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  • All HBS Web  (1,583)
    • People  (3)
    • News  (380)
    • Research  (949)
    • Events  (3)
  • Faculty Publications  (332)
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  • June 2016
  • Teaching Note

HubSpot: Lower Churn through Greater CHI

By: Jill Avery, Asis Martinez Jerez and Thomas Steenburgh
HubSpot, a web marketing startup selling inbound marketing software to small- and medium-sized businesses, is under pressure from its venture capital partners to rapidly acquire new customers and to maintain a low level of customer churn. The B2B SaaS company is in the... View Details
Keywords: CRM; Customer Acquisition; Customer Retention; Churn Management; SaaS Business Models; Customer Lifetime Value; Venture Capital; Startup; Software; Monitoring And Control; Marketing; Customer Relationship Management; Marketing Strategy; Accounting; Technology Industry; United States
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Avery, Jill, Asis Martinez Jerez, and Thomas Steenburgh. "HubSpot: Lower Churn through Greater CHI." Harvard Business School Teaching Note 116-051, June 2016.
  • 02 Aug 2016
  • Working Paper Summaries

Financial Regulation in a Quantitative Model of the Modern Banking System

Keywords: by Juliane Begenau and Tim Landvoigt; Banking; Financial Services
  • June 2004
  • Case

TechnoServe and the Tanzanian Specialty Coffee Industry

In 2003, TechnoServe, a U.S.-based, international, nonprofit organization, was deciding how to structure the capital investments required for Tanzanian business groups to acquire coffee bean central pulperies. This case explores the challenges of capital budgeting and... View Details
Keywords: Small Business; Nonprofit Organizations; Cash Flow; Emerging Markets; Financing and Loans; Capital Budgeting; Tanzania
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Hecht, Peter A., and Salim Haji. "TechnoServe and the Tanzanian Specialty Coffee Industry." Harvard Business School Case 204-153, June 2004.
  • 21 Jul 2009
  • Research Event

Business Summit: Managing Human Capital—Global Trends and Challenges

ways, the human capital needed for globalization is lacking. Progress is required in important areas such as elevating more women to leadership positions and having talent strategies that incorporate... View Details
Keywords: Re: David A. Thomas
  • 02 Apr 2014
  • What Do You Think?

Has the Post-Capitalist Economy Finally Arrived?

Summing Up What Will Capitalism Require of Us in the Future? If one were to sum up the ideas in response to this month's column, it could be: Capitalism as we know it is here... View Details
Keywords: by James Heskett; Service
  • January 2001 (Revised April 2004)
  • Case

Term Sheet Negotiations for Trendsetter, Inc.

Describes two aspiring entrepreneurs who have just received offering documents for venture funding (known as term sheets) from two venture capital firms. Neither of the entrepreneurs have experience in raising capital and they are wondering how to compare the two... View Details
Keywords: Venture Capital; Entrepreneurship; Decision Making
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Kuemmerle, Walter, and William J. Coughlin. "Term Sheet Negotiations for Trendsetter, Inc." Harvard Business School Case 801-358, January 2001. (Revised April 2004.)

    The Smart Way to Build Smart Cities

    A truly smart smart city investment requires looking at three dimensions: characteristics of cities, capital requirements for various initiatives, and the decision-making process. I suggest decision makers in these initiatives follow an analytical sequence of... View Details
    • May 1993 (Revised June 1993)
    • Case

    Friendly Cards, Inc.

    By: William E. Fruhan Jr.
    Involves analysis of a major capital investment proposal, an acquisition of another company, an estimate of the funds required for these two possible outlays, and a recommended course of management action. View Details
    Keywords: Mergers and Acquisitions; Capital; Capital Budgeting; Investment
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    Fruhan, William E., Jr. "Friendly Cards, Inc." Harvard Business School Case 293-135, May 1993. (Revised June 1993.)

      Jo Tango

      Jo Tango is the MBA Class of 1962 Senior Lecturer of Business Administration. He helps teach "The Entrepreneurial Manager" (TEM), a required course for all 900 first-year students and of which he... View Details

        Ishita Sen

        Ishita Sen is an assistant professor of business administration in the Finance Unit. She teaches the Finance I course in the MBA required curriculum. Professor Sen’s research focuses on financial intermediation, asset pricing, and insurance markets. In her current... View Details

        • March 1998
        • Case

        Value Creation: Abridged

        By: George P. Baker III, Michael C. Jensen, Karen Wruck and Perry Fagan
        Asks students to value a strategic plan while considering the capital investment required to complete the plan. Cummins Engine is used as an example. View Details
        Keywords: Investment; Strategic Planning; Valuation; Value Creation
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        Baker, George P., III, Michael C. Jensen, Karen Wruck, and Perry Fagan. "Value Creation: Abridged." Harvard Business School Case 898-185, March 1998.
        • 2009
        • Case

        Midland Energy Resources, Inc.: Cost of Capital: Brief Case No. 4129.

