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    • News  (494)
    • Research  (359)
  • Faculty Publications  (37)

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  • All HBS Web  (990)
    • People  (4)
    • News  (494)
    • Research  (359)
  • Faculty Publications  (37)
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  • 23 May 2017
  • First Look

First Look at New Ideas and Research: May 23, 2017

vulnerability indicators prior to the Asian Financial Crisis (AFC) attributed to corporate financial roots provide a benchmark for comparison. The firm-level data suggest that emerging markets post-GFC have lower leverage ratios than the View Details
Keywords: Carmen Nobel
  • 23 Sep 2014
  • First Look

First Look: September 23

hoped the upgrade would simplify scheduling, reduce time employees spent in non-customer-facing roles, and result in improved allocation of resources through the use of big data, thereby increasing sales productivity. Like many other... View Details
Keywords: Sean Silverthorne
  • 18 Mar 2014
  • First Look

First Look: March 18

anticorruption ratings are domiciled in countries with low corruption risk ratings and strong anticorruption enforcement, operate in high corruption risk industries, have recently faced a corruption enforcement action, employ a Big Four... View Details
Keywords: Sean Silverthorne
  • 28 Nov 2018
  • HBS Case

On Target: Rethinking the Retail Website

fruitful streak came to an abrupt halt with the United States financial crash in the fall of 2008. Target was hit hard—much harder, in fact, than Walmart. Five years later the company was still struggling. With more than 1,800 stores and... View Details
Keywords: by Dina Gerdeman; Retail
  • 20 Nov 2017
  • Research & Ideas

How Independent Bookstores Have Thrived in Spite of Amazon.com

line of research “technology reemergence.” It began with his study of the Swiss watch industry, which collectively reinvented itself (and thus survived) in the wake of digital watches. Five years ago, he set out to discover how... View Details
Keywords: by Carmen Nobel (with video by Amelia Kunhardt); Retail
  • 21 Mar 2018
  • Research & Ideas

Why Artificial Intelligence Isn't a Sure Thing to Increase Productivity

months. With an increase in patent application by nearly 20 percent in five years, however, there is currently a backlog of a half-million applications, resulting in delays of an additional six months or more. In the past, employees have... View Details
Keywords: by Michael Blanding; Technology; Information
  • 20 Apr 2015
  • Research & Ideas

The 5 Strategy Rules of Bill Gates, Andy Grove, and Steve Jobs

that no one had ever seen and that no one understood what it did was brilliant” Those are the questions David B. Yoffie and Michael A. Cusumano address in their new book, Strategy Rules: Five Timeless Lessons from Bill Gates, Andy Grove,... View Details
Keywords: by Michael Blanding; Computer
  • 13 Jan 2020
  • Research & Ideas

Do Private Equity Buyouts Get a Bad Rap?

landmark National Bureau of Economic Research working paper by Lerner and five colleagues at the University of Michigan, University of Maryland, University of Chicago, and the US Census Bureau cuts through some of the fog to reveal for... View Details
Keywords: by Michael Blanding; Financial Services; Banking
  • 18 Oct 2011
  • First Look

First Look: October 18

behalf of families and (b) bank forbearance policies regarding overdrawn customers. We focus on five factors to explain the incidence of involuntary closures: personal traits, community traits, economic trends, bank policies, and credit... View Details
Keywords: Sean Silverthorne
  • 15 Nov 2022
  • Op-Ed

Why TikTok Is Beating YouTube for Eyeball Time (It’s Not Just the Dance Videos)

Jax song was charting on Billboard and the CEO of Victoria’s Secret had been drawn into the discussion. “What struck us right away was how fast 'Victoria’s Secret' had spread, at least five times faster than the United Breaks Guitars... View Details
Keywords: by John Deighton and Leora Kornfeld
  • 19 Apr 2010
  • Research & Ideas

The History of Beauty

the products in the industry have been and continue to be aimed at women, being a female entrepreneur would make one better at interpreting women's desires than a male entrepreneur. The industry has indeed seen a veritable roll call of influential female entrepreneurs.... View Details
Keywords: by Sean Silverthorne; Beauty & Cosmetics
  • 09 Jul 2020
  • Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

insights and practices as pandemic recovery plans are developed. Consider these five elements of organizational decision-making: information gathering; strategy; combining long-term thinking with short-term actions; clear communication... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 03 Oct 2005
  • Research & Ideas

The Truck Driver Who Reinvented Shipping

a second-hand truck for $120. This purchase set McLean on his lifelong career in the transportation industry. McLean soon began hauling dirt, produce, and other odds and ends for the farming community in Maxton, where reliable transportation was hardly commonplace.... View Details
Keywords: by Anthony J. Mayo & Nitin Nohria; Manufacturing; Transportation; Aerospace
  • 12 Aug 2019
  • Research & Ideas

How Scale Changes a Manager's Responsibilities

possible to set expectations on what makes a good hire at your company (even if the hiring managers are experienced) and serve as a role model to managers who will eventually do this themselves. If you are new to hiring, get help from advisers or investors with more... View Details
Keywords: by Julia Austin
  • 25 Nov 2019
  • Research & Ideas

When Your Passion Works Against You

change the world for the better,” he said. Jobs’ passion and his ability to communicate it saved the company. Business leaders like Jobs who express passion in the workplace can reap big benefits, earning enough admiration and support... View Details
Keywords: by Dina Gerdeman
  • 10 Apr 2014
  • Research & Ideas

John Kotter’s Plan to Accelerate Your Business

organizational design that has not one, but two "operating systems." One system conducts the everyday business of business, while the second system, more like an agile network, sits alongside to focus on the opportunities and demands of the future. Kotter outlines the... View Details
Keywords: by Kim Girard
  • 22 Apr 2019
  • Research & Ideas

Why Salespeople Struggle at Leading

people. That’s a big transition that many people can’t make.” Source: Harvard Business School Working Knowledge It’s a problem that can permeate any layer of a business—a star performer is tapped to become a manager, then flops on the... View Details
Keywords: by Dina Gerdeman
  • 17 Apr 2022
  • Book

How to Avoid the 'Ethical Slide' That Leads Companies Astray

opportunity, motivation, and rationalization, and typically can be seen through measures of at least five types of misconduct: abuse, lying to employees, discrimination, health and safety violations, and stealing. Worldwide, 20 percent of... View Details
Keywords: by Lane Lambert
  • 15 Oct 2020
  • Research & Ideas

IT Job Wages Are No Longer 'Exceptional'

profession as a whole (computer support specialists) and the highest (computer research scientists), comparing them with patterns in other STEM professions like chemist. While salaries in five places—Silicon Valley, San Francisco,... View Details
Keywords: by Rachel Layne; Information Technology
  • 09 Jun 2022
  • HBS Case

From Truck Driver to Manager: US Foods’ Novel Approach to Staff Shortages

changing the way they deliver food to restaurants." “After that, we hope we get them hooked into working for us,” said Koppenhaver. “You want to give people a path that shows what some of our most successful associates have done. They worked nights for View Details
Keywords: by Pamela Reynolds
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