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  • March 2008 (Revised March 2009)
  • Case

Transforming AMFAM

By: Rakesh Khurana, Rajiv Lal and Cathy Ross
On a winter day in December 2007 at the American Family Mutual Insurance Company (AMFAM) headquarters in Madison, Wisconsin, Dave Anderson and Jack Salzwedel remained in the conference room after the senior management meeting had concluded. Anderson, CEO of AMFAM since... View Details
Keywords: Customer Focus and Relationships; Governing and Advisory Boards; Marketing; Mission and Purpose; Strategic Planning; Insurance Industry; United States
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    Henry W. McGee

    Henry McGee joined the HBS faculty in 2013 after retiring as President of HBO Home Entertainment, the digital and DVD program distribution division of Home Box Office, the pioneering premium television company. A member of the Entrepreneurial Management Unit,... View Details

    Keywords: television; motion pictures; media; e-commerce industry; entertainment; broadcasting; distribution; health care; journalism; wholesale; arts; nonprofit industry
    • 30 Mar 2009
    • Research & Ideas

    Professional Networks in China and America

    providing help. Q: To what extent do Chinese networks contain more ties to kin and family members compared with American networks? Could that explain some of your findings? A: Yes, I found that Chinese... View Details
    Keywords: by Sean Silverthorne
    • 09 Feb 2018
    • Research & Ideas

    Big Hits: The Best of the 2018 Super Bowl Ads

    experts to weigh in on 2018’s top spots.   Jill Avery Senior Lecturer of Business Administration 2017 was a somber and contentious year for the United States. So it came as no surprise on Super Bowl Sunday to see marketers compile a laundry list of View Details
    Keywords: Re: Multiple Faculty; Telecommunications

      Rakesh Khurana

      Rakesh Khurana is the Marvin Bower Professor of Leadership Development at the Harvard Business School. He is also Professor of Sociology at Harvard University, co-Master of Cabot House at Harvard College, and the Danoff Dean of Harvard College. 

      Professor... View Details

      Keywords: executive search
      • 02 Jun 2003
      • Research & Ideas

      Why Have Marketers Ignored America’s Man-of-Action Hero?

      They are portrayed as dealing with their emasculation at work and in their families by drawing upon the symbolism of macho rebels who buck the system. We believe that the man-of-action hero model is a pervasive aspect of View Details
      Keywords: by Manda Salls
      • September 2019
      • Technical Note

      Care Economy in the U.S. (Primer)

      By: Joseph B. Fuller, William R. Kerr, Manjari Raman and Carl Kreitzberg
      This case describes how caregiving responsibilities influence American employees, firms, and the broader economy. It details how sociodemographic trends in the late 20th century transformed the way that Americans balance their personal and professional lives, analyzing... View Details
      Keywords: Human Resources; Talent and Talent Management; Demographics; Labor; Health Care and Treatment; Family and Family Relationships; Strategy; Management; United States
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      • Research Summary

      Building Effective Relationships Across Cultures

      Trust is the foundation of any successful collaborative relationship. In my first stream of research, I draw on the basic distinction between cognition-based versus affect-based trust– that is, trust from the head versus trust from the heart – to better... View Details

        Dutch Leonard

        Herman B. ("Dutch") Leonard is Eliot I. Snider and Family Professor of Business Administration at the Harvard Business School and the George F. Baker, Jr. Professor of Public Sector Management at Harvard University's John F. Kennedy School of Government. In... View Details

        Keywords: education industry; federal government; health care; nonprofit industry; state government
        • October 17, 2022
        • Article

        Relational Diversity in Social Portfolios Predicts Well-Being

        By: Hanne K. Collins, Serena F. Hagerty, Jordi Quoidbach, Michael I. Norton and Alison Wood Brooks
        We document a link between the relational diversity of one’s social portfolio—the richness and evenness of relationship types across one’s social interactions—and well-being. Across four distinct samples, respondents from the United States who completed a preregistered... View Details
        Keywords: Social Interaction; Social Engagement; Well-being; Happiness; Social and Collaborative Networks; Family and Family Relationships
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        • 27 Feb 2008
        • Research & Ideas