        By: Timothy A. Luehrman and Joel L. Heilprin
        The senior vice president of project finance for a global oil and gas company must determine the weighted average cost of capital for the company as a whole and each of its divisions as part of the annual capital budgeting process. The case uses comparable companies to... View Details
        Keywords: Capital Budgeting; Cost of Capital; Energy Industry
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        Luehrman, Timothy A., and Joel L. Heilprin. "Midland Energy Resources, Inc.: Cost of Capital: Brief Case No. 4129." Watertown, MA: Harvard Business Publishing Case, 2009.
        • 03 Jul 2017
        • News

        Coming Home: The Perpetual Itch To Make An Impact… And How To Scratch It

        • August 1990
        • Case

        Legacy Fund, Inc.

        By: Jeffry A. Timmons and James Weber
        Two young HBS graduates propose to create a new venture capital fund in 1989. The case focuses on: 1) evaluation of the venture capital industry; 2) whether there is an opportunity for a new specialized fund; 3) the structuring of risks and rewards in the fund; 4)... View Details
        Keywords: Venture Capital; Product Design; Investment Funds; Financial Services Industry
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        Timmons, Jeffry A., and James Weber. "Legacy Fund, Inc." Harvard Business School Case 291-010, August 1990.
        • 2016
        • Working Paper

        Financial Regulation in a Quantitative Model of the Modern Banking System

        By: Juliane Begenau and Tim Landvoigt
        How does the shadow banking system respond to changes in the capital regulation of commercial banks? This paper builds a quantitative general equilibrium model with commercial banks and shadow banks to study the unintended consequences of capital requirements. A key... View Details
        Keywords: Capital; Commercial Banking
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        Begenau, Juliane, and Tim Landvoigt. "Financial Regulation in a Quantitative Model of the Modern Banking System." Harvard Business School Working Paper, No. 16-140, June 2016. (Revised July 2016.)
        • 2022
        • Working Paper

        The Transformation of Self Employment

        By: Innessa Colaiacovo, Margaret Dalton, Sari Pekkala Kerr and William R. Kerr
        Over the past half-century, while self-employment has consistently accounted for around one in ten of the United States workforce, its composition has changed. Since 1970, industries with high startup capital requirements have declined from 53% of self-employment to... View Details
        Keywords: Self-employment; Startup Investment; Occupational Choice; Financing; Small Business; Entrepreneurship; Business Startups; Financing and Loans
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        Colaiacovo, Innessa, Margaret Dalton, Sari Pekkala Kerr, and William R. Kerr. "The Transformation of Self Employment." Harvard Business School Working Paper, No. 22-051, January 2022.
        • Summer 2020
        • Article

        Venture Capital's Role in Financing Innovation: What We Know and How Much We Still Need to Learn

        By: Josh Lerner and Ramana Nanda
        Venture capital is associated with some of the most high-growth and influential firms in the world. Academics and practitioners have effectively articulated the strengths of the venture model. At the same time, venture capital financing also has real limitations in its... View Details
        Keywords: Innovation; Financing; Venture Capital; Financing and Loans; Technological Innovation
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        Lerner, Josh, and Ramana Nanda. "Venture Capital's Role in Financing Innovation: What We Know and How Much We Still Need to Learn." Journal of Economic Perspectives 34, no. 3 (Summer 2020): 237–261.
        • 13 Sep 2010
        • News

        Basel needs a firm hand and fewer delays

        • Article

        Reaching for Yield in the Bond Market

        By: Bo Becker and Victoria Ivashina
        Reaching for yield—the propensity to buy riskier assets in order to achieve higher yields—is believed to be an important factor contributing to the credit cycle. This paper analyzes this phenomenon in the corporate bond market. Specifically, we show evidence for... View Details
        Keywords: Fixed Income; Reaching For Yield; Financial Intermediation; Insurance Companies; Insurance; Assets; Bonds; Investment Return; Investment Portfolio; Risk Management; Insurance Industry
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        Becker, Bo, and Victoria Ivashina. "Reaching for Yield in the Bond Market." Journal of Finance 70, no. 5 (October 2015): 1863–1902.
        • August 2010
        • Case

        Flash Memory, Inc.

        By: William E. Fruhan and Craig Stephenson
        The CFO of Flash Memory, Inc. prepares the company's investing and financing plans for the next three years. Flash Memory is a small firm that specializes in the design and manufacture of solid state drives (SSDs) and memory modules for the computer and electronics... View Details
        Keywords: Forecasting; Financial Management; Cash Flow; Forecasting and Prediction; Capital Budgeting; Computer Industry; Electronics Industry; United States
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        Fruhan, William E., and Craig Stephenson. "Flash Memory, Inc." Harvard Business School Brief Case 104-230, August 2010.
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