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- All HBS Web (157)
- Faculty Publications (38)
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- All HBS Web (157)
- Faculty Publications (38)
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- 30 Aug 2016
- First Look
August 30, 2016
variation generated by the experimental treatments, we model sales force performance to identify the effectiveness of various forms of conditional and unconditional compensation. We account for salesperson heterogeneity by using a... View Details
Keywords: Carmen Nobel
- 13 Oct 2003
- Research & Ideas
Negotiating Challenges for Women Leaders
are talking with women friends. You have to think strategically about your social network. McGinn: Part of looking at benchmarks is recognizing that both men and women have socio-emotional support networks. It just happens that men's... View Details
Keywords: by Martha Lagace
- 15 Jul 2014
- First Look
First Look: July 15
performance to provide quantitative insight into the link between a firm's business model choices and its profit consequences. The method is applied to Walmart by building a qualitative representation of its business model and mapping... View Details
Keywords: Carmen Nobel
- 11 Jul 2005
- Research & Ideas
The New International Style of Management
systems remain powerful and distinct. With that caveat, Palepu observes, "In general, world-class companies facing global competition do appear to benchmark themselves with global best practices and View Details
Keywords: by Garry Emmons
- 03 Oct 2017
- First Look
First Look at Research and Ideas, October 3, 2017
Reenen Abstract—We investigate the link between hospital performance and managerial education by collecting a large database of management practices and skills in hospitals across nine countries. We find that hospitals that are closer to... View Details
Keywords: by Sean Silverthorne
- 14 Jul 2008
- Research & Ideas
HBS Cases: Reforming New Orleans Schools After Katrina
infighting, and allegations of corruption. The district was by far the lowest performing in the state, and nearly half of its 125 schools failed to meet their adequate yearly progress goals in 2004 as required by the federal No Child Left... View Details
- 10 Dec 2013
- First Look
First Look: December 10
from "real work." But when Google's people analytics team examined the value of managers, applying the same rigorous research methods the company uses in its operations, it proved the skeptics wrong. Mining data from employee surveys, View Details
Keywords: Sean Silverthorne
- 16 Sep 2014
- First Look
First Look: September 16
seven large institutions. These direct investments perform better than public market indices, especially buyout investments and those made in the 1990s. Outperformance by the direct investments, however, relative to the corresponding... View Details
Keywords: Sean Silverthorne
- 20 Mar 2013
- Research & Ideas
How CEOs Sustain Higher-Ambition Goals
and help build a better world while we are still striving to deliver high performance for the enterprise. Managing that tension is difficult." HBS invited the executives to the second Higher Ambition CEO Leadership Conference, held... View Details
Keywords: by Dina Gerdeman
- 05 Jun 2006
- Research & Ideas
Using Competition to Reform Healthcare
Business definition always involves a geographic component. A health care provider must understand the geographic market or service area over which it must compete. Otherwise, the provider will misunderstand the true benchmarks for View Details
- 20 Dec 2016
- First Look
December 20, 2016
issue high-headline-rate and more complex products in low-rate environments. Finally, we find that high-headline-rate and more complex products are more profitable for banks, and that their ex post performance is lower. Publisher's link:... View Details
Keywords: Carmen Nobel
- 03 Jan 2017
- First Look
January 3, 2017
Performance Goals and Incentives This module explains how managers use performance goals and incentives to ensure that employee actions align with the strategy of the organization. We demonstrate how to use... View Details
Keywords: Carmen Nobel
- 04 Aug 2021
- Research & Ideas
Worried About the Great Resignation? Be a Good Company to Come From
reports of their peers." Recruit’s performance appraisal system, Will-Can-Must, is designed to help employees build their future. Will asks employees what they want to do now and over the next three years; Can assesses employees’ current... View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
- 12 Apr 2016
- First Look
April 12, 2016
be correctly informed, uninformed, or misinformed about market prices. We find that repair shops quote higher prices to callers who cite a higher benchmark price. We find that women are quoted higher prices than men when callers signal... View Details
Keywords: Sean Silverthorne
- 20 Sep 2011
- First Look
First Look: September 20
associated with risky lending in the corporate loan market by examining the performance of individual loans held by CLOs. We employ two different datasets that identify loan holdings for a large set of CLOs and find that adverse selection... View Details
Keywords: Sean Silverthorne
- 03 May 2004
- Research & Ideas
Business History around the World
class system, or an alleged "anti-industrial" bias of its social elite, or the post-1945 flirtation with socialism and extensive state intervention. We maintain that comparisons which use the United States as a benchmark can be... View Details
Keywords: by Cynthia Churchwell
- 08 Apr 2014
- First Look
First Look: April 8
August 2013 MIT Sloan Management Review The High Price of Customer Satisfaction By: Keiningham, Timothy, Sunil Gupta, Lerzan Aksoy, and Alexander Buoye Abstract—Managers often assume that improving customer satisfaction and financial View Details
Keywords: Sean Silverthorne
- 17 Jun 2014
- First Look
First Look: June 17
Publications August 2013 California Management Review What Impact? A Framework for Measuring the Scale & Scope of Social Performance By: Ebrahim, Alnoor, and V. Kasturi Rangan Abstract—Organizations with social missions, such as... View Details
Keywords: Sean Silverthorne
- 22 Jan 2019
- First Look
New Research and Ideas, January 22, 2019
experiencing a threat to their abilities, individuals who misrepresent their performance as better than it actually is boost their feelings of competence. We situate these findings in the literature on self-protection. We show that this... View Details
Keywords: Dina Gerdeman
- 25 Feb 2014
- First Look
First Look: February 25
Corporate Performance By: Brochet, Francois, Maria Loumioti, and George Serafeim Abstract—Using conference call transcripts to measure the time horizon that senior executives emphasize when they communicate with investors, we develop a... View Details
Keywords: Sean Silverthorne