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  • 21 Nov 2019
  • Research & Ideas

Do TV Debates Sway Voters?

had settled on a candidate nor the candidates’ vote shares. This suggests that voters who shift to another candidate are influenced by other types of information, such as media coverage of the campaign or personal discussions. Debates... View Details
Keywords: by Danielle Kost
  • 19 Dec 2023
  • Research & Ideas

The 10 Most Popular Articles of 2023

Soon after ChatGPT debuted in late 2022, business leaders began taking their first steps into generative artificial intelligence, approaching this powerful technology with a mix of awe and trepidation. It’s no surprise that one of the... View Details
Keywords: by Danielle Kost
  • 25 Sep 2017
  • Research & Ideas

Why Politics is Failing America, and What Business Can Do To Help

viewpoints; Restructure the governing process by forming an independent commission to redesign congressional rules to greatly reduce two-party control over which bills are considered and how issues are addressed; Reduce the View Details
Keywords: by Christina Pazzanese, Harvard Gazette
  • 2024
  • Working Paper

Cicely Saunders and Modern Hospices—A Brother’s View: Case Histories of Transformational Advances

By: Amar Bhide and Srikant M. Datar
This case history describes the role of Dame Cicely Saunders (1918-2005) in shaping the modern hospice movement. View Details
Keywords: Health Care and Treatment; Power and Influence
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  • Web

Introduction - Railroads and the Transformation of Capitalism | Harvard Business School

States. These studies reveal how the relationship between the railroads and the state influenced the way railways developed. Other scholars have questioned the idea that American railroads were models of... View Details
  • Web

About IT: IT Planning and Service Delivery Team Profile | Information Technology

approach to IT management. This team interacts with essentially every aspect of the IT organization and greatly influences how all of IT operates and does so effectively... View Details
  • 17 Apr 2025
  • Blog Post

From Tech to Coaching: Empowering Women and Minority Leaders with Yue Zhao (MBA 2013)

teams at Instagram, where our product decisions influenced billions of users globally. The weight of those decisions—and the opportunity to shape how people communicated, connected, and shared their lives... View Details
  • January – February 2012
  • Article

How Managers Use Multiple Media: Discrepant Events, Power, and Timing in Redundant Communication

By: Paul Leonardi, Tsedal Neeley and Elizabeth M. Gerber
Several recent studies have found that managers engage in redundant communication; that is, they send the same message to the same recipient through two or more unique media sequentially. Given how busy most managers are, and how much information their subordinates... View Details
Keywords: Communication; Media; Information; Groups and Teams; Projects; Management Style; Power and Influence; Motivation and Incentives; Technology
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  • 26 Oct 2017
  • Research Event

In an Era of 'Fake News,' What is the Future of Advertising and Publishing?

White House popularized the term “fake news,” the influence of social media advertising and online publishing requires serious reexamination. That began to happen October 24 at the The Future of Advertising... View Details
Keywords: by Jen Deaderick; Media & Broadcasting; Journalism & News
  • Research Summary

Overview

Professor Myers studies the ways people learn from their own—and others’—experiences at work, with a particular emphasis on learning in health care organizations and emergency medical contexts. Though his interest is in individual-level learning, he focuses in... View Details
Keywords: Learning And Development; Learning Organizations; Learning By Doing; Health Care Industry; Innovation; Identity Construction; Medical Error; Knowledge Development; Knowledge Sharing; Knowledge Work; Learning; Leadership Development; Knowledge Management; Collaborative Innovation and Invention; Health Industry; United States; Singapore; Asia
  • November 2013
  • Article

The Ergonomics of Dishonesty: The Effect of Incidental Posture on Stealing, Cheating, and Traffic Violations

By: Andy J. Yap, Abbie S. Wazlawek, Brian J. Lucas, Amy J.C. Cuddy and Dana R. Carney
Can the structure of our everyday environment lead us to behave dishonestly? Four studies found that expansive postures incidentally imposed by our ordinary living environment lead to increases in dishonest behavior. The first three experiments found that individuals... View Details
Keywords: Dishonesty; Embodiment; Human Factors; Nonverbal Behavior; Power; Design; Behavior; Crime and Corruption; Situation or Environment; Power and Influence
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  • 31 Jan 2013
  • News

Can Super Bowl ads still infect the Internet?

