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- All HBS Web
(264)
- News (23)
- Research (216)
- Events (1)
- Multimedia (1)
- Faculty Publications (82)
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- 29 Jun 2010
- First Look
First Look: June 29
superior economic performance. Download the paper: http://www.hbs.edu/research/pdf/10-110.pdf Trade Policy and Firm Boundaries Authors:Laura Alfaro, Paola Conconi, Harald Fadinger, and Andrew F. Newman Abstract We study how trade policy... View Details
Keywords: Martha Lagace
- 23 Oct 2018
- First Look
New Research and Ideas, October 23, 2018
formulate strategy in large, evolving technical systems. I argue that the points of value creation and value capture in a technical system are the system’s bottlenecks. Bottlenecks arise first as important technical problems to be solved.... View Details
Keywords: Dina Gerdeman
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
an entire unit of boundary spanners whose primary role was to interface with their clients and make their experience with JLL seamless. As JLL expanded its client base, the company realized the limitations of trying to connect its... View Details
- 25 Aug 2003
- Research & Ideas
Why IT Does Matter
effectiveness has come the ability to do things truly differently. American Hospital Supply's distribution software and American Airlines' SABRE reservation system are examples of victories in past technologies. The firms were the first... View Details
Keywords: by F. Warren McFarlan & Richard L. Nolan
- 11 Aug 2003
- Research & Ideas
Why Budgeting Kills Your Company
decoupling of the company's resource allocation process from the highest-value strategic opportunities. The answer, some experts say, is to dispense with budgets entirely. The answer, some experts say, is to dispense with budgets entirely—and replace them with a View Details
Keywords: by Loren Gary
- 10 May 2010
- Research & Ideas
What Top Scholars Say About Leadership
Moss Kanter discussed in a preface to a collection of Follett's works, Follett was way ahead of her time. She was admittedly a utopian and romantic, but she had a profound appreciation for human relations and was one of the earliest View Details
- 20 Apr 2010
- First Look
First Look: April 20
fundamental challenges of science-based businesses: 1) managing and rewarding long-term risk, 2) integrating across technical disciplines, and 3) learning. Whereas these challenges were once managed inside the boundaries of corporate... View Details
Keywords: Martha Lagace
- June 2012
- Article
The Transparency Paradox: A Role for Privacy in Organizational Learning and Operational Control
Using data from embedded participant-observers and a field experiment at the second largest mobile phone factory in the world, located in China, I theorize and test the implications of transparent organizational design on workers' productivity and organizational... View Details
Keywords: Transparency; Privacy; Organizational Learning; Operational Control; Organizational Performance; Chinese Manufacturing; Field Experiment; Rights; Interpersonal Communication; Management Practices and Processes; Ethics; Corporate Disclosure; Performance Productivity; Boundaries; Organizations; Social and Collaborative Networks; Labor and Management Relations; Power and Influence; Manufacturing Industry; China
Bernstein, Ethan S. "The Transparency Paradox: A Role for Privacy in Organizational Learning and Operational Control." Administrative Science Quarterly 57, no. 2 (June 2012): 181–216.
- 16 May 2005
- Research & Ideas
Nonprofit Networking: The New Way to Grow
was impressed with the new management and the impact of the structural changes, she also thought that the new system did not fully leverage the potential value of existing and new relationships among staff, both vertically and laterally,... View Details
Keywords: by Martha Lagace
- 01 May 2012
- First Look
First Look: May 1
findings that have implications for theory and practice, and that suggest new directions for future research. Download the paper: http://www.hbs.edu/research/pdf/12-093.pdf Information Technology and Boundary of the Firm: Evidence from... View Details
Keywords: Carmen Nobel
- 06 May 2021
- HBS Case
How Four Women Made Miami More Equitable for Startups
go well beyond the boundaries of their own groups. That’s why an event like BlackTech Week, which draws people from a variety of communities, is a powerful tool for change, she says. New pathways: How to spur View Details
Keywords: by Carolyn DiPaolo
- 12 Oct 2011
- First Look
First Look: October 12
components and subsystems. Yet the well codified interfaces at many module boundaries also opened the system up to outside providers of components, mainly software. This served research scientists who were... View Details
Keywords: Sean Silverthorne
- 05 Sep 2018
- Research & Ideas
The Hidden Benefit of Giving Back to Open Source Software
pixelfit Companies that contribute to open source software and use it in their own IT systems and applications can gain a competitive advantage—even though they may be helping their competitors in the short run. Open source software is... View Details
- 27 Sep 2011
- First Look
First Look: September 27
concern. We also hypothesize that the effectiveness of such campaigns depends on the prior responsiveness of line managers. We test our hypotheses in the healthcare setting, in which problems are frequent. We use data on nearly 7,500 reported incidents extracted from... View Details
Keywords: Sean Silverthorne
- 27 Oct 2002
- Research & Ideas
Want a Happy Customer? Coordinate Sales and Marketing
integrated Customer Relationship Management (CRM) systems depending upon design and implementation. And, increasingly the integrated systems can be supplemented with powerful point solutions such as those... View Details
Keywords: by Benson Shapiro
- 22 Jan 2013
- First Look
First Look: Jan. 22
collaboration and co-authoring across institutions, providing strong evidence for the benefits of breaking down the boundaries between institutions and enabling teams of individuals from both sides in public-private partnerships to work... View Details
Keywords: Sean Silverthorne
- May–June 1991
- Article
Transcending Business Boundaries: Twelve Thousand World Managers View Change
By: R. M. Kanter
Kanter, R. M. "Transcending Business Boundaries: Twelve Thousand World Managers View Change." Harvard Business Review 69, no. 3 (May–June 1991): 151–164.
- 31 Jul 2008
- Working Paper Summaries
Communication (and Coordination?) in a Modern, Complex Organization
- Article
Interorganizational Ties and Business Group Boundaries: Evidence from an Emerging Economy
By: Tarun Khanna and Jan W. Rivkin
Khanna, Tarun, and Jan W. Rivkin. "Interorganizational Ties and Business Group Boundaries: Evidence from an Emerging Economy." Organization Science 17, no. 3 (May–June 2006): 333–352.
- April 1992 (Revised April 1996)
- Case
Harcourt Brace Jovanovich, Inc.
By: Hugo Uyterhoeven
The board and management of General Cinema has to determine whether the acquisition of Harcourt Brace Jovanovich (HBJ), thereby entering the publishing business, makes strategic sense. The case describes HBJ's involvement in several segments of the publishing industry:... View Details
Uyterhoeven, Hugo. "Harcourt Brace Jovanovich, Inc." Harvard Business School Case 392-045, April 1992. (Revised April 1996.)