design process - Publications - Faculty & Research

Web

Systems for Scaling Ventures (SSV) - Course Catalog

actively apply tools. This course is for founders, joiners, investors, and consultants aspiring to create value by designing (or helping design) the management systems necessary to bring new ventures from early-stage startups to... View Details

09 Jan 2006
What Do You Think?

Should More Transparency Extend to Education for Management?

students. Manohar Kamath put it this way: "We need to extend transparency. If grades do not predict work performance, then there is a problem in the design of management education." Michael Robbins wrote, "We need schools... View Details

Keywords: by James Heskett; Education

19 Sep 2012
News

On a Sound Track

headquarters, where Skullcandy creates and markets high-quality, boldly designed headphones, earbuds, speaker docks, iPhone/iPod accessories, and clothing. What’s this first year as CEO been like? We went public in July 2011, a few months... View Details

Keywords: Deborah Blagg; audio equipment; fashion; Computer and Electronic Product Manufacturing; Manufacturing

16 Aug 2010
Lessons from the Classroom

HBS Introduces Marketing Analysis Tools for Managers

outside the classroom? A: The marketing analysis toolkits were designed to provide a quantitative foundation for analyzing marketing decisions and an analytical structure and process for completing a... View Details

Keywords: by Sarah Jane Gilbert

Web

Corporate Finance: Corporate Financial Operations (CFO) - Course Catalog

ideas in other courses and how they can be applied to address a broad set of business decisions. We will study the optimal design of processes that are key to an organization’s success, including strategic... View Details

05 Mar 2001
What Do You Think?

Fine Coupling: Can Human Resource Management Learn from Supply Chain Management?

computer-design process study by Carliss Baldwin and Kim Clark that underlines the importance of design rules and processes intended to produce compatible components in a... View Details

Keywords: by James Heskett

October 2001 (Revised January 2002)
Case

Philipp Justus at eBay Germany (A)

By: Linda A. Hill and Maria Farkas

A week after becoming country manager of eBay's recently acquired German auction site, Philipp Justus must steer the company through a massive technical integration with eBay's Web site. Throughout the seven-month project, Justus and his team must master the challenge... View Details

Keywords: Organizational Design; Leadership; Internet and the Web; Globalized Firms and Management; Mergers and Acquisitions; Managerial Roles; Management Teams; Management Practices and Processes; Auctions; Retail Industry; Information Technology Industry; Germany

Citation

Educators

Purchase

01 Sep 2013
News

The New Rules of E-Commerce

proving the freshness of his eggs. Empower partners over products. Rakuten allows its merchants great leeway in crafting their online portals. Site designs encourage customers to linger and explore rather than purchase and leave, and... View Details

Keywords: Sean Silverthorne; e-commerce; News, Library, Internet, and Other Services; Information; Miscellaneous Store Retailers; Retail Trade

May 2025
Background Note

Skills-First Talent Management: The Importance of Managers

By: Boris Groysberg, Nicole Zelazko, Tom Quinn, Robin Abrahams, Izzy Yeoh and Colleen Ammerman

This note supplements a 2025 series on skills-first talent management in organizations, comprising “Skills-First Talent Management: Hiring” (HBS No. 425-019), “Skills-First Talent Management: Onboarding, Development, and Performance Management” (HBS No. 425-020), and... View Details

Keywords: Competency and Skills; Talent and Talent Management; Experience and Expertise; Job Design and Levels; Employment; Human Capital; Management Practices and Processes; United States

Citation

Educators

11 Jan 2000
Lessons from the Classroom

New Game, New Rules: Developing Managers for a Competitive World

rethink their business models and radically transform their organizational capabilities. The implications for organizations and management are profound. Let's take one example. At the heart of most modern corporations are information, planning and control systems, and... View Details

Keywords: by Staff

01 Mar 2006
News

Faculty Books

developing innovative products and services. He discusses the full range of activities required: learning about customer needs; managing experimentation and problem-solving; product-development process View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

04 Feb 2014
First Look

First Look: February 4

the design process and to approve the school's design. In the natural resources literature, commons theory predicts that, if a robust governance structure is created, this complex form of organizing gives... View Details

Keywords: Sean Silverthlorne

02 Sep 2002
What Do You Think?

What Can Business Schools Do to Avoid Bad Apples?

suggestions, including: 1) designing "a practicum where MBA students [with a focus] on ethics ... practice ... hiring/interviewing skills ... by interviewing 'short list' candidates that are being strongly considered for admission by... View Details

Keywords: by James Heskett

05 Jun 2007
First Look

First Look: June 5, 2007

response, Beijing Hualian developed a new "Family Store" format targeted at the nation's growing middle class, made up of younger consumers with more fashionable tastes. Like hypermarkets, Hualian Family Stores include both food and nonfood lines, but differ... View Details

Keywords: Martha Lagace

15 Nov 2018
Blog Post

Valuing an MBA: Beyond Dollars and “Sense"

perspective, shifting emphasis to broader results. The curriculum pushes us to think beyond asking how to individually contribute more in the workplace and in society, instead focusing on how to design View Details

01 Mar 2010
News

How to Spur Prosperity

LERNER: The federal government lacks a clear, rational process for spending $40 billion to boost the nation’s clean-tech industry. Across the decades and around the globe, governments have tried various approaches to kick-starting... View Details

Keywords: Deborah Blagg; Colleges, Universities, and Professional Schools; Educational Services; Administration of Economic Programs; Government

04 Mar 2002
Research & Ideas

Don’t Lose Money With Customers

management process. One study, completed in collaboration with HBS professor V. Kasturi Rangan, addresses the strategy design and implementation phase of the process by exploring how buyer-seller... View Details

Keywords: by Peter K. Jacobs

14 Feb 2017
Blog Post

Why I Love My Job: Leticia Tavares On Marriott's Management Acceleration Program

designed to bring MBA graduates into hotel management. The 18- to 24-month on-property immersion includes rotations in operations, sales, marketing, revenue management, hotel openings, and more! In my first six months, I have worked as a... View Details

03 Feb 2018
Op-Ed

How to Heed BlackRock's Call for Corporate Social Responsibility

Larry Fink recently created a shockwave. As cofounder, chairman, and CEO of BlackRock, one of the world’s largest global asset management firms, in an open letter to CEOs he caught the attention of financial markets and beyond by insisting on the importance of... View Details

Keywords: by Julie Battilana

23 Apr 2008
Op-Ed

The Gap in the U.S. Treasury Recommendations

The U.S. Treasury recommendations for restructuring the nation's system of financial regulation are an important start in the process of strengthening the United States financial system. The proposal is to be commended for some of its... View Details

Keywords: by Dwight Crane; Banking; Construction; Real Estate; Financial Services

Publications