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Show Results For
- All HBS Web
(1,519)
- News (232)
- Research (1,178)
- Events (2)
- Multimedia (6)
- Faculty Publications (443)
- 04 Oct 2004
- Research & Ideas
Start to Measure Your E-commerce Success
payoffs of e-commerce operational and capital investments are necessary to demonstrate the value creation of e-commerce initiatives and to obtain additional resources for critical e-commerce projects. The measures are essential to monitor the key View Details
Keywords: by Marc J. Epstein
- 21 Sep 2009
- Research & Ideas
Excessive Executive Pay: What’s the Solution?
crescendo last March when insurance conglomerate AIG, kept on life support with up to $183 billion in taxpayers' cash, dished out bonuses totaling $165 million to 400 employees in the London office whose derivatives trading nearly... View Details
Keywords: by Roger Thompson
- 10 Jun 2002
- Research & Ideas
Disruption: The Art of Framing
required by that framing. We don't pretend to have all the answers to this vexing problem, but examining what sets the winners apart does offer some provisional lessons. Separate for better performance. Across the newspaper industry, high View Details
Keywords: by Clark Gilbert & Joseph L. Bower
- 21 May 2013
- First Look
First Look: May 21
Bonuses Increase Employee Satisfaction and Team Performance By: Anik, Lalin, Lara B. Aknin, Michael I. Norton, Elizabeth W. Dunn, and Jordi Quoidbach Abstract—In two field studies, we explore the impact of... View Details
Keywords: Sean Silverthorne
- 07 Sep 2021
- News
Alumni Perspective: The Morning After 9/11
people.” Twenty years ago, Frances Frei was not the globally revered management guru she has become. This was before she helped transform the culture at HBS to close the performance gap between female and male students, resulting in... View Details
- 01 Dec 2003
- News
Can Manufacturing Keep Its Edge?
order to offset the negative impact of a sagging economy and sharply rising employee benefit costs. Over the course of the past three years, U.S. manufacturing has shed some 2.7 million jobs, with companies marshaling technology and... View Details
- 09 Oct 2012
- First Look
First Look: October 9
interdependent work is performed under conditions that make bounded stable teams infeasible, creating a need to understand factors that foster teaming in the absence of team stability. Teaming refers to coordination and mutual adjustment... View Details
Keywords: Sean Silverthorne
- 01 Jan 2005
- News
Louis V. Gerstner, Jr., MBA 1965
influence has become increasingly international, with approximately 329,000 employees working in 75 countries. Now the world's largest information technology company, it recorded revenues of more than $96 billion in 2004. While IBM's... View Details
- 19 Nov 2013
- First Look
First Look: November 19
was built on individual freedom, with the expectation that employees would take responsibility for holding their peers accountable and address performance failures directly. The case explores how the company... View Details
Keywords: Sean Silverthorne
- 05 Nov 2007
- What Do You Think?
Why Is Succession So Badly Managed?
institutionalize the idea of regular face time between employees and their managers once-removed (that) high potentials 'suddenly appear' So in the case of the board, they should be accountable for assessing potential and long term... View Details
Keywords: Re: James L. Heskett
- 09 Aug 2006
- Research & Ideas
Career Advancement Without Experience
do I get there?" For their study, O'Mahony and Bechky surveyed two strikingly different groups: high-tech contractors and film crew members. While roles in the film industry tend to be more fixed—a key grip on one project will most likely View Details
- 16 Aug 2011
- First Look
First Look: August 16
Publication:American Economic Journal: Microeconomics (forthcoming) Abstract We investigate how the convexity of a firm's incentives interacts with worker overconfidence to affect sorting decisions and performance. We demonstrate experimentally that overconfident View Details
Keywords: Sean Silverthorne
- 06 Sep 2011
- Research & Ideas
The Power of Leadership Groups for Staying on Track
Today's most successful leaders are focusing on sustaining superior performance by aligning people around mission and values and empowering leaders at all levels, while serving customers and collaborating throughout the organization. Over... View Details
Keywords: by Bill George
- Web
Access & Use Baker Library | Baker Library
loan to eligible Harvard ID holders. Please visit the Harvard Library Borrowing page for more information on borrowing policies & procedures. Harvard Library: Borrow, Renew & Return Library Materials Proxy Accounts Faculty may sponsor up to three individuals to View Details
- 01 Sep 2008
- News
Faculty Books
Service Profit Chain to Work for Unbeatable Competitive Advantage by James L. Heskett, W. Earl Sasser, and Joe Wheeler (Harvard Business Press) The authors extend their earlier idea of a service-profit chain improving performance to... View Details
- 18 Mar 2014
- Blog Post
BaubleBar Brought to Life, and Other Tales of Joining a Start-up
for future partner prospects. Julia and Katharine agreed that the leadership team is focused on where the company is in terms of its scale. They have 85 employees now, and are looking at internal operations carefully. In fact, both Julia... View Details
- Web
Lucky Ones Coffee: Employing People with Disabilities | Information Technology
with these disabilities to perform meaningful work which also benefits their employer, and the ways in which the two cofounders of Lucky Ones Coffee are working to build a business that challenges these beliefs. I think [this case] shows... View Details
- 21 Jan 2013
- Research & Ideas
Altruistic Capital: Harnessing Your Employees’ Intrinsic Goodwill
professor in the Negotiation, Organizations & Markets Unit at Harvard Business School. "In an organization, all the employees already have some of this, in varying degrees." “Altruistic capital is the idea that every individual has... View Details
Keywords: by Carmen Nobel
- 08 Dec 2014
- Research & Ideas
A Manager’s Guide to International Strategy
portfolio of locations. Collis drills down into the many factors that can affect location and observes how companies typically assign each a weighted percentage: employee availability, sourcing, quality, and cost (40 percent);... View Details
Keywords: by Julia Hanna
- 05 Sep 2012
- First Look
First Look: September 5
scientists that may be due to a performance management system that leaves top performing employees slighted by the practice of uniform ratings. In an effort to retain top... View Details
Keywords: Sean Silverthorne