        Podcast: Revisiting Rental Housing

        Podcast with: Nicolas Retsinas Interviewer: Sean Silverthorne Running Time: 13 min., 22 sec. Renters are the forgotten underclass of American policymakers. Although a third of all U.S. citizens rent their dwelling, rental stock is in poor... View Details
        Keywords: by Sean Silverthorne; Construction; Real Estate
        • 15 Apr 2015
        • HBS Seminar

        Raymond Fisman, Columbia Business School

        • Research Summary

        Overview

        By: Andy Wu
        How can technology entrepreneurs build competitive advantage from the ground up? Professor Andy Wu conducts scholarly research and develops course materials that document how technology entrepreneurs can (1) organize for innovation to create new market opportunities... View Details
        Keywords: Strategy; Entrepreneurship; Venture Capital; Growth Management; Organizational Design; Organizational Structure; Technology Platform; Technological Innovation; Information Technology Industry; Retail Industry; Pharmaceutical Industry; Video Game Industry; Media and Broadcasting Industry; United States; China; Southeast Asia; South Asia

          David G. Fubini

          David G. Fubini is a Senior Lecturer in the Organizational Behavior Unit and leader of the Leading Professional Services Firm and Mergers & Acquisitions Programs for Harvard Business School’s Executive Education. His MBA teaching has concentrated on teaching the... View Details

          • 11 Aug 2020
          • Blog Post

          Supporting Independent Workers During COVID-19: One Phone Call at a Time

          Shrey Kapoor and Chrys Nikopoulos are students at Harvard Business School, Class of 2021. Shrey and Chrys co-founded FinGig, a volunteer initiative which has helped over 500 self-employed Americans access federal aid dollars during the... View Details
          • 01 May 2007
          • First Look

          First Look: May 1, 2007

          property development. A family member, Raymond Cheng, had narrowed the list of potential markets to Singapore, Malaysia, Indonesia, and Vietnam. Notwithstanding a history of instability and conflict and substantial government control of... View Details
          Keywords: Sean Silverthorne
          • 23 Jan 2008
          • Op-Ed

          A House Divided: Investment or Shelter?

          term's end. A family needed to amass a 50 percent down payment; few Americans could. So homeownership was neither a plausible individual aspiration nor a policy prescription. The word home had no investment... View Details
          Keywords: by Nicolas P. Retsinas; Banking; Construction; Real Estate

            Rosabeth M. Kanter

            Rosabeth Moss Kanter holds the Ernest L. Arbuckle Professorship at Harvard Business School, specializing in strategy, innovation, and leadership for change. Her strategic and practical insights guide leaders worldwide through teaching, writing, and direct... View Details

            Keywords: accounting industry; advertising; airline; apparel; arts; automobiles; banking; beauty products; beverage; biotechnology; broadcasting; chemical; clothing; communications; computer; consulting; consumer products; e-commerce industry; education industry; electrical equipment; electronics; entertainment; fashion; fast food; federal government; financial services; food; food processing; grocery; health care; high technology; hotels ＆ motels; industrial goods; information; information technology industry; insurance industry; internet; legal services; management consulting; manufacturing; medical supplies; nonprofit industry; oil ＆ gas; petroleum; pharmaceuticals; professional services; publishing industry; real estate; recreation; restaurant; retail financial services; retailing; semiconductor; soft drink; software; sports; state government; telecommunications; textiles; tourism; toy; transportation; travel; utilities; wine

              Rajiv Lal

              Rajiv Lal, is the Stanley Roth, Sr. Professor of Retailing at Harvard Business School. He is currently teaching an elective MBA course on the Business of Smart Connected Products/IOT. He has been responsible for the retailing curriculum and has served as the course... View Details

              • 06 Jan 2015
              • Working Paper Summaries

              Henry A. Kissinger as Negotiator: Background and Key Accomplishments

              Keywords: by James Sebenius & Laurence A. Green