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Publications

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  • All HBS Web  (630)
    • People  (2)
    • News  (160)
    • Research  (348)
  • Faculty Publications  (64)

Show Results For

  • All HBS Web  (630)
    • People  (2)
    • News  (160)
    • Research  (348)
  • Faculty Publications  (64)
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  • 18 Feb 2015
  • First Look

First Look: February 18

state-sanctioned intellectual property (IP) rights are ineffective or costly to enforce, modularity can be used to hide information and thus protect IP. We investigate the impact of modularity on IP protection by formally modeling the threat of expropriation by agents.... View Details
Keywords: Sean Silverthorne
  • 11 Oct 2016
  • First Look

October 11, 2016

directions, browsing the restaurant’s website, and calling the restaurant—by 18%, 9%, and 13%, respectively, and raises the number of reviews by 5%, suggesting that advertising also affects the number of restaurant-goers. All advertising... View Details
Keywords: Sean Silverthorne
  • 15 Dec 2015
  • First Look

December 15, 2015

forthcoming Journal of Marketing Research The Role of (Dis)similarity in (Mis)predicting Others' Preferences By: Barasz, Kate, Tami Kim, and Leslie John Abstract—Consumers readily indicate liking options that appear dissimilar—for... View Details
Keywords: Carmen Nobel
  • 10 Jun 2014
  • First Look

First Look: June 10

  Publications August 2013 pub Cannibalization and Option Value Effects of Secondary Markets: Evidence from the U.S. Concert Industry By: Bennett, Victor Manuel, Robert Seamans, and Feng Zhu Abstract—We examine how reducing search... View Details
Keywords: Sean Silverthorne
  • 16 Apr 2001
  • Research & Ideas

Breaking the Code of Change

Two dramatically different approaches to organizational change are being employed in the world today, according to our observations, research, and experience. We call these Theory E and Theory O of change. Like all managerial action,... View Details
Keywords: by Michael Beer & Nitin Nohria
  • 29 Jan 2018
  • Book

How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster

initial best option for extracting the miners. At that point, no expert considered rescue of the 33 men a reasonable possibility. Nonetheless, within 70 days all of them would be alive and reunited with their families. This outcome was... View Details
Keywords: by Amy C. Edmondson; Mining
  • 16 Jul 2007
  • Research & Ideas

Understanding the ‘Want’ vs. ’Should’ Decision

possess multiple selves with different, competing interests. We call 2 of these metaphorical selves the "want-self" and the "should-self." The want-self is myopic and desires instant gratification. If left to its own... View Details
Keywords: by Sarah Jane Gilbert; Retail; Entertainment & Recreation
  • 10 Nov 2009
  • First Look

First Look: Nov. 10

DeckingerHarvard Business School Case 110-035 This case illustrates a comprehensive valuation of a firm specializing in the "speed dating" niche of the dating/entertainment industry. The founders of HurryDate, a small, privately held firm, are considering... View Details
Keywords: Martha Lagace
  • 30 Mar 2010
  • First Look

First Look: March 30

Business School Case 910-032 Describes Google's history, business model, governance structure, corporate culture, and processes for managing innovation. Reviews Google's recent strategic initiatives and the threats it poses to Yahoo, Microsoft, and others. Asks what... View Details
Keywords: Sean Silverthorne
  • 09 Jul 2020
  • Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

insights to be leveraged. These discussions are then translated into action points. Organizations should ensure internal decision-making processes incorporate conflicting points of view, if necessary designating a devil’s advocate or what the military View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 08 May 2012
  • First Look

First Look: May 8

size of its stores), the decline of mall-based shopping, poor floor-level sales capabilities, lack of appeal to younger consumers, intensifying competition, and an overall dearth of future growth opportunities. This case allows students to assess Lundgren's leadership... View Details
Keywords: Carmen Nobel
  • 08 Sep 2014
  • Research & Ideas

The Strategic Way To Hire a Sales Team

your stars in activities that exhibit both high impact and high variability. That may be prospecting or account management; it may be transaction selling or solution selling; it may be call frequency or managing key channel partners. In... View Details
Keywords: by Carmen Nobel
  • 12 Oct 2011
  • First Look

First Look: October 12

CEO Compensation at GE: A Decade with Jeff Immelt V.G. Narayanan and Lisa BremHarvard Business School Case 112-003 When ISS, a large shareholder advisory group, recommended a "no" vote on Jeff Immelt's award of 2 million stock View Details
Keywords: Sean Silverthorne
  • 03 May 2011
  • First Look

First Look: May 3

proposition. It aims to explore effective curricular and programmatic responses as opportunities for MBA programs to innovate. The paper also aims to call for collective action across the business school field to effectively address these... View Details
Keywords: Sean Silverthorne
  • 12 Dec 2005
  • Research & Ideas

Using the Law to Strategic Advantage

encourage general managers to bring counsel in early in the decision-making cycle; they should not wait until the last minute to fight a fire that has already started or to bless a deal that has already been struck. The available options... View Details
Keywords: by Sean Silverthorne; Legal Services
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

and 8 million employees out of work—three times the job losses seen by any other industry. While some restaurants began reopening in May and June, most featured only takeout, delivery, or outdoor dining options due to local restrictions.... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • 08 Mar 2019
  • Research & Ideas

Seven Negotiation Lessons from Amazon's HQ Disaster in Queens

blocking power. So let’s assume that, with many contenders, Amazon had powerful reasons to choose New York. Comparative advantages presumably ranged from a large and highly educated employee pool to big incentives and to local entertainment View Details
Keywords: by James K. Sebenius; Real Estate; Construction
  • 01 Oct 2012
  • Research & Ideas

Better by the Bundle?

Sales can soar when companies bundle products together into one cheaper package—Happy Meal, anyone? Yet a buyer's affinity for such deals comes with a big caveat, according to new research: These groupings are often successful only if the consumer is given the View Details
Keywords: by Dina Gerdeman
  • 05 Apr 2004
  • Research & Ideas

Six Ways to Build Trust in Negotiations

airlines' paper tickets were called lifts? By failing to understand this industry-specific term, firm X had committed a major gaffe. One innocent question, and the company was suddenly out of the running. Trust is particularly elusive in... View Details
Keywords: by Deepak Malhotra
  • 13 Jun 2017
  • First Look

First Look at New Research and Ideas, June 13

the dynamic effect of sales calls across heterogeneous doctors, we provide guidance on the design of optimal call patterns for route sales. Our analyses reveal that the long-term persistence effect of... View Details
Keywords: Sean Silverthorne
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