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Publications

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  • 17 Jan 2012
  • First Look

First Look: January 17

the agents' well-being, with little or no regard for the customer. Audit studies in the Indian life insurance market find evidence supporting the second view: in 60%-80% of visits, agents recommend unsuitable (strictly dominated) products... View Details
Keywords: Sean Silverthorne
  • 19 Apr 2011
  • First Look

First Look: April 19

generates these benefits. Using the empirical context of cardiovascular care within hospitals, we first examine the relationship between a hospital's level of specialization in cardiovascular care and the quality of its clinical... View Details
Keywords: Sean Silverthorne
  • 01 Sep 2015
  • News

Alumni and Faculty Books for September 2015

qualities that define a leader? Where does one find a mentor? What are the ingredients in the recipe for success? Getting beyond Better: How Social Entrepreneurship Works by Roger L. Martin (MBA 1981) and Sally R. Osberg (Harvard Business... View Details
  • 29 Jan 2019
  • First Look

New Research and Ideas, January 29, 2019

coordinate with one another to reduce costs and ensure that patients were receiving the highest quality of care. PatientPing sold its platform to a range of customers, from small skilled nursing facilities to large health systems, and... View Details
Keywords: Dina Gerdeman
  • 09 Aug 2011
  • First Look

First Look: August 9

for Auditor Independence Yet? Authors:M.H. Bazerman and D.A. Moore Publication:Accounting, Organizations and Society (in press) Abstract Well before the collapse of Enron and Arthur Andersen, we argued that the auditing system had been... View Details
Keywords: Sean Silverthorne
  • 10 Oct 2007
  • First Look

First Look: First Look: October 10

We investigate these research questions in the context of the U.S. Environmental Protection Agency's Audit Policy. Download the paper: http://www.hbs.edu/research/pdf/08-021.pdf   Cases & Course MaterialsGianna Angelopoulos-Daskalaki... View Details
Keywords: Martha Lagace
  • 12 Dec 2018
  • News

Lesson Plan

involved in Scranton, a city just over two hours away from New York with the potential to outgrow its punch-line status and draw millennials looking for affordable housing and a higher quality of life. Then, over lunch at Caravia, a... View Details
Keywords: Julia Hanna; photographed by Chris Sorensen
  • 30 May 2005
  • Research & Ideas

Germany’s Pioneering Corporate Managers

intervened ruthlessly (and sometimes unfairly) when he saw profits suffer. After thirty years, when his little seventy-person firm became one of the largest industrial operations and employers in Germany, he again established a central View Details
Keywords: by Sean Silverthorne
  • 07 Dec 2010
  • First Look

First Look: Dec. 7

exhibit a decline in information asymmetry, with the decline increasing as EV reporting evolves to address methodological deficiencies and to permit more comparability across firms. The decrease in information asymmetry is contingent on providing an View Details
Keywords: Sean Silverthorne
  • 03 Mar 2009
  • First Look

First Look: March 3, 2009

of its pricing, the strategic interaction between prices set by the content provider and by the platforms leads to a non-monotonic relationship between exclusivity and content quality: both high- and low-quality content will multihome and join both platforms, but there... View Details
Keywords: Martha Lagace
  • 04 Dec 2012
  • First Look

First Look: December 4

reviews on average) and accuracy (some reviewers are more erratic than others), (2) reviewers to be influenced by existing reviews, and (3) product quality to change over time. We apply this approach to reviews from Yelp.com to derive... View Details
Keywords: Carmen Nobel
  • 16 Jul 2013
  • First Look

First Look: July 16

both the exchange and the acceptance of ideas-people really hear your message and become open to it. Cultivating warmth and trust also boosts the quantity and quality of novel ideas that are produced. The best way to gain influence is to... View Details
Keywords: Anna Secino
  • Web

Print View - Course Catalog

your feet, influencing someone to change their behavior, resolving conflicts, and more. This class is for anyone ready to take risks, hungry to receive and apply feedback, and eager to improve the quality of their results and... View Details