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  • October 2009 (Revised December 2010)
  • Case

GE Money Bank: The M-Budget Card Initiative

By: Michael L. Tushman, Sebastian Raisch and Christian Welling
The M-Budget Card case study is about mastering the challenges of an exploratory strategic initiative in a context marked by time pressure and frequent change. M-Budget was the first of a series of highly successful projects that established GE Money Bank as a leader... View Details
Keywords: Corporate Entrepreneurship; Credit Cards; Leading Change; Product Launch; Product Development; Groups and Teams; Banking Industry; Switzerland
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  • March 2023 (Revised March 2025)
  • Case

Close Concerns: Diabetes Research and Advocacy

By: Regina Herzlinger and Brian L. Walker
Diagnosed with diabetes at the age of 18, Kelly Close understood the importance of balancing consistency and iteration. This principle had also informed her professional work, which started with a rapid promotion from financial analyst at Goldman Sachs to an analyst... View Details
Keywords: Diabetes; Health; Health Care; Health Care And Treatment; Health Care Outcomes; Health Care Industry; Knowledge Dissemination; Outcome or Result; Equality and Inequality; Business Model; Entrepreneurship
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  • 31 Mar 2002
  • Research & Ideas

You’re Wasting Your Employees! What You Can Do About It

imitate: The core-competency perspective focused attention on the importance of knowledge creation and building learning processes for competitive advantage. 2 But this approach, too, faced limits as companies recognized that their people... View Details
Keywords: by Christopher A. Bartlett & Sumantra Ghoshal
  • 2024
  • Working Paper

Warnings and Endorsements: Improving Human-AI Collaboration Under Covariate Shift

By: Matthew DosSantos DiSorbo and Kris Ferreira
Problem definition: While artificial intelligence (AI) algorithms may perform well on data that are representative of the training set (inliers), they may err when extrapolating on non-representative data (outliers). These outliers often originate from covariate shift,... View Details
Keywords: AI and Machine Learning; Decision Choices and Conditions
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  • Person Page

Course Development

General Management: Processes and Action (GMPA) focuses on implementation and the way that general managers get things done.  Typically, they work through processes—sequences of tasks and activities that unfold over time, like strategic planning,... View Details
  • 24 Mar 2016
  • Blog Post

Learning to Code at Business School

These days more and more MBA students are choosing to pursue a career in tech. At HBS, 20% of the Class of 2015 went into the tech industry after graduation and the Code Club is an active student group on campus. For many, having some basic coding View Details
  • 13 Sep 2011
  • First Look

First Look: September 13

(2006-2011) of distribution rationalization and consolidation at Ford. The financial crisis in the second half of 2008 forced GM and Chrysler into bankruptcy. Having completed the distribution overhaul work View Details
Keywords: Sean Silverthorne
  • 05 Sep 2006
  • First Look

First Look: September 5, 2006

this issue. Their studies focus mainly on the organizational and organizational field levels of analysis. In this paper, I aim to complement their work by examining under what conditions individuals are more... View Details
Keywords: Sean Silverthorne
  • 05 Oct 2016
  • HBS Seminar

Linus Dahlander, European School of Management and Technology (ESMT)

  • 2010
  • Working Paper

Will I Stay or Will I Go?: Cooperative and Competitive Effects of Workgroup Sex and Race Composition on Turnover

By: Kathleen L. McGinn and Katherine L Milkman
We develop an integrated theory of the social identity mechanisms linking workgroup sex and race composition across levels with individual turnover. Building on social identity research, we theorize that social cohesion (Tyler, 1999; Hogg and Terry, 2000) and social... View Details
Keywords: Competition; Ethnicity; Race; Groups and Teams; Identity; Resignation and Termination; Gender; Cooperation
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  • 05 Jul 2011
  • First Look

First Look: July 5

that communities play an underappreciated role in organizational theory—critical not only to occupational identity, knowledge transfer, sense-making, social support, innovation, problem-solving, and collective action but, enabled View Details
Keywords: Sean Silverthorne
  • Article

Surviving Radical Technological Change through Dynamic Capability: Evidence from the Typesetter Industry

Recent work in the field of management has focused on "dynamic capability," the ability of a firm to develop new capabilities in response to shifts in its external environment, as a significant source of competitive advantage. This paper enhances our understanding of... View Details
Keywords: Management; Technology; History; Competition; Competency and Skills; Investment; Technological Innovation; Business Ventures; Geographic Location; Knowledge Acquisition; Competitive Advantage; Change
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  • 01 Nov 2012
  • Research & Ideas

Book Excerpt: Judgment Calls

Editor's note. Organizations are living, growing, learning things, but this depth of experience and knowledge can be difficult to tap into. The secret, according to the authors of Judgment Calls: Twelve Stories of Big Decisions and the... View Details
Keywords: by Thomas H. Davenport & Brook Manville; Consumer Products
  • September 2002 (Revised January 2003)
  • Case

Dimensional Fund Advisors, 2002

By: Randolph B. Cohen
Dimensional Fund Advisors (DFA) is an investment management firm that prides itself on basing its investment strategies on sound academic research. Many of the best-known finance research papers of the past two decades (especially those by Eugene Fama and Kenneth... View Details
Keywords: Knowledge Use and Leverage; Research; Success; Investment; Financial Services Industry
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  • 24 Aug 2018
  • Blog Post

Meet the MS/MBA: Engineering Sciences Class of 2020

about the new program and this is what we learned: What excites you most about the MS/MBA: Engineering Sciences Program? Adar Anon  BS, Computer Science, Hebrew University of Jerusalem  "I am most excited about studying and working... View Details
  • 13 Aug 2024
  • Op-Ed

Can AI Save Physicians from Burnout?

Penny for Your Thoughts? For Big-Picture Ideas, the Right Pay Structure Matters How Humans Outshine AI in Adapting to Change Gen AI Marketing: How Some 'Gibberish' Code Can Give Products an Edge Feedback or ideas to share? Email the View Details
Keywords: by Susanna Gallani, Lidia Moura, and Katie Sonnefeldt; Health
  • Career Coach

Christine Van Dae

and providing guidance on U.S. immigration and work authorization. Work Experience: Over 15 years of experience in project management and market intelligence on the vendor and client side. She focused on... View Details
  • 01 Dec 2020
  • Blog Post

Hiring a Career Switcher: The Value of the MS/MBA

successful product managers, general managers, startup founders, and CEOs of mature technology companies. Blending technical skills and business management knowledge Like all students in the MS/MBA program, Kaelyn and Adam had backgrounds... View Details
Keywords: All Industries
  • Research Summary

Overview

By: Joshua Lev Krieger
In examining the competitive dynamics of R&D strategy, Josh has become particularly interested in how the introduction of new knowledge generated by rivals impacts the direction of R&D efforts. Understanding how new information alters project portfolio decisions is... View Details
  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

intranet. The personal behavior of executives reinforces the message. Employees become truly empowered by understanding what the organization wishes to accomplish, and how they can contribute to these accomplishments. This understanding... View Details
Keywords: by Robert S. Kaplan & David P. Norton