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  • 05 Mar 2013
  • First Look

First Look: March 5

publications on "the business case" for sustainability, seeking to map out the returns on investment and to differentiate recommended actions from cases of corporate philanthropy. Reports by business organizations and others... View Details
Keywords: Sean Silverthorne
  • 03 Jun 2020
  • Research & Ideas

Who Guarantees Your Workplace Is Safe for Return?

downside, what legal actions can we expect from workers or shoppers or diners? In the best upside, what perceptions and indicators of healthy environments led to more productivity and confidence (and... View Details
Keywords: by John Macomber and Joseph Allen; Real Estate
  • 30 Jul 2013
  • First Look

First Look: July 30

Rucker Abstract—Previous research suggests that people draw inferences about their attitudes and preferences based on their own thoughtfulness. The current research explores how observing other individuals make decisions more or less thoughtfully can shape View Details
Keywords: Anna Secino
  • 29 Apr 2019
  • Research & Ideas

Is the Digital Age Making Us Petty?

punish the person socially, such as by assigning them boring tasks. These results held across age groups and cultures. (One study compared the perceptions of American participants with those of participants from Austria, Germany, and... View Details
Keywords: by Kristen Senz
  • 25 Sep 2012
  • First Look

First Look: September 25

James J. Gross, and Jennifer S. Lerner Publication: Proceedings of the National Academy of Sciences of the United States of America (in press) Abstract As leaders ascend to more powerful positions in their groups, they face ever-increasing demands. This has given rise... View Details
Keywords: Sean Silverthorne
  • 23 Dec 2014
  • First Look

First Look: December 23

even "victory speech" about why saying "yes" to the deal you want is smart and in the other side's interests; f) constructive actions at the bargaining table informed by knowledge of the other side's internal conflicts... View Details
Keywords: Carmen Nobel
  • 26 Jul 2011
  • First Look

First Look: July 26

http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1886489 Determinants of Successful Frontline Process Improvement: Action versus Analysis Authors:Anita L. Tucker and Sara J. Singer Abstract Senior manager participation is a key success... View Details
Keywords: Sean Silverthorne
  • 16 May 2011
  • Research & Ideas

What Loyalty? High-End Customers are First to Flee

Satisfaction Buell's general research agenda considers how firm-level decisions affect customer actions and firm performance. He is continuing to collaborate with Campbell and Frei on a research project that explores different parts of a... View Details
Keywords: by Julia Hanna
  • 19 Jun 2007
  • First Look

First Look: June 19, 2007

rental customers over a period of four months. We predict and find that people are more likely to rent DVDs in one order and return them in the reverse order when should DVDs (e.g., documentaries) are rented before want DVDs (e.g., action... View Details
Keywords: Martha Lagace
  • 05 May 2015
  • First Look

First Look: May 5

of naïve idealism, one of naïve cynicism, and an emerging era of rugged idealism. We explain how the role of the corporate leader and society's perceptions of this role have changed and how leaders may now be able to create shared value... View Details
Keywords: Carmen Nobel
  • 16 Jun 2003
  • Research & Ideas

Researchers Contribute Globalization of Markets Papers

bias blinds them to local issues. And companies often fail to adequately check the actions of their local managers. Standardized Products, Universal Values? Global Product Standardization? Although there is a general View Details
Keywords: by Working Knowledge editors
  • 03 Sep 2009
  • What Do You Think?

Are Retention Bonuses Worth the Investment?

executives to do in light of the perception by many in the public that the money was being paid out of funds provided by a Government bail-out. DeSantis' action sparked a debate regarding pay for performance... View Details
Keywords: by Jim Heskett
  • 17 Jul 2012
  • First Look

First Look: July 17

clinical work areas: operating rooms/post-anesthesia care units, emergency departments, intensive care units, and medical/surgical units. We collected survey data from nurses in those work areas. Measures: To measure the program's impact, we collected pre- and... View Details
Keywords: Sean Silverthorne
  • 14 Nov 2017
  • First Look

New Research and Ideas: November 14, 2017

information—by using simpler, more-organic collection methods—and to make it actionable by applying analytics. Finally, many organizations will need to forge new business and operating models, expanding their IT staffs, revamping how... View Details
Keywords: Carmen Nobel
  • 25 Apr 2014
  • Research & Ideas

To Pay or Not to Pay: Argentina and the International Debt Market

Costa Rica, recommends a course of action sure to anger banks and fund managers: absolute sovereign immunity, which is the way things were done before 1976. Argentina's escalating financial crisis is taking on the look and feel of 2002,... View Details
Keywords: by Laura Alfaro
  • 16 Aug 2024
  • In Practice

Election 2024: What's at Stake for Business and the Workplace?

and the International Economy Unit. Elisabeth Kempf: Political views shape economic outlook Political views influence the perception of economic reality among finance professionals. In a study linking credit rating analysts to party... View Details
Keywords: by Rachel Layne
  • 31 Oct 2004
  • Research & Ideas

Bypass Marketing: Are Docs Influenced?

related to the physician's overall perception of DTCA. To illustrate, physicians who viewed DTCA positively were more likely to prescribe a DTCA drug, suggest a lifestyle change, or recommend a diagnostic test. Those with negative or... View Details
Keywords: by Manda Salls
  • 19 Jan 2011
  • First Look

First Look: Jan. 18

under the Hood: Wealth-based Discrimination in Illicit Customer Help Authors:F. Gino and L. Pierce Publication:Organization Science 21, no. 6 (November-December 2010) Abstract This paper investigates whether an employee's perception of... View Details
Keywords: Sean Silverthorne
  • 03 Jul 2012
  • First Look

First Look: July 3

Organizations. Emerald Group Publishing Limited, 2011 Abstract Social enterprise organizations (SEOs) arise from entrepreneurial activities with the aim to achieve social goals. SEOs have been identified as alternative and/or complementary to the View Details
Keywords: Sean Silverthorne
  • 03 Mar 2003
  • Research & Ideas

The Ingredients of a Deal Disaster

silently shift in response to actions taken, even though no overt negotiation takes place. Of course, if costly misunderstandings are to be avoided, it's normally in the parties' best interests to make their expectations explicit and... View Details
Keywords: by Ron S. Fortgang, David A. Lax & James K. Sebenius

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