  • 25 Feb 2013
  • Working Paper Summaries

Fostering Organizational Learning: The Impact of Work Design on Workarounds, Errors, and Speaking Up About Internal Supply Chain Problems

Keywords: by Anita L. Tucker
  • Article

Conversational Receptiveness: Expressing Engagement with Opposing Views

By: M. Yeomans, J. Minson, H. Collins, H. Chen and F. Gino
We examine “conversational receptiveness”—the use of language to communicate one’s willingness to thoughtfully engage with opposing views. We develop an interpretable machine-learning algorithm to identify the linguistic profile of receptiveness (Studies 1A-B). We then... View Details
Keywords: Receptiveness; Natural Language Processing; Disagreement; Interpersonal Communication; Relationships; Conflict Management
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  • 12 Oct 1999
  • Research & Ideas

Building Bridges: New Dimensions in Negotiation

MBA course in negotiation as well as advanced dealmaking electives and Executive Education programs), has developed a model with former HBS faculty member David A. Lax called "three-dimensional negotiation." In a course note... View Details
Keywords: by Anita M. Harris
  • September–October 2013
  • Article

Changes in Work, Changes in Self? Managing Our Work and Non-Work Identities in an Integrated World

By: Lakshmi Ramarajan and Erin M. Reid
Diverse workplaces are challenging the boundaries between workers' personal and professional lives, as workers today navigate employer pressures regarding who they are and who they can be outside of work. Lakshmi Ramarajan and Erin M. Reid consider how the attunement... View Details
Keywords: Diversity; Identity; Boundaries; Power and Influence; Performance Effectiveness; Organizational Change and Adaptation
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  • 22 Aug 2005
  • Research & Ideas

Restoring a Global Economy, 1950–1980

The 1950s onwards saw the beginning of the reconstruction of a new global economy. Between 1950 and 1973 the annual real GDP growth of developed market economies averaged around 5 percent. This growth was smooth, with none of the major... View Details
Keywords: by Geoffrey Jones
  • June 2025
  • Supplement

The Miccosukee Tribe and the Battle to Save the Everglades (B): The Art of Coalition Building

By: Rosabeth Moss Kanter and Jacob A. Small
Supplement to the (A) case, 324-002 Curtis Osceola, Chief of Staff to the Chairman of the Miccosukee Tribe of Indians of Florida, exercised leadership to mobilize allies, deal with opposition, and forge internal and external multi-sector coalitions to help preserve the... View Details
Keywords: Communication Strategy; Environmental Sustainability; Leadership; Projects; Alliances; Natural Environment; Power and Influence; Florida; Everglades National Park
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  • May–June 2024
  • Article

Should Your Brand Hire a Virtual Influencer?

By: Serim Hwang, Shunyuan Zhang, Xiao Liu and Kannan Srinivasan
Followers respond more favorably to sponsored posts by virtual influencers versus those by humans, costs are lower, and creating an influencer from scratch allows marketers to introduce more diversity. View Details
Keywords: Social Media; AI and Machine Learning; Brands and Branding; Power and Influence
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  • November–December 2023
  • Article

Storytelling That Drives Bold Change

By: Frances X. Frei and Anne Morriss
When tackling urgent organizational problems, leaders usually work hard to identify underlying causes, tap a wide range of knowledge, and experiment with solutions. But once they’ve mapped out a plan, there’s one more crucial step they must take: crafting a story so... View Details
Keywords: Organizational Culture; Organizational Change and Adaptation; Problems and Challenges; Emotions; Communication Strategy
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