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- All HBS Web (233)
- Faculty Publications (106)
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- 05 Dec 2023
- Research & Ideas
Lessons in Decision-Making: Confident People Aren't Always Correct (Except When They Are)
vote for the accuracy of their own solution to each task. These decisions served to find out whether the aggregate outcomes that emerge from people self-selecting into participating more or less aggressively in an auction, market, or... View Details
Keywords: by Kara Baskin
- August 2019
- Article
When and How to Diversify—A Multicategory Utility Model for Personalized Content Recommendation
By: Yicheng Song, Nachiketa Sahoo and Elie Ofek
Sometimes we desire change, a break from the same or an opportunity to fulfill different aspects of our needs. Noting that consumers seek variety, several approaches have been developed to diversify items recommended by personalized recommender systems. However,... View Details
Keywords: Recommender Systems; Personalization; Recommendation Diversity; Variety Seeking; Collaborative Filtering; Consumer Utility Models; Digital Media; Clickstream Analysis; Learning-to-rank; Consumer Behavior; Media; Customization and Personalization; Strategy; Mathematical Methods
Song, Yicheng, Nachiketa Sahoo, and Elie Ofek. "When and How to Diversify—A Multicategory Utility Model for Personalized Content Recommendation." Management Science 65, no. 8 (August 2019): 3737–3757.
- 22 Feb 2024
- Research & Ideas
How to Make AI 'Forget' All the Private Data It Shouldn't Have
income of any one person. Even if you subtract the two numbers, there's a margin of error now where it gives you the guarantee [that] there's no way someone could really figure out with a certain degree of accuracy what your income is.... View Details
- December 2023
- Article
When Should the Off-Grid Sun Shine at Night? Optimum Renewable Generation and Energy Storage Investments
By: Christian Kaps, Simone Marinesi and Serguei Netessine
Globally, 1.5 billion people live off the grid, their only access to electricity often limited to operationally-expensive fossil fuel generators. Solar power has risen as a sustainable and less costly option, but its generation is variable during the day and... View Details
Kaps, Christian, Simone Marinesi, and Serguei Netessine. "When Should the Off-Grid Sun Shine at Night? Optimum Renewable Generation and Energy Storage Investments." Management Science 69, no. 12 (December 2023): 7633–7650.
- 02 May 2023
- What Do You Think?
How Should Artificial Intelligence Be Regulated—if at All?
Do you want learning based on all the information, good and bad, in the world? Or should some sources be banned? And how about output? Should certain uses of the output be limited? Should disclaimers as to the accuracy of work based on AI... View Details
- 19 Jan 2015
- Research & Ideas
Is Wikipedia More Biased Than Encyclopædia Britannica?
Zhu, an assistant professor in the Technology and Operations Management unit at Harvard Business School, who details the rise and fall of the information giant in a new working paper. "There has been lots of research on the accuracy of... View Details
- 03 Mar 2023
- Research & Ideas
When Showing Know-How Backfires for Women Managers
skills, might spend more time checking the accuracy of their teams’ work instead of devising budgets. Women scientists might focus more on interacting with students and staff instead of writing grants or working with donors. In essence,... View Details
- 31 Aug 2021
- Book
Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate
can map them with ever more accuracy is always within your reach. We can all observe the environment we’re seeking to influence; and knowing that everyone harbors a deep need for safety and self-esteem, you can gain insight into how the... View Details
Keywords: by Jay Fitzgerald
- 23 Apr 2024
- In Practice
Getting to Net Zero: The Climate Standards and Ecosystem the World Needs Now
With each month clocking record-breaking temperatures across the planet, this Earth Day reflected the renewed urgency of regulators and businesses to find climate-change solutions. The US Securities and Exchange Commission recently adopted new rules that will mandate... View Details
Keywords: by Rachel Layne
- 20 Apr 2011
- Research & Ideas
Blind Spots: We’re Not as Ethical as We Think
situations. When you are able to project yourself into a future situation, almost as if you were actually in it, you can better anticipate which motivations will be most powerful and prepare to manage them. The point of increasing your View Details
Keywords: by Sean Silverthorne
- 13 May 2013
- Research & Ideas
How to Spot a Liar
with the accuracy of the receivers' suspicions. They also noted instances in which receivers showed no suspicion toward deceivers. On average, receivers tended to trust the bald-faced liars far more than they trusted the allocators who... View Details
Keywords: by Carmen Nobel
- 29 Jan 2018
- Book
How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster
exacerbating the drilling accuracy problem. "No one person, or even one leadership team, or one organization or agency, could have successfully innovated to solve this problem" Rescuers soon divided into subteams to experiment with... View Details
- 24 Jan 2005
- Research & Ideas
Rethinking Activity-Based Costing
processing orders) but how long it takes to complete one unit of that activity (the time required to process one order). Once again, precision is not critical; rough accuracy is sufficient. In the case of our example, let's suppose that... View Details
Keywords: by Robert S. Kaplan & Steven R. Anderson
- 07 Jan 2019
- Research & Ideas
The Better Way to Forecast the Future
too narrow, or underconfident. When combining probability forecasts, users need to adjust for those individual tendencies. Measuring accuracy and tracking performance are crucial to improving forecasts. Just as there are different methods... View Details
- 09 Mar 2003
- Research & Ideas
Six Keys to Building New Markets by Unleashing Disruptive Innovation
aligned with IBM's needs and capabilities. But think about IBM's value proposition to this woman. She types 80 words a minute and almost never makes a mistake. IBM was telling her, "Why don't you change your behavior and use a system that gives you lower View Details
- 11 Feb 2020
- Sharpening Your Skills
10 Rules Entrepreneurs Need to Know Before Adopting AI
similarly strive to develop and quickly market a minimum viable algorithm. This approach may take some convincing; the DNA of founding technical teams is often around solving technical puzzles and increasing accuracy from 90 percent to 95... View Details
Keywords: by Rocio Wu
- 20 Nov 2019
- Research & Ideas
It's No Joke: AI Beats Humans at Making You Laugh
recommendations that the company offered a $1 million prize in 2009 to anyone who could build a system that improved prediction accuracy by just 10 percent. [div class=infogram-embed data-id=_/o3PhIjbcup30mxRiWNTV][/div] “Companies now... View Details
Keywords: by Dina Gerdeman
- 21 Nov 2019
- Research & Ideas
Do TV Debates Sway Voters?
give candidates equal access to voters, and monitoring the accuracy of handouts and social media posts that campaigns share. “It’s important to make sure that all campaigns are able to get their message out through these powerful... View Details
Keywords: by Danielle Kost
- 06 Jan 2014
- Research & Ideas
Technology Re-Emergence: Creating New Value for Old Innovations
Swiss watchmakers realized they could no longer cite time-keeping precision as the main selling point of a handcrafted mechanical watch, Raffaelli explains. Quartz enabled mass-produced accuracy on the cheap. A revival depended on a new... View Details
- 22 Aug 2005
- Research & Ideas
The Hard Work of Failure Analysis
psychological biases and errors that reduce the accuracy of human perception, sense making, estimation, and attribution.1 These can hinder the human ability to analyze failure effectively. People tend to be more comfortable attending to... View Details
Keywords: by Amy Edmondson & Mark D. Cannon