Publications

03 Feb 2009
News

How Corporate America Can Help Obama

20 Sep 2011
News

Do Taxes Narrow the Wealth Gap?

22 Nov 2019
News

How Fintech Could Pave the Way To Small Business Utopia

12 Jun 2019
News

Experts Look Beyond the Incumbents: Why Smaller Players are Winning

July 2002 (Revised March 2003)
Case

North East Medical Services

By: Thomas J. DeLong and Wendy Carter

Sophie Wong, president and CEO of North East Medical Services, a health care organization dedicated to serving the underprivileged Asian American community in San Francisco, must decide how to reposition the organization to serve patients from multiple income levels... View Details

Keywords: Health Care and Treatment; Human Resources; Leadership; Business and Stakeholder Relations; Health Industry; San Francisco

President Joe Biden’s promise to give every American access to affordable health insurance is well-intentioned, but his plan’s policy elements—a public option, a permanent expanded tax credit—require congressional approval and would expend significant political and... View Details

February 2000 (Revised August 2000)
Case

Microsoft Latin America

By: Robert S. Kaplan, Alberto Ballve and Antonio Davila

Mauricio Santillan, regional vice president for the Latin American division of Microsoft, has introduced a new performance measurement system to help his country managers formulate and control strategy. Microsoft Latin America's priorities are rolling out of an... View Details

Keywords: Balanced Scorecard; Applications and Software; Emerging Markets; Crime and Corruption; Motivation and Incentives; Management Skills; Global Strategy; Strategy; Information Technology Industry; Latin America

14 Mar 2019
News

How Boeing Should Have Responded to the 737 Max Safety Crisis

23 May 2019
News

"Small businesses need and want a seat at the table"

09 Mar 2009
News

2009, Not 1992

19 Nov 2013
News

The road to America leads through Gettysburg

12 Dec 2023
Research & Ideas

COVID Tested Global Supply Chains. Here’s How They’ve Adapted

2011 Tohoku earthquake and tsunami in Japan, the paper notes. Government policy has played a leading role. The Biden Administration has continued former President Trump’s tariff policies aimed at Chinese goods, while also offering... View Details

Keywords: by Scott Van Voorhis

26 Mar 2020
News

Bloom or bust: One industry’s struggle with coronavirus

Karen Mills

Karen Gordon Mills is a Senior Fellow at Harvard Business School and a leading authority on U.S. competitiveness, entrepreneurship, and innovation. She served in President Barack Obama’s Cabinet as the Administrator of the U.S. Small Business... View Details

19 Mar 2018
News

The Unintended Consequences Of Starting A Trade War With Mexico

December 2023
Case

Robert McNamara: Changing the World

By: Robert Simons and Shirley Sun

This case traces the life of Robert McNamara from Harvard Business School to Ford Motor Company to the U.S. Department of Defense. McNamara excelled in every job along the way: becoming the youngest-ever professor at Harvard Business School, the first non-family... View Details

Keywords: Performance Measurement; Military; Leadership Development; Values and Beliefs; Personal Characteristics; Leadership Style; Success; Business and Government Relations; Power and Influence; Business Education; War