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- Faculty Publications (48)
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- All HBS Web (149)
- Faculty Publications (48)
- 16 Apr 2013
- First Look
First Look: April 16
service-line-oriented structure, JLL created two interdependent groups: Accounts and Markets. Accounts housed account managers who served JLL's corporate clients. Markets housed brokers specialized in a... View Details
Keywords: Sean Silverthorne
- 01 Mar 2012
- News
Social Investing Pioneers
renowned venture capital firm he cofounded in 1972. In 2007, he cofounded and became a nonexecutive director of Social Finance, a London-based nonprofit social investment advisory that is pioneering ways to apply market principles to... View Details
- 11 Apr 2000
- Research & Ideas
Financial Services 24/7
sufficient for firms to be operationally effective," continues Crane. "Now strategy is much more customer driven, and a firm's brand is more important than ever." Marketing that brand, in fact, has become so essential that most startups... View Details
Keywords: by Susan Young
- 01 Feb 2000
- News
Financial Services 24/7
so that it was sufficient for firms to be operationally effective," continues Crane. "Now strategy is much more customer driven, and a firm's brand is more important than ever." Marketing that brand, in fact, has become so essential that... View Details
Keywords: Susan Young
- 30 Oct 2007
- First Look
First Look: October 30, 2007
exercise that helps them refine their elevator pitches and better understand several key marketing principles. Leads to an engaging and thought-provoking discussion. Purchase this case:... View Details
Keywords: Sean Silverthorne
- 12 Dec 2017
- First Look
New Research and Ideas, December 12, 2017
growth, while different across regions, are non-linear and asymmetric. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=53596 Brokers and Order Flow Leakage: Evidence from Fire Sales By: Barbon, Andrea, Marco Di... View Details
Keywords: Sean Silverthorne
- 11 Mar 2014
- First Look
First Look: March 11
our sample). August 2013 Marketing Letters To Groupon or Not to Groupon: The Profitability of Deep Discounts By: Edelman, Benjamin, Sonia Jaffe, and Scott Duke Kominers Abstract—We examine the profitability and implications of online... View Details
Keywords: Sean Silverthorne
- 29 May 2018
- First Look
New Research and Ideas, May 29, 2018
policyholders, downstream intermediaries, and other actors thus constitutes a balancing act. The context of this case is an underdeveloped market whose reputation has suffered from broker misconduct. In... View Details
Keywords: Dina Gerdeman
- 05 Feb 2001
- What Do You Think?
Do MBA Programs Face “The Innovator’s Dilemma”?
business. Christensen cites IBM and Merrill Lynch as examples of companies exposed to disruptive technologies. The disruptive technology for IBM is Dell's use of direct marketing and distribution, particularly over the Internet. For View Details
Keywords: by James Heskett
- 23 May 2019
- News
Marla Beck, MBA/MPA 1998
for cosmetics needed to be more customer focused, so in 1999 she launched Bluemercury, a retailer of high-end beauty products. Perhaps the most obvious evidence that Beck’s thoughtful strategy and hard work have disrupted the beauty View Details
Keywords: Susan Young
- 01 Dec 2017
- News
Case Study: The Doctor Deficit
employer and employee, Nomad manages the process, from background checks to malpractice insurance to payroll. It charges health care institutions a 15 percent commission for each hire—a transparency unheard of in a sector in which the employment agency typically serves... View Details
Keywords: April White
- 01 Jun 2022
- News
Vision: Into the Breach
professionals from lawsuits filed by clients and customers (typically related to medical malpractice or errors in provided services). Diversifying its offerings will give At-Bay access to a larger market while further endearing it to the... View Details
Keywords: Alexander Gelfand
- 07 Jan 2013
- Lessons from the Classroom
Culture Changers: Managing High-Impact Entrepreneurs
you need all these people, the seemingly inefficient intermediaries, to actually do that. They are constructing value, making market exchange possible; they are not just brokering the meeting." "If... View Details
- 07 Dec 2016
- HBS Case
Why Millennials Flock to Fintech for Personal Investing
into an underserved market by allowing clients to invest as little as $5,000. Wealthfront doesn’t even charge a fee for assets of less than $10,000—and even after that charges a 0.25 percent fee, as opposed to fees of 2 to 3 percent by... View Details
- 14 Jan 2014
- First Look
First Look: January 14
surveys at one office of the firm. They discovered four keys to building a help-friendly organization that leaders of other organizations could learn and apply to similar effect. Publisher's link: http://hbr.org/2014/01/ideos-culture-of-helping/ar/1 January 2014... View Details
Keywords: Sean Silverthorne
- 01 Jun 1999
- News
Where Main Street Meets Wall Street
years later, both camps benefit enormously from their close ties: the mutual fund is America's investment vehicle of choice, with one in three U.S. households owning a stake in the industry's $5.5 trillion in assets. "By making the capital View Details
Keywords: Garry Emmons
- 17 May 2018
- Blog Post
HBS/HKS Alum Regan Turner on Empowering Veterans
they want to be service-oriented volunteer leaders in their communities. I want to see our programs expand to markets that we are not yet in. And I want to see our efforts help to change the narrative about America’s veterans; that they... View Details
- 12 Feb 2019
- First Look
New Research and Ideas, February 12, 2019
Brokerage and Brokering: An Integrative Review and Organizing Framework for Third Party Influence By: Halevy, Nir, Eliran Halali, and Julian Zlatev Abstract— Brokerage and brokering are pervasive and consequential organizational... View Details
Keywords: Dina Gerdeman
- 30 Jan 2017
- Research & Ideas
Vanguard, Trian And The Problem With 'Passive' Index Funds
“Investors in those funds benefit from that process, as they tend to buy the company at a discount from the market and sell it back later to the market for a premium once the company has been turned around.”... View Details
- 01 Apr 2002
- News
Student Conferences Spark Discussion, Promote Interaction
brokers to talk to Internet customers in real time, cautioned that advances in quality and service should be introduced over time. "It's important to stay on the leading edge with customers without falling off," he concluded. "Technology... View Details