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  • Web

Podcast - Business & Environment

how Sagewell’s technology helps reduce peak electricity usage, which in turn lowers energy costs and lessens climate impact. He also discusses how smart data analytics can identify energy-saving opportunities and the importance of AI in... View Details
  • Web

Named Fellowship Funds - Alumni

IQVIA, and he is a co-owner of the Boston Celtics. Stephanie is a mentor and advisor for early-stage companies. Her Harvard involvement includes participating in the Harvard Business Analytics Program, the SEAS Dean's Advisory Cabinet,... View Details
  • 2022
  • Working Paper

The Limits of Decentralized Administrative Data Collection: Experimental Evidence from Colombia

By: Natalia Garbiras-Diaz and Tara Slough
States collect vast amounts of data for use in policymaking and public administration. To do so, central governments frequently solicit data from decentralized bureaucrats. Because central governments use these data in policymaking, decentralized bureaucrats may face... View Details
Keywords: Decentralization; Policy-making; Policy/economics; Policy Evaluation; Governance; Government Administration; Government and Politics; Government Legislation; Policy; Public Opinion; Analytics and Data Science; Latin America; South America; Colombia
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  • 26 Oct 2010
  • First Look

First Look: October 26, 2010

Karen A. Jehn, and Martin Euwema Publication:Journal of Organizational Behavior (forthcoming) Abstract Contrary to much boundary spanning research, we examined the negative consequences of boundary spanning contact in multi-organizational... View Details
Keywords: Sean Silverthorne
  • Web

Finance - Faculty & Research

represent customer states, these data often contain noise or irrelevant information, obscuring the true customer states. Second, existing state construction techniques focus primarily on summarizing characteristics related to short-term values, rather than capturing... View Details
  • 07 Feb 2022
  • Research & Ideas

Digital Transformation: A New Roadmap for Success

companies. While they agreed that leaders urgently needed to expand their knowledge, they didn’t see eye to eye on what digital literacy means. A few argued that leaders should understand data analytics and AI deeply, and even learn to... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
  • 20 Nov 2012
  • First Look

First Look: November 20

be complemented with quantitative analyses. The development of quantitative methods for the study of business models, however, has trailed that of their qualitative peers. In this paper, we develop an analytical framework based on the... View Details
Keywords: Sean Silverthorne
  • Web

HBS - The year in Review

experienced colleagues. Assistant Professors Anjali M. Bhatt Organizational Behavior Julian De Freitas Marketing Summer R. Jackson Organizational Behavior Jung Koo Kang Accounting & Management Rebecca A.... View Details
  • June 2020
  • Background Note

Customer Management Dynamics and Cohort Analysis

By: Elie Ofek, Barak Libai and Eitan Muller
The digital revolution has allowed companies to amass considerable amounts of data on their customers. Using this information to generate actionable insights is fast becoming a critical skill that firms must master if they wish to effectively compete and win in today’s... View Details
Keywords: Cohort Analysis; Customers; Analytics and Data Science; Segmentation; Analysis; Customer Value and Value Chain
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  • Web

Privacy Notice | About

performing marketing, promotions and advertising, either directly or through third-parties. These activities may include interest-based advertising, targeted advertising and online behavioral advertising in order to increase the... View Details
  • Web

Technology & Operations Management Curriculum - Faculty & Research

Spring 2025 Q3Q4 3.0 Managing Service Operations Ryan Buell , Michael Montelongo , Robert Markey Fall 2024 Q1Q2 3.0 Supply Chain Analytics Kris Ferreira Fall 2024 Q1 1.5 Supply Chain Management Kris Ferreira Spring 2025 Q3Q4 3.0... View Details
  • 13 Apr 2010
  • First Look

First Look: April 13

behavior and preferences into service cost and productivity standard metrics. Optimal Value and Growth Tilts in Long-Horizon Portfolios Authors:W. Jakub Jurkek and Luis M. Viceira Publication:Review of Finance (forthcoming) Abstract We... View Details
Keywords: Martha Lagace
  • 2023
  • Chapter

Inflation and Misallocation in New Keynesian Models

By: Alberto Cavallo, Francesco Lippi and Ken Miyahara
The New Keynesian framework implies that sluggish price adjustment results in a distorted allocation of resources. We use a simple model to quantify these unobservable distortions, using data that depict the price-setting behavior of firms, specifically the frequency... View Details
Keywords: Macroeconomics; Inflation and Deflation; Price; Analytics and Data Science; Cost
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  • February 2021 (Revised May 2021)
  • Case

SafeGraph: Selling Data as a Service

By: Ramana Nanda, Abhishek Nagaraj and Allison Ciechanover
Set in January 2021, the CEO of SafeGraph, a four-year-old startup that sold Data as a Service, looked to the future. His aim was to become the most trusted source for data about a physical place. The company provided points of interest (POI) and foot traffic data on... View Details
Keywords: Data As A Service; Monetization; Pricing; Business Startups; Analytics and Data Science; Consumer Behavior; Analysis; Business Model; Health Pandemics; Information Industry; United States
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  • Web

Profiles - MBA

the Harvard Undergraduate Behavioral Strategy Group (BSG), a consulting group helping companies overcome the behavioral challenges, and with late-stage startups at a healthcare VC. I have come to realize... View Details
  • Web

Technology & Innovation - Faculty & Research

worst non-recipients. Our results suggest that while receiving the grant does bring an injection of funding that alleviates financing constraints, its core effect on the firm's innovative behavior is in fostering collaborations and... View Details
  • February 2022 (Revised January 2024)
  • Supplement

Winning Business at Russell Reynolds (C)

By: Ethan Bernstein and Cara Mazzucco
In an effort to make compensation drive collaboration, Russell Reynolds Associates’ (RRA) CEO Clarke Murphy sought to re-engineer the bonus system for his executive search consultants in 2016. As his HR analytics guru, Kelly Smith, points out, that risks upsetting—and... View Details
Keywords: Restructuring; Talent and Talent Management; Compensation and Benefits; Growth and Development Strategy; Organizational Change and Adaptation; Organizational Culture; Performance Evaluation; Motivation and Incentives; Consulting Industry
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  • March 2022
  • Supplement

Winning Business at Russell Reynolds (B)

By: Ethan Bernstein and Cara Mazzucco
In an effort to make compensation drive collaboration, Russell Reynolds Associates’ (RRA) CEO Clarke Murphy sought to re-engineer the bonus system for his executive search consultants in 2016. As his HR analytics guru, Kelly Smith, points out, that risks upsetting–and... View Details
Keywords: Compensation; Collaboration; Executive Search Firms; Consulting Firms; Compensation and Benefits; Restructuring; Human Resources; Human Capital; Management Practices and Processes; Organizational Culture; Organizational Change and Adaptation; Social and Collaborative Networks; Recruitment; Selection and Staffing; Talent and Talent Management; Consulting Industry; Employment Industry; Asia; Europe; Latin America; Middle East; North and Central America; South America; Oceania
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  • 28 Nov 2018
  • HBS Case

On Target: Rethinking the Retail Website

Target was awash in customer data from these online sales, but to make sense of it, the company needed to bring in the right people. Paritosh Desai joined Target in August 2013 as vice president of business intelligence, analytics, and testing, and he then went on a... View Details
Keywords: by Dina Gerdeman; Retail
  • 08 Sep 2014
  • Research & Ideas

The Strategic Way To Hire a Sales Team

Recruitment and selection are now more important for various reasons. Due to the data and analytical tasks facing many sales forces, productivity ramp-up times have increased. Each hire then represents a bigger sunk cost for a longer... View Details
Keywords: by Carmen Nobel