crisis management - Publications - Faculty & Research

October 2021 (Revised January 2022)
Supplement

Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (C)

This case is the third installment in a series about the 10-year cultural and digital transformation of Pfizer’s Global Clinical Supply organization. In 2011, Michael Ku became Pfizer’s Vice President of Global Clinical Supply (GCS) after the company had undergone... View Details

Keywords: Clinical Supply Chain; COVID-19; Vaccine; Agile; Innovation and Invention; Change Management; Organizational Culture; Transformation; Leadership; Corporate Strategy; Health Pandemics; Crisis Management; Mission and Purpose; Health Care and Treatment; Supply Chain Management; Digital Transformation

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June 2000
Case

Lifeline Systems, Inc. (A)

By: H. Kent Bowen and Marilyn Matis

Lifeline Systems provides emergency response equipment to the elderly who live at home. The company uses local hospitals to market, sell, and install these units in homes, while the hospital monitors and calls for aid to respond to emergency calls from the elderly... View Details

Keywords: Health Care and Treatment; Product Marketing; Sales; Problems and Challenges; Growth and Development Strategy; Managerial Roles; Service Operations; Information Infrastructure; Age; Service Delivery; Restructuring; Crisis Management; Health Industry; Service Industry

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Find at Harvard

18 Jun 2013
First Look

First Look: June 18

managers-firms with the greatest information frictions prior to the rule change. We report three changes related to compensation after 1992 for division managers. First, within firms with dispersed managers, division manager pay co-moves... View Details

Keywords: Anna Secino

22 Jun 2010
First Look

First Look: June 22

self-sorting, and manager-directed joint learning. It shows that such culture will be stronger among more important employees and in older and more successful firms where employees make important decisions and the manager has strong... View Details

Keywords: Martha Lagace

19 Apr 2016
First Look

April 19, 2016

century's most dynamic and important economies. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/516052-PDF-ENG Harvard Business School Case 216-015 Clare College: Seeking Investment Opportunity in a Financial Crisis No... View Details

Keywords: Sean Silverthorne

09 Nov 2009
Research & Ideas

Come Fly with Me: A History of Airline Leadership

opportunities and promise where others see only defeat.” At each stage of aviation's business life cycle—start-up, growth, maturity, decline, rebirth—new types of leaders emerged, such as entrepreneur C.E. Woolman at Delta in the 1920s and '30s; professional View Details

Keywords: by Sarah Jane Gilbert; Air Transportation

March 2009 (Revised March 2011)
Background Note

The Rejuvenated International Monetary Fund

By: Rawi E. Abdelal and Jonathan Schlefer

The International Monetary Fund was dismissed as almost irrelevant to the global economy, but during the 2008 financial crisis, it returned to center stage, providing financial rescues for developing countries. View Details

Keywords: Developing Countries and Economies; Financial Crisis; Financial Management; International Finance; Globalized Economies and Regions; International Relations

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08 Mar 2016
Research & Ideas

Solving an Economic Mystery Surrounding Argentina and Chile

streets of Buenos Aires. Yet this kind of globalized economy also created distortions, as it was the owners of land and commodities who became rich. When globalization came to a shuddering halt with the Great Depression, there was a crisis. Chile passed through an... View Details

Keywords: by Sean Silverthorne

April 2009 (Revised March 2011)
Case

Dave and Millie: A Tale of Two Entrepreneurs

By: G. Felda Hardymon and Ann Leamon

Two entrepreneurs have just been told by their venture capital backer to prepare a list of possible cuts to help them weather the 2008–2009 economic downturn. The impact on each firm is very different: one is a later-stage company with revenues in excess of $100... View Details

Keywords: Business Growth and Maturation; Business Startups; Decision Choices and Conditions; Financial Crisis; Entrepreneurship; Venture Capital; Cost Management; Growth and Development Strategy

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18 Sep 2000
Research & Ideas

Big Deals: Financing Large-Scale Investments

time," he remarks. "In my thesis, I analyzed why certain S&Ls adopted high-risk strategies while others did not and found that high leverage was an important consideration." As the S&L crisis passed and interest in... View Details

Keywords: by Julia Hanna

03 Mar 2008
Research & Ideas

Marketing Your Way Through a Recession

Editor's Note: Harvard Business School professor John Quelch writes a blog on marketing issues, called Marketing Know: How, for Harvard Business Online. It is reprinted on HBS Working Knowledge. The signs of an imminent recession are all around us. The spillover from... View Details

Keywords: by John Quelch

07 Apr 2003
Research & Ideas

How the U.S. Army Develops Leaders

you and your coauthors of "Making Sense of Officership: Developing a Professional Identity for 21st Century Officers," a chapter in The Future of the Army Profession, decide to study professional identity as a part of leadership development? Why is this a... View Details

Keywords: by Martha Lagace

September 2010 (Revised March 2012)
Teaching Note

China "Unbalanced" (TN)

By: Diego A. Comin and Richard H.K. Vietor

Teaching Note for 711010. View Details

Keywords: Financial Crisis; Growth and Development Strategy; Demand and Consumers; Policy; Trade; Currency Exchange Rate; Energy; Investment; China; United States

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January 2024
Case

Frank Cornelissen: The Great Sulfite Debate (A)

By: Tiona Zuzul and Susan Pinckney

In 2018, artisanal Italian vineyard Frank Cornelissen was one of the world’s leading natural wine vineyards. Its founder, Frank Cornelissen, faced weather related conditions that forced him to have to decide between staying true to the tenets of the natural wine... View Details

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20 Feb 2018
First Look

First Look at New Research and Ideas, February 20, 2018

case where General Motors dealt with a serious recall crisis translated these concepts into the reality of managing a global enterprise in a trustworthy manner. BOOK ABSTRACT: The role of the chief... View Details

Keywords: Sean Silverthorne

29 Apr 2020
Book

The Key to Powerful Social Change: Small Villages

Who will solve the great problems facing humanity, a list of critical issues that only begins with the current pandemic? In the interview below, Rosabeth Moss Kanter discusses her recent book, Think Outside the Building, and her view that solutions are most likely to... View Details

Keywords: by Dina Gerdeman

25 Aug 2009
First Look

First Look: August 25

business model, dominate the industry's early history. As the industry evolved, a new breed of managers emerged who built a dominant business model that enables their companies to grow dramatically. Later, after the industry matured,... View Details

Keywords: Martha Lagace

01 Feb 2012
What Do You Think?

Is Support for Small Business Misplaced?

then the obvious answer (to the question) is NO!" Other comments emphasized values of small business for management development. David Lindsay commented that " managers evolve their wisdom through... View Details

Keywords: by James Heskett

01 May 2007
First Look

First Look: May 1, 2007

Dot Public Schools: To Collaborate or Compete? Harvard Business School Case 307-086 In order to execute a strategy to transform the entire 768-school Los Angeles public school district, Green Dot Public Schools, a nonprofit charter school View Details

Keywords: Sean Silverthorne

February 2009
Case

Avid Radiopharmaceuticals: The Venture Debt Question

By: Matthew Rhodes-Kropf and Ann Leamon

The CEO of a promising biotech company must decide how to respond to the macro-economic slump of late 2008. He had planned to pursue an aggressive schedule, moving the firm's Alzheimer's and Parkinson's disease imaging compounds through clinical trials and into the... View Details