2016
Book

Competing Against Luck: The Story of Innovation and Customer Choice

By: Clayton M. Christensen, Taddy Hall, Karen Dillon and David S. Duncan

The foremost authority on innovation and growth presents a path-breaking book every company needs to transform innovation from a game of chance to one in which they develop products and services that customers want to buy and are willing to purchase at a premium price.... View Details

Keywords: Disruptive Innovation; Consumer Behavior

March 2018
Supplement

McKinsey & Company: Early Career Choices (B)

By: Prithwiraj Choudhury, Carin-Isabel Knoop and Nathaniel Schwalb

The (B) case outlines the choices made by the associates in real life and the consequences of such choices. View Details

Keywords: Early Career Experiences; Career Progression; Experiences; Personal Development and Career; Decisions; Outcome or Result; Consulting Industry

2014
Chapter

The Intensive Margin of Technology Adoption

By: Diego A. Comin

We present a tractable model for analyzing the relationship between economic growth and the intensive and extensive margins of technology adoption. The "extensive" margin refers to the timing of a country's adoption of a new technology; the "intensive" margin refers to... View Details

Keywords: Economic Growth; Microeconomics; Cross-Cultural and Cross-Border Issues; Analytics and Data Science; Growth and Development Strategy; Relationships; Technology Adoption

Read Now

08 Jun 2012
Working Paper Summaries

Location Choices Under Strategic Interactions

Keywords: by Juan Alcacer

12 Jun 2017
Video

The Fusion of Management and Technology

19 Jun 2018
News

When Technology Gets Ahead of Society

10 Nov 2008
Research Event

Social Media Leads the Future of Technology

the Internet, to what extent they can capitalize on these transformations remains an open question. HBS professor David Yoffie moderated the session on "The Technology Revolution and its Implications for the Future," with... View Details

Keywords: by Martha Lagace

1982
Article

Low Involvement Decision Processes: The Importance of Choice Tactics

By: Rohit Deshpandé, Wayne D. Hoyer and Scott Jeffries

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February 2016
Article

Bridging Science and Technology Through Academic-Industry Partnerships

By: Sen Chai and Willy C. Shih

Partnerships that foster the translation of scientific advances emerging from academic research organizations into commercialized products at private firms are a policy tool that has attracted increased interest. This paper examines empirical data from the Danish... View Details

Keywords: Economic Development; Technological Change; Government Policy; Technological Innovation; Research and Development; Information Technology; Policy; Technology Industry; Denmark

May 2001 (Revised May 2002)
Case

Infosys Technologies

By: Ashish Nanda and Thomas J. DeLong

Creating and sustaining a third-world-based technology company to compete globally (i.e. in the first-world) poses many challenges. Such challenges are examined through the genesis and progression of Infosys Technologies Ltd. Key decisions made by Chairman N.R.... View Details

Keywords: Entrepreneurship; Business or Company Management; Management Practices and Processes; Business Strategy; Cross-Cultural and Cross-Border Issues; Global Strategy; Growth and Development Strategy; Planning; Technological Innovation; Emerging Markets; Information Technology Industry

2016
Case

Advanced Leadership Pathways: Mahendra Bapna and Technology Education in India

By: Rosabeth Moss Kanter and Pamela Yatsko

November 2003 (Revised December 2003)
Background Note

Note on School Choice in U.S. Public Education

This note surveys school choice in the United States. School choice characterizes the school assignment of approximately 56% of U.S. school-aged children and, in order of popularity, can be categorized into seven types: residential choice, private schools, intra- and... View Details

Keywords: Education; United States