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  • 13 Sep 2011
  • First Look

First Look: September 13

business. The book describes a conceptual framework, "the culture cycle," for managing culture that comprises setting and meeting expectations; establishing trust, engagement, and ownership among employees and customers that... View Details
Keywords: Sean Silverthorne
  • 10 Apr 2018
  • First Look

First Look at New Research, April 10, 2018

customer value, and the transformation of the stores of offline-first retailers from fulfillment-dominant centers into experience-dominant centers, which simultaneously reduce store size and inventory while improving the View Details
Keywords: Sean Silverthorne
  • 15 Jul 2008
  • First Look

First Look: July 15, 2008

distributional issues, and the likely effects of reforms to tax provisions such as the AMT are considered. Download the paper from SSRN.com ($5): http://www.nber.org/papers/w14149 Inexperienced Investors and Bubbles Authors:Robin Greenwood and Stefan Nagel Abstract We... View Details
Keywords: Martha Lagace
  • 03 Apr 2007
  • First Look

First Look: April 3, 2007

to their reliable software and responsive customer service. The company had achieved this growth without the help of any outside financing. The five co-founders of eCW, who treated each other like an extended family, invested years of... View Details
Keywords: Martha Lagace
  • 30 Oct 2012
  • First Look

First Look: October 30

and by the effects of their private governance mechanisms. These organizational characteristics affect the stringency of monitoring through reputation, customer loyalty, differential impacts of government sanctions, and the... View Details
Keywords: Sean Silverthorne
  • 02 Apr 2015
  • Research & Ideas

Digital Initiative Summit: Companies Must Forget—and Borrow

are finding interesting new ways to engage customers and garner attention. He described the buzz generated for the upcoming Zoolander sequel when actors Ben Stiller and Owen Wilson walked the catwalk as their supermodel alter egos during... View Details
Keywords: by Dina Gerdeman; Education; Advertising
  • Web

The Strategic Case for Diversity in Digital Transformation - Blog: RGE Report

facilities, and customer service—are increasingly externalized and racialized. In this context, workforce development strategies must take a systems view. Which workers are being upskilled for leadership in tech-enabled roles? Are certain... View Details
  • 17 Oct 2019
  • News

Venturing Away from Venture Capital

today’s largest venture capital firms to focus “almost exclusively [on] chasing unicorns,” leaving companies that boast lower valuations and more modest risk/return profiles out in the cold. Indeed, data suggests that more money is... View Details
Keywords: Alexander Gelfand
  • 23 Feb 2009
  • Research & Ideas

Creative Entrepreneurship in a Downturn

on—started during economic downturns. When people are laid off from jobs, they need re-training. Employers need confidential data to remain protected despite large numbers of their workers being let go. All of these broad trends create... View Details
Keywords: by Martha Lagace
  • 17 Jul 2007
  • First Look

First Look: July 17, 2007

film rental and return patterns of a sample of online DVD rental customers over a period of four months. We predict and find that people are more likely to rent DVDs in one order and return them in the reverse order when should DVDs... View Details
Keywords: Martha Lagace
  • 25 Sep 2015
  • Blog Post

4 Challenges All Early-Stage Startups Face

evaluation of the ideas introduced to see if any of the business models could be applied to a different vertical. That allowed us to be exhaustive in our options and would also ensure that the best industry for the idea could be found--some business models required... View Details
  • 26 Jun 2007
  • First Look

First Look: June 26, 2007

  Working PapersTaxes, Institutions and Foreign Diversification Opportunities Authors:Mihir A. Desai and Dhammika Dharmapala Abstract Investors can access foreign diversification opportunities through either foreign portfolio investment (FPI) or foreign direct... View Details
Keywords: Martha Lagace
  • 21 Apr 2009
  • First Look

First Look: April 21, 2009

whether there are similar benefits to relatedness at an operating unit level and whether such benefits stem from spillovers between operating activities. Using data from the hospital industry, we first examine the relationship between... View Details
Keywords: Martha Lagace
  • 15 Dec 2015
  • News

The Year in Ideas 2015

its own members to fund future expansion. What’s in Assistant Professor Uma Karmarkar’s grocery bags? It may depend on if she’s carrying reusuable bags. In a series of experiments, Karmarkar and a fellow researcher found that when View Details
Keywords: Julia Hanna, Christine Lejeune, Dan Morrell, and April White
  • 04 Mar 2014
  • First Look

First Look: March 4

adapt over time. Publisher's link: http://hbr.org/2014/03/choosing-the-right-customer/ar/1 August 2013 Harvard Business Review Incorporating Field Data into Archival Research By: Soltes, Eugene F. Abstract—Companies that win in... View Details
Keywords: Sean Silverthorne
  • 21 Jul 2015
  • First Look

First Look: July 21, 2015

downstream (to customer industries) and that there is a tight relationship between the direct impact of a shock and the magnitudes of the downstream and the upstream indirect effects. We then investigate the short-run propagation of four... View Details
Keywords: Sean Silverthorne
  • 27 Jan 2009
  • First Look

First Look: January 27, 2009

differences between the preferences people anticipate they will have over a series of options in the future and their subsequent revealed preferences over those options. Using a novel panel data set, we analyze the film rental and return... View Details
Keywords: Martha Lagace
  • 15 Sep 2009
  • First Look

First Look: September 15

over 100 technologies in more than 150 countries since 1800. The data is available for download at http://www.nber.org/data/chat. We discuss the main aim of CHAT, its scope and limitations, as well as several ways in which we have used... View Details
Keywords: Martha Lagace
  • 29 Aug 2024
  • Blog Post

Exploring Sustainable Energy: A Visit to Vestas Wind Turbine Manufacturing in Odense, Denmark

the company’s commitment to process improvement and excellence. The meticulous process standardization and data tracking of both components and process efficiency was impressively coordinated at such a massive scale. Finally, we learned... View Details
  • 02 Apr 2013
  • First Look

First Look: April 2

conduct an empirical investigation on the impact of pooling tasks and resources on throughput times in a discretionary work setting. We use an Emergency Department's (ED) patient-level data (N = 234,334) from 2007 to 2010 to test our... View Details
Keywords: Sean Silverthorne